Clancy Brothers Pest Control

Thanks Trevor!

These guys are great very reasonable on time and honest!

Patrick was very informative and went above and beyond during this inspection. I will sign up for sure knowing i will get the best deal and a job well done.

Very satisfied with Patrick D

Tim was thorough and knowledgeable. Explained the whole process. He couldn’t have been nicer!

I recently used Clancy Brothers Pest Control and my experience was mixed. I had to call to confirm my appointment and also call day of as the technician assigned to my inspection arrived quite late into the time window suggested and there was no communication regarding arrival. He did not appear fully professional or prepared. The inspection itself felt rushed and somewhat careless. Then, a wrong form was submitted afterward, requiring me to follow up to get the correct documentation. Additionally, a coworker of mine independently hired them for squirrel removal and has been dealing with an unresolved issue for over three months, which raises concerns about consistency and follow-through.

Thorough and professional. I would recommend.

Elijah was very helpful and respectful through inspection of our apartment and giving us the peace of mind we had a clean home

Service providers - Kelly, Randy and Xavier were quite professional and thorough.

Patrick did a very thorough job assessing our squirrel issue and finding out exactly where the are getting in through the roof. Set up a plan to keep them from entering and getting the culprits. 1000% recommend him!

Man that came out was Xavier , he did an excellent job checking everything out and explaining everything

Tim did a great job. Very knowledgeable and thorough. Explained the process very well.

Excellent service. Thorough inspection and explanation of the next step.

Absolutely horrible. They came in, laid down a couple of traps (one of which they put in my sons bedroom where there were no mice) and then left. No surprise this did not work and i continued having mice. Called back and they charged me an additional fee to have someone come out and tell me the first guy didn't block the holes correctly and should not have put a trap in my sons room. Still have mice to this day - horrible service!

I signed a service contract with Clancy Bros for Ants, centipedes, clover mites, cockroaches, earwigs, ground beetles, mice, millipedes, pill bugs, rats and spiders. They came to the house for the initial setup visit (I paid $395 for this) and just looked around. As he was leaving, I asked him to at least treat for the ants in my living room, which he did, and said in a few days, the situation should improve. However, he put down no traps or bait stations for any of the other pests covered. I expected them to schedule an appointment to come back out and set up bait stations. After two weeks, they had not set up traps or bait stations or done any of the other work on the service contract, and the ant situation had not improved. We called and asked them to come out. They told us, we had already used our monthly appointment and that if they were going to come back out, they were going to charge us ~$100. I was shocked that the $395 initial setup appointment included minimal services. I called up and cancelled after this. They billed me the next month $95 anyway. I called up, and complained, and they refunded that money. I told them, I also wanted a refund for the setup appointment since they didn't set anything up. The ensuing conversation was rude and derogatory, as I was told that the ant treatment is actually more expensive then having them treat anything, and that they were going to come back and do setup, even though, they told my wife they wanted an additional $100 to actually start treating. I did a charge back with my bank, unfortunately, I did not have thorough documentation and lost the charge back, so they were paid in full despite not doing any of the work. As if dealing with them had not already been unpleasant enough, several months later they called me saying I owed them $395! I told them that they had been paid, which they were, and I verified with the bank, so they sent it to a collections agency. In short, I would not recommend Clancy Bros exterminators to any body, they will charge you, not perform services, and then lie.

I Started With a Positive Experience — But This Company Lost My Trust I want to start this review with the positive: The technicians who came out to do the job were awesome — professional, respectful, and thorough. This review is not about them. My issue is with the company itself — specifically their lack of transparency and how they treat customers. I first used Clancy Brothers Pest Control at one of my properties in Randolph, MA and paid around $250 for ant and mice treatment. I was happy with the service and even recommended them to a friend, who was also charged around the same amount. At the time, I even posted a positive review because I genuinely thought they were a reliable company. Then I hired them again for a different property in Rockland, MA. This time, they didn’t even give me a price up front — they just showed up, did the job, and then hit me with a $700 bill. If I had known the price would be that high, I never would have approved the service. That’s not how business should be done. I had to take down the original review I posted and replace it with this one once I saw the invoice. I called to explain that I had gotten quotes from other companies for around $300, and the most I was willing to pay was $400. That’s fair, based on local rates. Instead of working with me, the woman I spoke to at the office was rude and dismissive — she kept cutting me off and wouldn’t let me finish a sentence. Then she told me she would send me to collections if I didn’t pay the full amount. They later applied a $150 discount, bringing the total to $550, but that still feels like a trap. It seems like they reel you in with fair prices at first, then charge much more once you’re a returning customer — and if you question it, you’re treated poorly and threatened with collections. --- Bottom line: The workers were great, but the company’s business practices are shady, and their customer service is completely unacceptable. If you value honest pricing and being treated with respect, I strongly suggest looking elsewhere.

This company charged me $150 to "inspect my residence" and provide a quote to have some critter guards installed around our solar panels. They refused to give me even as "estimation" of how much this service would cost without me paying them $150 to come to my house. The guy that came literally stood in my driveway and looked up at my roof- he was at my house for LESS THAN 5 minutes. Then they sent an estimate for $2300. I NEVER would have paid $150 if I had known the service was going to be over 2K. What a scam. Won't be recommending these guys to anyone and I can't believe they get away with charging $150 for absolutely nothing. I'm so upset.

I called and scheduled an appointment. After rearranging my schedule, they never put the appointment in the system, so no one was every scheduled. I only found out day off when I called to check on arrival. Not reliable in my opinion.

The guy was nice but didn't do his job in two weeks bugs where walking happy in my house I called this company back another gentleman showed just to tell me that he can put ant bites.... Lol what a waste of money. I will not be returning client for sure.

I had the misfortune of having my unit treated by a rude and unprofessional staff member of Clancy Brother’s Pest Control. I was outrightly accused of using insecticide and was verbally abused by the representative in my own home. I would forgo Clancy Bros altogether as there are many other options for pest control such as Orkin or Terminix who are more selective of who they hire versus the typical small business.

Still waiting for them to address completely dropping the ball on a silverfish infestation. After sending a tech that didn't believe it was silverfish and didn't know they will get into your food eventually and had to research the pest, I found two completely infested beds 2 days after they were here. They refuse to refund the money so far with no call back to even address it. Any infestation is extremely stressful and upsetting, who needs this? I went with a recommendation from a friend, but what has already been a nightmare was just made 10 times worse knowing we used those beds thinking they were safe!

I called the company I like what they had to say and price was reasonable I made a app. they showed up on time all was good ready to give them a check all I wanted was a contract explaining everything we talked about he handed me his cell phone with a white screen and a black line nothing else, nothing explaining the terms of a contract he just kept saying I'll e-mail it to you just sign. NO NO NO all he had to do was show me the electronic contract and I would have sign it, all would be good He called me rude over and over again I was not rude I the called the office after they did not seem to care. Something not right here I would never do business this way.