Mainely Grass
Verified120 Lumber Ln building 1 unit 6, Tewksbury, MA 01876
Open 5 days/week
About Mainely Grass
New England's Loyal, Local, Lawn Care Experts! Lawn Care, Tick & Mosquito Abatement, and Vegetation & Bed Weed Control services for your property.
Rating Breakdown
4.9
★★★★★180 reviews
Customer Reviews (29)
Thank you for another enjoyable evenings sitting on the deck with no mosquitoes and ticks for the summer of 2025.😁
Response from Mainely Grass
Thank you! We’re so glad to hear you’ve enjoyed a mosquito- and tick-free summer. It’s great knowing you can relax on your deck worry-free, Eleanor!
I have known Jonathan for quite some time now, and he has become a member of our family! His knowledge, service, thoughtfulness, work ethic, and true sincerity is second to none, and no doubt his promotion to Service Manager is a direct reflection of Mainely Grass’s clear understanding of his value to the company. I fully expect to work closely with Mainely Grass for many more years, and know that I can count on Jonathan as well as your other staff members to always be there for our property care! Thank you Mainely Grass and Jonathan for all that you do!
Response from Mainely Grass
Thank you, Donald! We're truly grateful for your kind words and long-term trust. Jonathan is an incredible part of our team, and we’re so glad his care and dedication have made such a lasting impact. We look forward to continuing to care for your property for years to come!
We have been doing our lawn (mowing & fertilizing) for over 15 years and enjoyed every bit of our time on it. Sadly our aging body has slowed us down and our neighbor recommended us to Mainely Grass Lawn Care. We are absolutely thrilled to be working with the staff at Mainely Grass Lawn Care: Kristen Morneau was fabulous and she explained all the services Mainely Grass Lawn Care offers. Hayleigh Perkins, Account Manager is responsive in all my communications whenever we may have questions about what Mainely Grass will be doing on the day they are on our property to service our lawn care. Hayleigh is pleasant and she is such a joy to work with. Daniel Rojas, lawn technician, is extremely knowledgable about lawn care; he works with his customers and he explains everything he will be doing to our lawn. Since having Mainely Grass do our lawn care starting late summer of this year: (fertilizing, aeration/overseeding and final stage-winterizing), our lawn has come back to where it should look like - plush and healthy. We are extremely happy with the results. I highly recommend Mainely Grass Lawn Care.
Response from Mainely Grass
Thank you so much for sharing, Annie! We're thrilled to hear how well your lawn has responded and that Kristen, Hayleigh, and Daniel have all made such a great impression. We truly appreciate your kind words and recommendation—it’s been a pleasure helping you bring your lawn back to life!
Calvin did a great job and got to see him before he left he was professional, courteous, and extremely informative. He explained his service and how for me to maintain. Thank you for all your assistance
Response from Mainely Grass
Thanks so much for the review, Mike!
Good work, Joe ! Thank you.
Response from Mainely Grass
Thanks, David!
John provides thorough and consequently excellent service. Frankly, if he was the only tech assigned to my property, I would welcome that completely. Always a pleasant conversation.
Response from Mainely Grass
We appreciate the warm feedback, Michael!
We have been working with Maine Grass for several years, and we cannot say enough about this company. We love the work that every single person who comes to our home performs. They are knowledgeable and competent. Additionally, we receive a detailed description of the work that is done, along with suggestions on how we can improve our lawn to make it look its best. We trust this company completely, and we would give them more than five stars if we could. Thank you, everyone! Attos Santana
Response from Mainely Grass
Thanks so much for the thoughtful review, Attos! We sincerely appreciate it. 😀
Damien did a great job.
Response from Mainely Grass
Thank you, Leslie!
Response from Mainely Grass
Thanks for the 5 stars, Donald!
Mainely Grass did a great job in following up and reseeding the areas that needed bad. They've been great for the last two years
Response from Mainely Grass
Thank you for your continued business, Walter!
Thanks so much Juliana.
Response from Mainely Grass
We appreciate the 5 stars and shout out, Daniel!
professional application!
Response from Mainely Grass
Thanks, John!
Very effective
Response from Mainely Grass
We appreciate the feedback, Jay!
Cristian is helpful and thorough Great attitude
Response from Mainely Grass
Thanks for the 5 Stars, Barry! We are glad to have had the privilege of servicing your property for so many years!
I am very happy with the service I have received from your company. The young man today did a great job.
Response from Mainely Grass
Thank you, Rose!
Mainly Grass has been fantastic. I use the service ant multiple properties snd appreciate the proactive approach to their service that is supported by the detailed analysis from each treatment. My technicians (Dan Rojas and Jimmy Welch) always do an amazing job.
Response from Mainely Grass
Thank you, Mark! We're so glad to hear you've had a great experience across multiple properties and that Dan and Jimmy’s proactive care has stood out. We truly appreciate your trust and kind words!
Chris Jordan was my technician today. Chris is always friendly and professional. He takes the time to answer my questions and fully explain things. Entire Mainely staff is courteous and professional. You folks take customer care to a new level. Keep up the good work
Response from Mainely Grass
Thank you, Bobby! We're so glad Chris continues to provide friendly, professional service and takes the time to answer your questions.
I chose Mainely grass for overseeding/aeration services in the spring based on reviews. The aeration service was excellent, they didnt miss a spot in the yard. However the seeding portion of the service was not effective, my grass is as thin as it was before I paid them to overseed which suprised me since they seem to have a solid track record. They did provide the seeding service a day before a week-long rainstorm which was unusual for the area. In hindsight I would of went for their fall overseeding service (for any future customers!).
Response from Mainely Grass
We’re sorry to hear about your overseeding experience, Dan. Your feedback is valuable, and we'd be happy to speak with you directly to help.
Excellent customer service. They go above and beyond. They have rescue my horrible lawn, and made it a lawn to be proud of. I highly recommend their service.
Response from Mainely Grass
Thank you, Cheryl! We're so glad to hear your lawn has made a big turnaround.
We're on our second year with Mainely Grass at our home in Medford. Our technician, Daniel Rojas, has done an excellent job in making our grass look great by making the appropriate recommendations for lawn care. Each visit he makes sure to ring our bell and walk the yard with us to see if we have any questions or to point out anything he notices and somehow always has a good attitude regardless how hot it is out! We look forward to many more years with Daniel and Mainely guiding us on our lawn care needs.
Response from Mainely Grass
Thank you, Timothy! We're thrilled to hear Daniel has been so thorough, attentive, and positive during each visit. We look forward to many more seasons of great lawn care with you!
4/2/24 Edward (CEO) and Will (Branch Manager) from Mainely Grass have reached out, and Will is working with me to try to make this right. I'll revisit this review again after sufficient time has passed, and provide a new rating based on the results. 3/23/24 We had a terrible experience with Mainely Grass. We used them for two plus seasons, at a cost of around $1,000/full season for our 1/4 acre or so lawn. We initially had a moss issue in a small part of the yard. We were told when we signed up that the lime treatments which were included in the cost would take care of the issue along with the aeration/over-seeding (an extra that we purchased). That was not the case, as the yard is now being over-run with moss. I emailed them, asking them to either correct the moss problem or cancel our service for the upcoming season and give us a refund. I had multiple email exchanges with one of their reps, Mike Flaherty. He said we should've taken them up on the lime "amendments" that they offer at an extra cost. It never crossed our minds that those amendments were required for us, as our invoice for the 2023 season indicated that "ph Maintenance" was free and we never received any additional lime-related invoices during the season. With each email response he refused to offer any kind of assistance and failed to address my cancellation/refund request. I finally called their office and spoke to Miranda, who was very nice. Although she couldn't rectify the situation, she canceled our service for the 2024 season, processed the refund immediately and said that she would communicate my concerns to management. This was a nightmare. I know the reviews are very good, and that was the main reason we went with Mainely Grass. Buyer beware though. We've thrown away thousands of dollars all told since we started with them, and to make matters worse we now have a large portion of our lawn to restore.
Response from Mainely Grass
We're grateful for the chance and opportunity to address your concerns and regain your trust, Dave. We're dedicated to ensuring your satisfaction and look forward to exceeding your expectations.
They do all their quotes etc over the phone so they didn't take the time to actually visit my lawn and evaluate it. As a result, there are still huge bare spots all over my lawn and the weeds are growing everywhere. Apparently if you want them to make the effort to come out and actually see the lawn to tailor your services to what you need, its $99. What a joke! Now I'm battling with them to get my $ back and will be contacting the attorney general and channel 7 news.
Response from Mainely Grass
We are very sorry to hear your frustration! Your experience doesn't sound like the Mainely Grass magic we aspire to deliver to our customers, so let's get this situation all fixed up for you. We don't have any record of this complaint, so please reach out to us at your earliest convenience at 978-969-9210 so we can resolve this, or provide us your contact information so we can reach out to you.<br><br>Edit: Just checking in as we haven't heard back from you. We are resolute in helping get this resolved for you, so please don't hesitate to reach out! We always aim to deliver great experiences and are here to make that happen for you.
The same tech. does not always treat our property.
Response from Mainely Grass
Thanks for the review, Larry. We try our hardest to ensure the consistency of technicians across our customer base. However, due to several unforeseen circumstances, we can't always guarantee the same technician. What we can guarantee is that all of our technicians go through a rigorous and intensive training program to ensure incredible service every time we service your property.
Service was good, but the gate was not locked after completion
Response from Mainely Grass
Our apologies on the gate, Ralph. We will make sure to lock it going forward. We are glad you were pleased with the service!
There is nothing remotely exceptional about Mainely Grass or the service they offer, and somehow their prices continue to increase about 20% per year. Apparently, they believe once they have you as a customer, they can just keep obscenely increasing their prices, and that perhaps you won't notice? My advice is to find another company. There are countless companies in the lawncare business who aren't charging $1000 per season to spread fertilizer, and treat weeds!
Response from Mainely Grass
We are sorry you don't see the value in our Lawn Care services, John.<br><br>We can assure you that prices have not gone up by 20% every year nor have we ever charged you $1,000 for the services you requested. We do not hide prices from anyone. Your 2022 renewal letter called out price increases on Lawn Care services but also stated that Tick & Mosquito and Vegetation Control pricing would remain unchanged. In addition, your prepayment letter itemized per service pricing for all active services on your account.<br><br>We are sorry to see you go, but will be happy to service your property again should you decide to come back.
Good service 👍nice job, nice person
Response from Mainely Grass
We are excited to be able to service your property this year, Oscar! Thank you for the review!
thanks for your service tech's were great see you next year Bill G.
Contact Information
Phone
+1978-969-9210Address
120 Lumber Ln building 1 unit 6, Tewksbury, MA 01876
Website
www.mainelygrass.comHours
Services
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