Hersch's Lawn Spray

Stop sending spam mail! 3 pieces of mail in 1 week is over the top.

This is the worst organization I have come across. Pay the extra money and use a reputable service. They charged me twice for the same service and it was supposed to be free since still had weeds. When I refused to pay they sent it to collections even after I showed them proof. I filed a complaint with the state and me and my neighbors will look for a new service and try to get a group discount.

Not worth it in my opinion - everyone at the office is very nice but the employees that actually do the spray do not care at all. They constantly missed spots in my yard even though i called the office and asked specifically for them to make sure they didnt miss that spot in my yard again. Still had weeds all summer. And they don't call before the tech arrives so you can't be at home to show them the missed spots or to make sure they do what they are supposed to. I watched my camera of them spraying and they literally sprayed half of my yard. Don't waste your money here.

Peggy was really kind over the phone and helped me setup lawn services.

I've worked with this company for many many years and always had great quality service and highly recommended this company. However in the last 2 years I have had the worst service ever. Last year I lost half of my lawn due to Grub infestation even though I pay for grub control and called them on numerous occasions to have them come out and retreat but they never showed up. I consistently got broken promises from Robert that it would be taken care of. Hoping that this was a one-off situation last year alone I wanted to put the problem behind me and move forward and hope for better service this year however I have yet to see that better service. I call numerous times for retreatment because the weeds never seem to be under control and no one ever shows up or they show up and treat the front yard only document that they did front and back however my security cameras clearly show they never even walk into the backyard. I've had countless conversations with the phone staff in which the girls are absolutely wonderful and they have explained to me that there was a change in ownership which explains the terrible service in which we are all now receiving. In my case in particular Robert is a very big part of the problem I've asked to speak to the manager and been informed that Robert is the top dog there and that I would not be able to speak with the owner. It's sad to see what has happened to this company just in the last 2 years.

Called and left a voicemail, never heard back.

We purchased their service for this year and the more they sprayed and put the granules down the worse our yard looked.

Super impressed and highly recommend!!! First off, they are priced very reasonably. And their season schedule for lawn treatments is the same as other more expensive companies. Secondly, I was very impressed with their costumer service. We recently bought our home, and a few days after they came for the first lawn application, I realized our lot line was a little larger than I had realized. So I called to only ask that if they happened to be in the area, could they maybe stop by to spray this missed area in our backyard. This was my mistake, not theirs. The person on the phone took notes of where this area was, and said they will have someone stop by in the next couple days. And that very next day their technician, Reginald, came out and sprayed not only the missed area, but went around the entire yard again. He said he rather be extra diligent since he was there. All at no extra charge! I appreciated their attention to detail and willingness to put the extra work/care in for a customer. 😀

Worst lawn care in Michigan the technician pulled up to my home sat outside for 15 minutes and drove off, I call the company and they tell me it was serviced when I watched it not be serviced don’t waste your time

Chuck has the knowledge about seed and all the products that maintain a beautiful lawn and landscape. It is in one location!! Chuck I will see you on the Golf course, if you have the time!👍😎

A tech was at my neighbor's house today in Royal Oak and left granules all over the sidewalk and street. I'm not talking just a little bit here and there but a huge amount. Almost like he spread it on the sidewalk and street. Clearly forgot to use the edge guard on his Lesco which happens and I understand. What's not acceptable is just leaving it there and not cleaning it up. Have more pride in your work.

I have had a phenomenal experience with Hersch's this year. Staff is very communicative, responsive and goes the extra mile. I forgot to take my dog toys inside during a spray and I found the serviceman put them on my patio table so my dog would not ingest it. So appreciative!

Reached out to them multiple times via online lead submission on their website. Never got a call back. Irritating to input all my contact information (multiple times) and not get a call back. Disappointing.

I love Hersch's lawn care and have recommended them to several neighbors. My lawn looks so good people stop and ask me how I got it that way, always tell them Hersch's.

I was insanely happy with their service until today, we’ll see how my actually getting to talk to them goes. Today their provider decided that they were going to apply an insecticide to my lawn that I didn’t ask for or approve that is dangerous to my animals and requires watering of my lawn to make it safe. I didn’t find out till AFTER my dogs had gone outside to play in the lawn. I’m not at all okay with thus

Signed up full year plan. A few applications in ,i asked them to reapply because still weeds. They came back and applied so much all over lawn and pavement that my dog lost his hair on legs for two years. Suffered. Thanks for the follow up guys.

Hersch's is the best! They are extremely professional and accomodating, and my wife and I couldn't be happier with their service. Tim, our tech, is extremely infornative, profession, and thorough, and Gina, in the office, is always helpful, letting us know a a day in advance of treatment, so we know to keep our dog in the house for a couple hours. Thanks ti them, our lawn looks better than it has in the 50 years our family has owned our home.

After they did an application, I am able to clearly see on my cameras that they only did the front yard and did not bother to do backyard or side yard. Called to let them know about it, and instead of of trying to offer a solution they blamed it on my cameras. I told them I would go back and check the cameras again and if I didn't see anything different, I'd call to cancel. Went through all 5 cameras again, didn't see anything different, called back to cancel and they guy told me my service is cancelled already. Very strange for them to not even try to rectify the situation. Beware and stay away.

Be cautious of any flyer you may receive from them. They sent us a quote to our home which we purchased, then when they arrived we got a call stating they needed to double the amount due to our lot size. First, if you sent it to my address, one would assume you did your homework. Second, there is not a single statement on your quote that says the price could vary based on square footage. Their first customer service rep was very polite in discussing it, while the second person was quite rude. It’s important for companies to be called out when they provide false advertising, which is what this is.

Received direct mail specific to my home property with pricing and an expiration day to take advantage of the discounts. First phone call , no one returned my call. Second call, gentleman claimed to be the manager and stated those prices are incorrect and won't be honored. Actual costs are over $100 more. Buyer beware of bait-and-switch!

Despite my very clear and explicit request to not renew service to my lawn last year, Hersch's decided they don't care and came anyway. When they did show up, my neighbor informed me that they only sprayed the area between the sidewalk and the road. The picture I've posted should tell you how that worked out. That portion of my lawn has been dead since and is only now (October) beginning to grow back. I'm sure they are going to charge me though because I suspect that it's their part of their business plan to charge for bad service. But If any other business was told explicitly not to perform a service and then did so only to destroy the thing they're supposed to be performing service on, they'd have no clients. I guess Hersch's is just smarter than most. They would get zero stars but there's no option to go lower than 1. Update: They just called and are prepared to extract their $54 fee for an application I explicitly instructed them not to make, through collections. The caller (a man named Robert who claimed he was the manager) didn't care much about the damage they did to my lawn. They seem to regard collection agencies as a form of customer service. Nice job Hersch's!!

Cancelled late last year as we and our neighbors all started to get headaches when they would spray, however they have conveniently never received the call. SIt seems rather difficult to cancel service this without being continually being charged with company. For any potential clients- I would think twice around their terms of service.

First summer with the company and we will not be using this company again. I've had to call twice to make sure someone was coming out to spray our lawn. The first time, they were within the recommended timeframe, however, we were used to our other fertilizing company who comes out more frequently. The second time I called they did forget to come to our house ( company says they spray every 4-6 weeks and it's been 2 months since our last treatment). The person on the phone said this was not a normal situation and this doesn't happen. He was polite and said they would come out the next day or two. While I appreciate the company trying to respond in a timely manner, I will not be using this company in the future. We have more weeds than we have had in the past. We will go back to our old fertilizing company who sprays more frequently and regularly. Would not recommend.