Provider profile

Biggins Exterminating Co.

4.9 stars from 157 customer reviews · 45 Brand Ave, Wilmington, MA 01887

  • 4.9 out of 5 stars
  • 157 customer reviews
  • Wilmington, Massachusetts
  • Open 6 days/week, Early hours
4.9
Rating
157
Reviews
Yes
Claimed
Yes
Website

About this provider in Wilmington

Looking for a top-rated exterminator near you? Biggins Exterminating Co. is your trusted local pest control service in Wilmington, MA. Family-owned since 1982, we specialize in mice removal, termite control, and comprehensive pest control services. Our rodent removal service and wasp exterminator expertise make us a…

Rating breakdown from customer reviews

4.9

157 reviews

5
150
4
0
3
0
2
0
1
1

Customer reviews for Biggins Exterminating Co.

JJ

Jackie Jané

1mo ago

I highly recommend Biggins Exterminating! We discovered two wasp nests and called Steve, who gave us a quote and came out to treat them the very next morning. He even followed up the next day to completely remove and make sure the area was clear. While he was here, he noticed a few additional holes around our deck which we gladly hired him to seal up to avoid other future pest issues. We will absolutely be calling him for any future exterminating needs!

SP

Susan Perry

1mo ago

I've been using Biggins since 2016 and highly recomend this local, family-owned, reliable business. While inspecting my home for mice, Steve found active termite damage. He installed outside termite stations around the house. The stations are checked every year and new bait installed. In 2021 I found an underground wasp nest. Steve came out the next morning and exterminated the wasps and was extra careful not to damage the goldfish in my small pond. SusanP

BO

Brooke Otis

2mo ago

I can't recommend Biggins enough! They've been taking care of our home for the past eight years, helping us with everything from ants to wasps and hornets—and other various creatures brought in by the conservation. Steve Sr. and Steve Jr. are knowledgeable, responsive, and a pleasure to work with. Their pricing is fair, they stand behind their work with a warranty, and the service is always excellent. Whenever I have a pest problem, Biggins is the first number I call.

BQ

Ben Q

2mo ago

Excellent service by the Biggins Team. Always professional and timely. Great with communication. A team my family can trust.

LM

Leah McKnight

5mo ago

If you’re looking for the best exterminator in the area, look no further! Steve Biggins went above and beyond for us during a difficult time. We needed mice exterminated quickly and he was super responsive, patient with my questions, worked within our timeline and did a very thorough job addressing the issue. We could tell he really cared about a successful outcome, and the outcome was very successful - no more mice! We also used him for an ant issue in the past, and that experience was equally wonderful. 10 stars - Biggins is the best!

Provider response

Thank you, Leah! We really appreciate you sharing this—Steve is glad he could be responsive, patient with your questions, and thorough in getting the mice issue resolved quickly, and we’re so happy to hear the ants were taken care of just as well in the past. Thanks for trusting Biggins Exterminating Co., and we’re here anytime you need us.

BP

Becca Pearsall

8mo ago

We highly recommend Steve Biggins! He was prompt, easy to communicate with, hardworking and honest. He will be my first call if we have any pest issues again moving forward.

Provider response

Thank you so much for the kind words, Becca. We really appreciate the recommendation. Steve takes pride in being prompt, honest, and easy to work with, so it means a lot to hear that reflected in your experience. If you ever need us again, we’ll be ready to help.

WP

William Procopio

8mo ago

Biggins was fantastic. Steve came out and did an evaluation of the exterior and found multiple potential entry points leading to my mouse problem. Couldn't recommend them enough, very honest and fair!

Provider response

Thanks William for the wonderful review of Biggins Exterminating. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

DP

DRK Passenger

9mo ago

Biggins is the best! Steve has been here 2 years in a row for bees nests in the yard and one in the walls of the house and solved both issues!

Provider response

Thank you so much for the wonderful review! We're glad to hear that Steve was able to effectively handle the bee nests in both your yard and house walls. It's our goal to provide reliable service year after year.

SD

Shelly Doucette

10mo ago

Biggins is fantastic! They have done wasp/hornet removal for me at a couple of places I’ve lived at. This latest time was just a few weeks ago. I called in the morning and Steve Sr. was able to come out later that day. It worked out great for me as I was heading out of town for a few days and I wasn’t sure how much progress the yellow jackets were going to make on their nest while I was gone. Steve approached it by spraying from the outside on the first day, then coming back a few days later to remove the nest, which was inside the attic. He then sealed up the hole they had used to get inside so that no more wasps (or anything else) could get in. It was important to me that the job was done right and quickly as random wasps had started to make their way into my house, which was NOT okay. My daughter is allergic to wasps, so this problem needed to be solved ASAP. I felt confident with Steve’s assessment of the situation and his plan for the removal. While he was here, he also provided information about another pest problem that I inquired about. He looked around my yard, advised me about potential problem areas, looked for droppings, and told me about what to look out for. He did not try to push me into a service or treatment for that issue but rather told me that it didn’t seem to be an issue and just to keep my eyes open for any trouble in the future. He told me ways to curb the potential for a problem and to call him with any questions. He was honest and didn’t try to scam me into a service he didn’t feel I needed. I would highly recommend Biggins for anyone looking for honest, quick, and reliable pest control. (The deck of cards is in the photo of the wasp nest for size reference)

Provider response

Thank you so much for taking the time to share such a detailed account of your experience. It’s wonderful to hear that Steve Sr. was able to address the yellow jacket issue efficiently and that his approach gave you confidence and peace of mind. We truly appreciate your kind words, and we’re glad you felt supported and well-informed throughout the process. Your recommendation means a lot, and it’s always our goal to provide reliable and trustworthy service.

CS

Clare Secatore

1y ago

Could not be more impressed with this company! Wasp issue had us stuck in the house- they came out, assessed and treated on a blistering hot day. Professional, fast and went above and beyond. Recommend %1000!

Provider response

Thank you so much, Clare! We're delighted to hear you were impressed with our service and that we could help you with the wasp issue. Your kind words about our professionalism really mean a lot to the team.

EC

Eric Creekmore

1y ago

Steve came by to fix our ant and mice infestation two months ago and I tell you I couldn't be more pleased with his service and his knowledge of his service and knowledge of our problem with rodent issue. Biggins exterminating Co went above and beyond. I highly recommend biggins exterminating for your future rodents and bug problems....

Provider response

Thank you so much for the wonderful review, Eric! I’m glad to hear that Steve was able to address both your ant and mice issues so effectively. It’s great knowing that you found his knowledge and service impressive, and we appreciate your recommendation!

AM

Antonio Marotta

1y ago

Biggins Bug Extermination exceeded all my expectations From the moment I called their customer service was friendly, professional, and incredibly responsive. They scheduled an appointment quickly and arrived right on time. The technician was knowledgeable and took the time to explain everything he was doing, including the specific pests he found and how he planned to eliminate them. I appreciated the thorough inspection and the care they took to treat my home without using overly harsh chemicals. Within days, I noticed a significant improvemennt no more ants in my kitchen or little crawlys in my sight

Provider response

Thank you, Antonio, for your wonderful feedback! I'm delighted that you were impressed with our customer service and that our technician was able to address your concerns effectively. It's great to hear that you've noticed such a quick improvement and that our careful, less harsh treatment made a difference in your home.

LF

Laura Francis

1y ago

My parents were looking for a pest control company for the Ant problem they wers having I did my research and decided to go with Biggins because of the amazing reviews they have on Google, Yelp, Facebook, Angie's list ect. Biggins told us they would be here between 8:30-9am Steve was here at 8:30 on the dot, Steve explained everything.., he is very nolagable Steve applied a gel bait where my parents were seeing lots of ants and the treated the foundation we haven't seen an ant since. No high pressure sales, no contracts only charged for the issue we were having. After hiring Biggins I understand why they have the 5 star rating they have. Extremely pleased

Provider response

Thank you so much for your kind review, Laura! I'm delighted to hear that Steve's promptness and expertise made a positive impact on your parents' ant problem. We always aim to provide straightforward, effective service without the added pressure, so I'm glad it left you extremely pleased.

DC

David Carpman

1y ago

I found a large yellow jacket nest under my deck on a Saturday and called Biggins who had a person answering the line to take info. Got a callback Sunday, and treatment on that Monday. Great fast service!

Provider response

Thank you for sharing your experience, David! I'm glad we could quickly address the yellow jacket nest under your deck. We appreciate your feedback and are always here to help you with any pest issues.

LL

Lauren Lambert

1y ago

Not only did they come out to address the hornets nest I called about, they did a thorough check of my yard (and found two additional nests I had not known about). I was so grateful they took the time to do this, as one nest was in our children's swing set area we had not noticed. Very thorough job, explained everything clearly, very pleasant to work with and very reasonably priced. Highly recommend.

Provider response

Thank you so much, Lauren! I'm glad to hear that our team was able to thoroughly check your yard and address all the hornet nests, especially the one near your children's swing set. We always strive to be thorough and provide clear communication, and it’s wonderful to know our pricing and service met your expectations.

TH

Todd Humphreys

1y ago

We were dealing with 2x different issues (carpenter ants and yellow jackets inside of the house) and Biggins was amazing at their responsiveness, the quality of the products they use to treat the situations (so that it's not an ongoing problem to treat continuously like many other exterminators who use inferior products) and what was a very fair price, particularly given how long they warrantied the work afterward. Having dealt with a number of different exterminators over the years, I think they are some of the most honest, thorough, and genuinely thoughtful people I have ever dealt with. Grateful for the work that they have done and how good they are doing it. Call these guys instead of any of the brand name chains and you'll be glad you did.

Provider response

Thank you so much for the fantastic review, Todd! I'm glad to hear we could help tackle your carpenter ant and yellow jacket issues with our high-quality products and responsive service. We pride ourselves on being honest and thorough, so it's wonderful to hear your appreciation for those efforts.

JW

Jesse Widtfeldt

1y ago

I have used Steve and Biggins Exterminating on my house and my garage for multiple types of pests (carpenter ants, yellow jackets, etc…). He knows his stuff! and has eliminated the problem each time. In world where every company seems to be some corporate entity where the staff barely knows the basics, a family business where you actually get the guy who has been doing it for 40 years is a good find! Highly recommend!

Provider response

Thank you so much for the glowing review, Jesse! We're delighted to hear that Steve's expertise has made such a positive impact on your home and garage. It's wonderful to know that our personalized, knowledgeable service stood out to you amidst the larger corporate options.

MC

Michael Celani

1y ago

I would highly recommend Biggins Exterminating co, I had a hornets nest in my back yard and Steve was able to come right out and take care of it for me at a great price!

Provider response

Thank you so much for sharing your experience, Michael. It’s wonderful to hear that Steve was able to assist with the hornets nest and provide you with quality service at a great value. Your recommendation means a lot and is truly appreciated.

BP

Brenda Phillips

1y ago

Looking to take care of a mouse infestation at my father's house, I researched exterminators . After speaking with a few different companies, I determined that Biggins Exterminating, although a bit more expensive, offered the most thorough and comprehensive eradication techniques. Several companies offered only bait boxes and when I expressed concern about a pet cat getting one of the poisoned mice, I was told "We recommend taking the cat to a vet". When I asked Steve Biggins, he said there was an option for a less lethal poison which would not harm birds or a pet but after a few feedings, would kill the mice; the choice was clear - Biggins Exterminating Co. Steve also offered filling of mouse accessible openings which others did not. Extremely knowledgeable, Steve not only went over in great detail, what he would do to rid the house of mice and prevent new mice from entering, he also showed consideration and understanding of my concern for the well being of the cat. Steve and his son Steve came to the house the morning after I contacted them. They were thorough, considerate (they wore blue booties) very pleasant to speak with and efficient. Steve will be back in a week to collect the traps and place bait boxes, which will contain the less lethal poison so as to protect the cat from a potential mouse capture. I feel very confident that their methods will resolve the problem. Thank you Steve and Steve! - Oh and Marion was a pleasure to speak with also! Thanks Marion :)

Provider response

Thank you so much for taking the time to share your detailed experience, Brenda. It’s wonderful to hear that the team’s thorough approach, knowledge, and consideration for your father’s home—and his cat—made a positive impression. Your thoughtful feedback about the care taken with both the eradication process and the well-being of pets is truly appreciated. We’re also glad to know that Marion’s assistance stood out during your interactions. Your confidence in our methods means a great deal.

BJ

Brian Johnston

1y ago

Steve and I discussed a possible termite issue over the phone. He asked for a picture. He explained that it was a pavement ant and that I should vacuum them up and it would only be temporary. He stated they were probably coming in the basement at the baseboard and I should seal it. Great service! -Brian Johnston

Provider response

Thank you, Brian, for sharing your experience and taking the time to leave such positive feedback. It's wonderful to hear that Steve was able to provide helpful information and guidance over the phone. Your kind words about the service are greatly appreciated.

NB

Nabil B

1y ago

We had an issue with both mice and ants, and Steve handled it perfectly. Steve is incredibly knowledgeable—explained everything in detail and answered all our questions with patience. On top of that, Steve is very personable and easy to work with, which made the whole process a lot less stressful. Highly recommend their services!

Provider response

Thank you for your feedback. We’re delighted to hear that Steve was able to address your issues with mice and ants so effectively. It's great to know his knowledge and personable approach made the process stress-free for you. We appreciate your recommendation!

SL

Susan LeFave

1y ago

Just had our yearly ant control application and just can't say enough about how much we appreciate Biggins Exterminating! Since we started using their yearly service we have not seen one ant, not one, inside. Steve Biggins is super knowledgeable and takes the time to answer all my questions. Their price was very reasonable and they warranty their service for one year, with only one application. It works great! They came out the day after I called, were punctual (to the minute) for arrival time, and very thorough, they even sprayed our sheds. Highly recommend this local, family owned business!

Provider response

Thank you, Susan, for your kind words! We're delighted to hear that our yearly ant control service has been effective and that Steve was able to address all your questions. It’s wonderful to know you appreciated our prompt and thorough service.

BH

Barbara Heinemann

1y ago

We had a great experience with Biggins. Steve is highly professional, thorough and knowledgeable. We felt we were in good hands. Most importantly, he took care of our problem. I highly recommend Biggins Exterminating Co. without hesitation.

Provider response

Thank you for your five star review. The Biggins Exterminating team is delighted we could serve you so well.

RE

Rachael Elizabeth

1y ago

Steve was the right choice for our mice issue and I can't recommend Biggins Exterminating enough! Not only was his response time fast, his knowledge is immense and his pricing is very fair. He found the root of the problem on day one and provided the steps to resolve the issue. He even recommended a mason who could do some necessary masonry work; that mason is also someone I would highly recommend! I could go on about how great Steve is, so if you need an exterminator give him a call!

Provider response

Thank you, Rachael! I'm so glad to hear that Steve was able to quickly and efficiently address your mice issue. We always strive to provide knowledgeable service and fair pricing, and it's wonderful to know that Steve also provided helpful recommendations for additional work.

MH

Muzzamal Habib

1y ago

I searched online and found national chains but was disappointed with the subscription model's high cost and sales pitch. I availed of Biggins Pest Control services for mouse & ant control in 2020, and I did not see anything in the house until the house needed repairs in 2024 and the mice could find the way. I was so glad to find Stephen again. Stephen is reasonably priced; you get what you need, and there are no sales pitches. More importantly, it is a small, local business, and the owner is invested in it. It is always good to connect with local companies who care for their customers, like family. This time, I saved his contact number and will surely call him in the future whenever the need arises.

Provider response

Thank you so much, Muzzamal! I’m so glad to hear that you appreciated our no-pressure approach and reasonable pricing. It's always a pleasure to have returning customers like you, and I’m delighted that Stephen could assist you again. Your support of local businesses means the world to us!

J

J

1y ago

Steve Jr. came by my house a couple of years ago because we found mouse droppings in my daughter’s playroom. He came over and explained the entire process to me and was super knowledgeable and professional. Come to find out, we had several “entry points” for field mice. Steve Jr. got every one of them and sealed up EVERY entry point. It’s been 8 years since we moved here and we haven’t seen one mouse since. I also ran into Steve Jr. at a Halloween party recently and he was extremely friendly so I decided to leave this honest review of my experience with Biggins Exterminating. Thanks for the help and it was great meeting you! Jeff J.

Provider response

Thank you so much for taking the time to share your experience with Biggins Exterminating Co., Jeff! We are thrilled to hear that Steve Jr. was able to effectively address the mouse issue in your home and that you have been mouse-free for 8 years. We truly appreciate your kind words and are happy to hear that you had a positive interaction with Steve Jr. outside of the service call. Thank you for choosing Biggins Exterminating Co.!

JD

Jeff Dwyer

1y ago

Steve was amazing, personable, responsive. Very knowledgeable when it came to our mice issue, knew exactly where they were entering and exiting catching 13 in about 2 weeks. Highly recommend.

Provider response

Thank you for taking the time to share your experience, Jeff! We are glad to hear that Steve effectively addressed your mice issue and provided exceptional service. We appreciate your recommendation and look forward to assisting you with future pest control needs.

SS

sharon sawyer

1y ago

We had 100s of bees in our basement. Biggins came in and took care of the nest and the bees. The nest was in a tight space and it took hours. They were sure to clean out the whole nest. We are extremely grateful for the precision and dedication of time to really make sure our home was safe.

Provider response

Thank you so much for taking the time to share your experience with us, Sharon. We are thrilled to hear that our team was able to effectively remove the bees from your basement and ensure the safety of your home. Your kind words about our precision and dedication mean a lot to us. If you ever need assistance in the future, please don't hesitate to reach out.

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