About this provider in Rochester Hills
NexGreen is revolutionizing lawn care with our eco-friendly approach, bringing sustainable beauty to your outdoor spaces in Rochester Hill, MI. Founded on the principle of environmental stewardship, we offer innovative lawn treatments that prioritize the health of your lawn and the planet. Our services, including…
Rating breakdown from customer reviews
4.7
208 reviews
Customer reviews for NexGreen Lawn, Tree and Exterior Pest Control
Aaron Robinson
Spoke with Jalen about getting started with treatment he was very patient and friendly will be calling soon
Darsha Glenn
Great lawn care company Jalen is a really good technician
Alexis Colon
My lawn has seriously declined ever I started using this company. My grass now has large brown spots ever since I started using them. Big mistake! Whatever products they are using for the grass is no good!
Stacie Mcveigh
Chris G is professional and very informative
Jason Forsyth
Joe is Awesome!
ronak shah
I strongly do not recommend NexGreen for lawn care. After signing up, my lawn not only failed to improve but actually got worse. The grass became dry, weak, and even developed fungus despite their treatments. Their service was disappointing and did not deliver on the promises they make. Save your money and look elsewhere for professional, reliable lawn care. Even after they know this situation they are calling and asking for additional charges to fix that .
Deborah C
Nexgreen has taken care of my lawn fertilizer needs for several years. I love not having to remove weeds and dandelions in my lawn since using them. If I have any questions about specific lawn issues, they are quick to reply and resolve the issue. Chris G. Serviced my lawn this week and did a great job!
Kylie Odren
NexGreen is phenomenal. My lawn has really turned around with their assistance. Jacob especially goes above and beyond. Great customer service!
Provider response
Kylie, thank you for taking the time to write this 5-star review! Jacob is an awesome member of our team and we appreciate all that he does. Thank you so much for supporting our business. Have a great day!
joseph white
I was hesitant about hiring them since I had seen some negative reviews. However I am impressed with the service provided. Steve is a great guy and very helpful!
Provider response
Hi Joseph, thank you for sharing your experience and for the 5-star review! Steve will be pleased to hear your kind words about his service. We appreciate your feedback and look forward to continuing to serve you.
David Bocek
I was very pleased with Nex Green as a Lawn Weed Control Company. They push Organic/Pro-Environmental Ideas which is a plus. The Crab Grass/Dandelions were removed from the lawn in less than a month. Nex Green was the best bang for the buck for this industry in my area based on my research. Lastly, they give you good summaries re to your lawn.
Provider response
Hi David, thank you for your kind words and for taking the time to share your experience with us. We're glad our organic and pro-environmental approach resonated with you, and it's great to hear that our services effectively tackled the crabgrass and dandelions in your lawn. Your feedback on the value and detailed summaries we provide is much appreciated. Thanks again for choosing NexGreen!
nora kupke
I was having issues with weeds and was upset with NexGreen. Mariah had completed the first application and other workers were at my house after. Today Mariah came back and took special care to examine the lawn and treat it appropriately. She then took the time to call me personally to let me know what she did. She was great
Provider response
Hi Nora, thank you so much for sharing your experience with us! We're thrilled to hear that Mariah was able to address your concerns and provide the care your lawn needed. It's wonderful to know that she took the time to personally update you on the treatment. We'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, please don't hesitate to reach out.
Roly Roldan
Love their service! Has done my lawn for 3 year years and the change of it has been amazing. Honest and timely matters and they stand behind their work! My neighbors have now switch over!
Provider response
Roly, thank you for your five-star review and your loyalty! We strive to provide the highest service and integrity. It thrills us that we are doing just that for your satisfaction and winning over your neighbors as well! Always reach out whenever we can help or with any questions.
Ron a
I called them for an estimate for my lawn. He gave me an estimate. I told him I will call other places to compare. I called true green. They gave me a better deal and I signed up. This guy called me and ask why. I didn't give him a chance since he is a local guy. He said he will match the deal and he will give me a free liquid aeration( not sure what that is). I called True green to cancel. Trugreen Gave me a good deal And decided to stay with them. This guy called me again. And I told him I will stay with true green because of the good deal. He said why am I not signing up with them? And he's not gonna play this game. I did not call him he called. For him to accuse me of playing the game is rude.
Provider response
Jon, thank you for the feedback. We appreciate your insights and will certainly talk with our sales team. We are passionate about our service but understand that people make decisions that are best for them. We wish you all the best.
Sandra Ford
I have used them for at least 3 years and I love when they fertilized in spring 2 times and fall 2 times. I have never had to call for maintenance calls. Unlike other companies they get it first time. I have been fertilized for grubs never other year and they araeated it every other year and my grass is gorgeous. Also I have small children and pets on my lawn and Nexgreen is great for safety environment, kids and pets. Thank you Sandy Ford Very pleased and super satisfied customer. If they stop dandelions in March and April I am golden all summer. Thanks to the entire Nexgreen team....we love your services. Thank you, Sandra Ford
Provider response
Sandra, so sorry we missed this earlier, but thank you so much for your kind words. We love making customers happy and creating a great and safe environment for your whole family. Reach out whenever and how ever we can help!
Rae
Stop calling me Nex Green. Your service is great but your marketing is obnoxious. Enough
Provider response
R absolutely. Thank you for the kind remarks about our service but certainly we don't want to bother you. Can you please send a message with your name, address, and email so we can mark you as "Do Not Market" in our system? We will do that right away. Thank you for reaching out.
Chris H
This company is awful to deal with they will invoice you for services they do not do literally the day the invoice shows up in the mail they will call looking for payment. I deal with lots of vendors in my company and this company is by far the worst to deal with. No communication between billing and people calling on the phone looking for payment. They were great for the first year after that has gone down hill for the past 2 years.
Provider response
We are regret that we are not meeting your expectations as service excellence is a value we have at NexGreen. Please reply via message with your contact information so we can follow up and make this right. We look forward to resolving your concerns.
chelsea DaFoe
After using multiple companies and some big name company, I finally found nexgreen and my grass has never looked better. This company is amazing, I fell on hard times and had an issue paying for a service and they let me make payments and still serviced my lawn and didn't close my account with them. This is the only company I will ever use. Tom and the team are great!
Edward Petersmarck
Total professionalism, very responsive and great service. Happy customer here
Adriana Krambeck
Unprofessional rude and shoddy service.
Provider response
Adriana, we are sorry for the poor experience you received. We strive to provide service excellence for all our customers. Unfortunately, we cannot locate your account in our database. Perhaps it's under another name. Could you please message us with your contact information and address so a manager can reach out to make this right. Thank you.
Fred Smith
Over a 20 year period I have contracted with 1/2 dozen or so lawn care companies. Probably 5 were large recognizable National Chain Companies . None have have done as well as NexGreen caring for my lawn. NexGreen staff are very knowledgeable and are willing to adjust fertilizer formulation to maximize the potential of your yard. Joe and James are highly regarded having worked for prestigious companies bringing great experience to my yard. I give the company, Joe and James 10/10!
Kerry French
We recently started with Nex Green and are very happy with the service!
Lynn Lohmann
I have used them for years and always recommend them whenever I can. They are a great company, always responsive and friendly and most importantly they keep these spiders away!!
Nicole Hanna
We were pleased with the initial service, and found the spray effective at minimizing the presence of spiders. However, we didn't realize, when we signed our bill after the first visit, that we were committing to auto-renewal, which was certainly never verbally communicated to us during that visit. I thought I was simply signing to process my credit card. I was surprised last year to receive a bill for a service we didn't even know had been completed because they never set up a time or communicated with us when it would be done or that it was being done at all. Luckily, we could afford it at the time. I just received an email last night that their "technicians will be in your neighborhood next week" and we should call if we would like a 5% pre-pay discount, but the email does not specifically or explicitly state they will be completing a service at that time. I replied to the email that I would like to cancel all future services, which are no longer in our budget, and will save this as proof that I requested cancelation prior to any further services. I tried to call several times today, to verbally request cancelation as well, and an automated message said they were assisting other customers and to leave a message, but the inbox was full, apparently, and the call was simply disconnected each time. The service IS more effective than purchasing commercial spider spray and spraying ourselves, but the auto-renew "agreement" could really put some folks in a bad financial spot. This renewal agreement should absolutely be VERBALLY communicated, prior to signing the first bill. Effective service, absolutely, just be aware your are committing to a yearly service.
Polain Entiene
Eco Friendly Pest Control Rochester Hills LLC has been our pest service for 3 years. They have done an tremendous job to save our home from pest. They detect things that I did not see and just take care of it. They are very knowledgeable , skillful and always on time. I would like to recommend this company to all of you.
Provider response
Thank you so much for the 5 star review Polain. We appreciate your patronage and appreciate the positive feedback. We take pride in providing an effective and hassle free service and are very pleased that we have been delivering this for you.<br>Thanks again,<br>The NexGreen Team<br>
B K
First of all 2 times they missed weed control on my lawn. Both the times they sent an email that they did service and on top of it email says the rep talked to me. First time I told them about the incident and they did after a week performed service. But second time I did not bother to call them. Pretty unprofessional Regarding quality of work: my lawn with weeds same as before I started using them. Paid for no reason. No improvement. The guy I talked to is Brar but he seems does not care for customer satisfaction
Provider response
Hello BK, we are sorry to hear about your negative experience. Can you please contact our office and ask for the owner or Joe S the Operations Manager. We are eager to resolve your issues and get your lawn looking great.<br>Thanks<br>The NexGreen Team
Susan Barker
I live on a canal and have problems with spiders in the summer. My property is treated once a season by Nexgreen Spider Control and is supposed to last 3 months. When I started seeing spiders after a month, I called Nexgreen and they promptly came back out to respray the areas I noted of concern. They did this at no cost to me. Very professional and polite. I will continue to use this company every year.
Provider response
Thanks for the 5 Star review Susan. Typically you may see Spiders under rail decks and areas that are very shady. We are glad you took advantage of our free service calls. Please let us know if there is anything else you need. We appreciate your business.<br>The NexGreen Team
Evan Leedy
The pictures speak for themselves. After one complete season of NexGreen treating my lawn it looks amazing. Thank you NexGreen!
Provider response
Wow Evan, what a turnaround! We love the Droan pics. Thank you for posting these pictures, it really highlights what is "possible" when the NexGreen Team gets to work. We appreciate the review and thank you for being a valued customer.<br>The NexGreen Team
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