Provider profile

D&G Natures Way Lawn Care

4.7 stars from 1,751 customer reviews · 12972 Silver Lake Rd, Brighton, MI 48116

  • 4.7 out of 5 stars
  • 1,751 customer reviews
  • Brighton, Michigan
  • Open 5 days/week
4.7
Rating
1,751
Reviews
Yes
Claimed
Yes
Website

About this provider in Brighton

At D&G Nature's Way, we are proud to partner with our customers to develop the best solutions and treatment plans for your specific lawn needs. We are as dedicated to our customers as we are the environment. We ensure that our products, fertilizers, and pest control solutions are good for the ecosystem, while also…

Pests handledweedscrabgrass

Rating breakdown from customer reviews

4.7

1,751 reviews

5
1,550
4
83
3
26
2
20
1
72

Customer reviews for D&G Natures Way Lawn Care

MG

Mark Glasow

4mo ago

Job done on time, quickly, no fuss, no muss.

Provider response

Mark, your feedback means a lot to our team at D&G Natures Way Lawn Care. Thank you for your rating and for trusting us with your lawn care.

PE

Pamela Evancho

4mo ago

It was nice to meet Stephen..He took time to discuss ,yard parameters and suggestions for problem areas.Looking forward to working with your company and Stephen.

Provider response

Hi Pamela, thank you for your rating and for choosing D&G Natures Way Lawn Carefor your lawn care needs. We value your feedback and are here if you have any questions.

JC

John Carlisle

4mo ago

Tech was friendly, advised exactly what he was doing, verified area to be treated and showed concern for our pets. Thanks for the good service!

KM

Karen Murphy

4mo ago

Jacob was great. Glad he rang the bell to let me know he was here.

Provider response

Karen thank you for the review of your lawn care services with D&G Natures Way Lawn Care. We appreciate your feedback. Please do not hesitate to reach out to us if you have any questions or concerns.

JM

Julia McNeight

4mo ago

Woman that came out did not have customer service qualifications. Service was poor. Did not use machine in backyard after informed of a second gate (surprised it wasn’t noticed by her inspection of the area). Paid in advance, but calling to cancel. Keep post updated as to weather or not issues a hassle free refund.

Provider response

Thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.<br>

MS

Mike Segal

4mo ago

Friendly and professional service. Answered all my questions.

Provider response

Hi Mike, we appreciate you taking the time to rate your experience with D&G Natures Way Lawn Care. Your feedback means a lot, and we’re always here to help with any questions or future lawn care needs.

CC

Cheri Carter

4mo ago

Clayton treated our lawn today after a long winter. He did a great job. He was through in the application and he was courteous to our property. Thanks you Clayton.

Provider response

Cheri, thank you for sharing your rating of our lawn care services at D&G Natures Way Lawn Care. We value your feedback and are committed to ensuring your satisfaction—please don’t hesitate to contact us with any questions or concerns.

CW

Cindy Warchuck

4mo ago

I've used D&G for years. I liked their service so much when my sons bought a house I signed them up with D&G. They have always been so professional in every interaction I've had with them. I've recommended them to a number of people and they all have had the same great experience!

Provider response

Cindy thank you for the rating of your lawn care services with D&G Natures Way Lawn Care. We appreciate your feedback. Please do not hesitate to reach out to us if you have any questions or concerns.

S.

Singh .R

4mo ago

One of your employee just did front lawn and did not do the back

Provider response

Thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.<br>

PB

Priscilla Behnke

4mo ago

I talked with him this morning because we were not expecting him. Didn’t get our usual phone call the day before u guys come out. He was very nice and informative!

Provider response

Thank you so much, Priscilla, for sharing your rating with D&G Natures Way Lawn Care We’re happy to have you as a valued customer!

DB

Denise Byrwa

4mo ago

Dawson was here today for the first fertilizer and crab grass application. He has done a good job.

Provider response

Denise, we’re so glad you took a moment to rate your experience with D&G Natures Way Lawn Care. Your feedback helps us keep delivering the best results possible.

CM

Craig Miller

4mo ago

Listened to the customer like to see more females in the service sector she was bety diligent in the areas we discussed tuat neede attention

Provider response

Craig, your feedback means a lot to our team at D&G Natures Way Lawn Care. Thank you for your rating and for trusting us with your lawn care.

PD

Pamela Dear

5mo ago

Excellent service

Provider response

Hi Pamela, thank you for your rating and for choosing D&G Natures Way Lawn Carefor your lawn care needs. We value your feedback and are here if you have any questions.

MW

Matthew Winnie

5mo ago

I used D&G Nature's Way Lawn Care last year and had a very frustrating experience with their billing and service management. Their billing process was extremely disorganized, and they repeatedly billed me for services while continuing to show up even after I called multiple times asking them to stop. I did not hire them for this season. Despite that, a year later they are still showing up and attempting to perform services I never requested. It seems like the company has been acquired or merged into a larger group, and since then everything appears completely mixed up internally. Regardless of the reason, customers should not have to deal with unauthorized service visits and billing confusion. This has been a very poor experience and extremely difficult to resolve. I would not recommend using this company.

Provider response

Matthew, thank you for your feedback. We apologize for your frustration. All services are continuous from season to season so we can make sure that your lawn gets the most consistent care possible. This has been the case in past seasons, and we do also try to send renewal emails between seasons requesting that you call if any adjustments to the plan are needed. We don't see that there was a call after your applications were completed last year to communicate that you wanted your services canceled. If you could please call our office at your earliest convenience, we would be happy to talk this through further so we can finalize a cancellation and any adjustments can be made. Thank you.

JD

Jay Dark

5mo ago

We were home and did not see anyone service our yard. There wasn't one of the little signs indicating to stay off the grass left either. I did see that two of the neighbors had the little signs. Bottom line I don't think we had the service.

Provider response

<br>Jaythank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.

RM

Robert Marciniak

9mo ago

I spent Sunday clearing my leaves for Monday service. On Monday, I was almost done clearing the leaves that fell overnight, when the driver went by. Parked at the end of the street and drove off. I called D&G and said service could not be performed when I’ve taken time out of my day two days in a row to clear the lawn. They told me I would have to reschedule 15 minutes after he drove off. Not the first issue I have had with D&G

Provider response

Robert, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.

MN

Matt N

10mo ago

My lawn looked horrible all summer. No recommendations ever made. I had more weeds than ever before. Paid for 5 treatments and only know for sure they treated 3 times as they don’t leave anything indicating they were there, not even a stake in the ground so people know to stay off. They said they would aerate for free because of my issues in the summer but never did. No chance I’ll ever use them again.

Provider response

Matt, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.

RA

Ryan Anderson

10mo ago

I have used this company for years and this year the weeds never go away. I paid in full for the season and I have called 3 times extra because weeds just keep coming up. Today the guy came out to spray for all the weeds and I go out and ask why they are so bad this year and if he can get rid of them. He tells me he has done this for 9 years and he knows how to spray and he only comes out and sprays normal. I ask him if he knows how to get the areas that are bad and he says if I spray the weeds extra it will kill the weeds and grass. I just want the weeds gone. No one else next to me has weeds. How can I get the lawn looking good again? Also the worker was very disrespectful and I didn’t want to say something to get heated because I felt he would have gotten more heated. Very confrontational type of person it seemed.

Provider response

Ryan, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you to discuss your concerns further. Thank you.<br><br>

DG

David Gorajek

1y ago

Unfortunately my recent D&G experience and associated lawn treatment resulted in a severe chemical burn across my entire lawn. I have attempted to schedule follow ups but D&G has not shown the interest or sense of urgency I would expect and I won’t be utilizing their services again.

Provider response

David, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you today to discuss your concerns further. Thank you.

JK

Jenn Karnegy

1y ago

I truly believe all of the good reviews about this company are FAKE! I called last week & spoke to a Michael who seemed very professional with taking my info. He said he would email me & they would contact us when someone could come out to the house to assess the lawn. Never received an email. 2 days ago, we received a call that someone would be coming out yesterday. NO ONE EVER CAME or called us to tell us they were not coming. We waited at home all day FOR NO REASON. Today, I received a message that someone would be coming out Tomorrow. After calling them back & speaking to 4 different people, no one could tell me WHY they never showed up or never contacted us to say they were not coming. They admitted that no one tried to call & they they never sent the original email but for some reason could not answer why. I told them to forget it and not come as they never showed up the first time or bothered to reach out to us and inform us that they were not coming yesterday. VERY UNPROFESSIONAL. Also, still never received a single email. DO NOT USE THIS UNPROFESSIONAL COMPANY!

Provider response

Jenn, thank you for your feedback. We apologize for your frustration. We would like to speak with you so we can resolve your concern but we are having a difficult time locating your account based on the name used here. Please feel free to contact us at 248-437-3759 mentioning this review with your contact information. Thank you.

JH

Jerry Harden

1y ago

Well want to let all my friends know and who ever else cares I would not use D&G Natures Way Lawn care ! My 91yr old Mother's yard which is always picture perfect is absolutely a mess . D&G "supposedly" treated her lawn for crabgrass ( it worked she has it all over ) , and fertilized it ( yeah right tons of bare spots ) and when she called to complain they said someone would be out today before 3pm. Well its now after 6pm and no call and no show ! They took her money via installments , and this is what she gets. I hope someone gives them the same service and courtesy they have given my Mom !! STAY AWAY FROM THESE GUYS......

Provider response

Jerry, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you today to discuss your concerns further. Thank you.

CJ

Charles Jones

1y ago

I have been in my home for 20 years and I have never had it look this bad before, even when I fertilizing it myself. I am totally dissatisfied.

Provider response

Charles, thank you for your feedback. We apologize for your frustration. A member of management will be reaching out to you today to discuss your concerns further. Thank you.

T

Tommy

5y ago

Used them for many years, the quality of service goes down each year. They seems not care customer any more as their business grows. You may see my lawn pictures, weed everywhere, poor fertilization, called them, they promised to come but didn't show up. I prepaid the whole year service. They are late for every single scheduled treatment. I wish I could have my money back and switch to someone else.

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