Terminix - pest control

Terminix

Verified
★★★★★4.9(221 reviews)

10 W Square Lake Rd Suite 106, Bloomfield Hills, MI 48302

Open 7 days, Early hours, Evening hours

About Terminix

Since 1927, Terminix has been Bloomfield Hills, Michigan's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife like raccoons and squirrels. We offer free inspections and year-round protection through our PestFree365 and PestFree365+ plans, covering a wide range of pests with customized, proactive treatments. Whether you need a one-time service or ongoing protection, Terminix delivers proven solutions with a guarantee.

Pests handledcarpenter antsfleasyellow jackets
Praised forprofessionalreliableknowledgeablethorough
Methodstermixcarpenter ant treatment

Rating Breakdown

4.9

★★★★★

221 reviews

5
211
4
6
3
0
2
1
1
3

Customer Reviews (29)

SS
S S1mo ago
★★★★★

Friendly and knowledgeable techs!

Response from Terminix

Your review makes a difference! Thank you for being a valuedTerminix customer!

PE
Paul Esshaki1mo ago
★★★★★

Prompt and professional. Explained everything in detail and very friendly.

Response from Terminix

Paul Esshaki, reviews like this give us motivation and help us ensure we provide high-quality care.

AD
Android Devices1mo ago
★★★★★

Excellent Service

Response from Terminix

Hello Android Devices, we appreciate you taking the time to leave us this feedback.

RL
Ron Lock1mo ago
★★★★★

Guy was great. Follow up today. Prep for spring.

Response from Terminix

Hi Ron Lock, thank you so much for your positive comments about Terminix!

MD
marty davidson1mo ago
★★★★★

Response from Terminix

Marty Davidson, thank you so much for your high rating!

AI
Austin I1mo ago
★★★★★

Jason is a great technician and is very good at explaining what he is doing, and is very thorough about what he does.

Response from Terminix

Austin I, we are glad we could help!

LC
Louise Carter1mo ago
★★★★★

Response from Terminix

Louise Carter , we're so grateful for your positive review! It means a lot to our team.

SO
Sharon Owens1mo ago
★★★★★

Daniel is great always on time and pleasant.

Response from Terminix

Your positive review is the best compliment! Thank you for being a customer.

RP
Rohit Pallegar1mo ago
★★★★★

Great person to work with I would highly recommend Jason any job at Terminix, he actually listens to his customers and does a great job!

Response from Terminix

We're constantly striving for excellence. Thanks for the positive review!

TA
terence anderson1mo ago
★★★★★

I had a great experience very professional and informative.

Response from Terminix

Terence Anderson, thank you so much for the positive review!

AH
Andy Hunt1mo ago
★★★★★

Response from Terminix

We're thrilled you had a great experience! Thanks for being a customer!

OK
Oleksandra Kalinichenko1mo ago
★★★★

I got termix over to treat carpenter ants. Service was good. I can't speak about the results since I have to wait for 3 week for treatment to work but I will provide my update

Response from Terminix

Thank you again for taking the time to let us know how we did. We hope you have a great day!

CR
Cheryl Renwick1mo ago
★★★★★

John was totally knowledgeable, explaining everything and going above and beyond making sure that we understood what he was doing and what to expect. Great job!!!

Response from Terminix

We appreciate your positive review about your recent experience with us!

BW
Bruce Welford2mo ago
★★★★★

John is excellent communicating his arrival, and once on site, his analysis of our needs. Thank you.

Response from Terminix

We're thrilled you had a great experience! Thanks for being a customer!

CJ
Chase Johnson2mo ago
★★★★★

Loved Jason! Very quick and informative, really appreciated him coming by.

Response from Terminix

Chase Johnson, thank you for your kind review; we are happy to pass along your comments to the team here at Terminix!

SA
Sam Abro2mo ago
★★★★★

Very good service

Response from Terminix

Sam Abro, we really appreciate your feedback!

DJ
Deon Jackson Jr.2mo ago
★★★★★

Carpenter Ant treatment is highly effective. Additional service appointments free of charge. Very satisfied.

Response from Terminix

Deon Jackson Jr., reviews like this give us motivation and help us ensure we provide high-quality care.

TR
Teresa Ruiz2mo ago
★★★★★

Very personable, respectful, and thorough. He took the time to explain the treatment. He was quite knowledgeable

Response from Terminix

Teresa Ruiz, thank you for your kind review; we are happy to pass along your comments to the team here at Terminix!

GS
Garry Servinsky2mo ago
★★★★★

Outstanding Performance by the tech! Very polite and professional.

Response from Terminix

We're thrilled you had a great experience! Thanks for being a customer!

KW
Kelsey Wohlgemuth2mo ago
★★★★★

We’ve had a great experience working with John for our regular pest control service. He is always extremely thorough, knowledgeable, and consistent in making sure our establishment is well taken care of. John takes the time to inspect everything carefully, addresses any concerns right away, and explains what he’s doing so we feel confident in the service. He’s reliable, professional, and clearly takes pride in doing the job right. We truly appreciate the attention to detail and the peace of mind he provides. Highly recommend John to anyone looking for dependable pest control.

Response from Terminix

We're constantly striving for excellence. Thanks for the positive review!

SM
Stevan Miller2mo ago
★★★★

John my technician is always on time, flexible with timing, professional and reliable. The monthly price could be cheaper.

Response from Terminix

Stevan Miller, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.

MS
Marvin shafo4mo ago
☆☆☆☆

⭐☆☆☆☆ Extremely Disappointing Experience This company being listed as a Sponsored business is very misleading. My experience with Terminix was frustrating from start to finish. Communication was poor, scheduling was unreliable, and the service did not resolve the problem as promised. Despite paying a premium price, the results were ineffective and required repeated follow-ups with no real accountability. Customer service seemed more focused on contracts and upselling than actually addressing the issue. Responses were slow, and when concerns were raised, they were brushed off rather than taken seriously. For a company with such a well-known name, the level of service was shockingly below expectations. I would not recommend this company to homeowners looking for reliable, professional, and honest service. There are better local options that actually stand behind their work.

Response from Terminix

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience  you may have experienced.

MB
marci beneson5mo ago
★★★★

John was very nice and respectful and told me what to expect

Response from Terminix

We're thrilled you had a great experience! Thanks for being a customer!

NA
Natalie Abro5mo ago
★★★★

I’ve been a customer of Terminex for over 10 years. While my experience has had its ups and downs, I have to say things have taken a much better turn recently thanks to Scott, (manager) who took the time to listen to my concerns and went above and beyond to make things right by assigning me a new technician. I’m especially impressed with John & Charles — they are professional, knowledgeable, and genuinely take the time to explain everything and make sure I felt comfortable with the service. I truly appreciated John’s thoroughness and attention to detail. I feel confident moving forward with John as my regular tech and am grateful to Scott for making it happen. I absolutely love working with John for our pest control needs. He is friendly, social, and genuinely enjoyable to have around. He pays detailed attention to every part of our home and always explains what he’s doing so we feel informed. John is extremely knowledgeable and someone we trust completely. He’s also very responsive and never makes me feel like a bother, even when I ask for something extra. Highly recommend him to anyone looking for reliable, thorough, and professional pest control service!

Response from Terminix

Natalie Abro, thank you so much for your high rating!

GA
George ALkassis7mo ago
☆☆☆☆

Terminix used to be a great company, but not anymore. These days, you’re just wasting your money. Don’t believe the “money-back guarantee” if you’re not satisfied — it’s simply not true in practice. Based on my experience, I do not recommend this company.

Response from Terminix

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience    you may have experienced.

RB
Roseanne Boley8mo ago
★★★★

Jason was great! He even came after his work day was supposed to be finished on the Friday of Labor Day weekend. He serviced a hive of Yellow Jackets behind a spotlight plate attached to the back of my house.

Response from Terminix

Roseanne Boley, we're so grateful for your positive review! It means a lot to our team.

LA
LaTina Anderson8mo ago
★★☆☆☆

The worst experience I’ve ever endured from a company! I did not receive the Service I paid for. I needed treatment for the interior of my house due to fleas, I specifically explained this to the representative and also management. Still only the exterior of my house was treated since 7/31/25 even though it was notated in my profile multiple times. My fee was $275 they discounted me $150 and I cancelled my subscription. It’s sad to say my flea problem was never resolved through this company.

Response from Terminix

Latina Anderson, we strive for 100% satisfaction, and we regret to find out that this was not the case. We want to address this matter further. Please email social.support@rentokil-terminix.com listing your full-service address or customer number, phone number, and review or service concern/request. We apologize for any inconvenience you may have experienced.

JT
Julie Thomas8mo ago
☆☆☆☆

I’ve been with Terminix for many years. Yesterday I had an awful experience with a man named Jeff Tistle. He told me they wouldn’t come back out so I asked to cancel service and when I did, he told me they were gonna cancel me as a customer they didn’t want my money. Now they’re still charging my credit card. I waited on hold for 2 1/2 hours and it’s hard to cancel with this company. Because if you live in Michigan, they have a whole new system and they only have one department to answer your phone calls so they’re still charging my credit card. I can’t believe Jeff represents this company. Very disappointed.

Response from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

DA
Darryll Arnold10mo ago
★★★★

Jason has been my field tech for a while now and always communicates before, during, and after each visit with a quick text to keep me informed. Good tech that actually tries to do good work consistently. Thanks Jason!

Response from Terminix

We're constantly striving for excellence. Thanks for your positive review!

Contact Information

Phone

+1248-782-7386

Address

10 W Square Lake Rd Suite 106, Bloomfield Hills, MI 48302

Website

www.terminix.com

Hours

Mon0:00–24:00
Tue0:00–24:00
Wed0:00–24:00
Thu0:00–24:00
Fri0:00–24:00
Sat0:00–24:00
Sun0:00–24:00

Services

online estimatesonsite services

Frequently Mentioned

technician 34job 18questions 12home 10property 6rodent 5spider 5asset 3
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