Provider profile

Fox Pest Control Westbrook

4.7 stars from 1,322 customer reviews · 35 Bradley Dr Unit 2, Westbrook, ME 04092

  • 4.7 out of 5 stars
  • 1,322 customer reviews
  • Westbrook, Maine
  • Open 7 days, Early hours, Evening hours
4.7
Rating
1,322
Reviews
Yes
Claimed
Yes
Website

About this provider in Westbrook

Fox Pest Control Westbrook offers free inspections and same-day pest control and termite treatment services. Since 2012, we’ve helped over 150,000 families control rodents, mice, ants, bees, wasps, and much more. Need a bed bug exterminator or a reliable exterminator for general pests? We’ve got you covered. Fox also…

Rating breakdown from customer reviews

4.7

1,322 reviews

5
892
4
57
3
16
2
5
1
52

Customer reviews for Fox Pest Control Westbrook

JC

Jaime Clark

6d ago

Thank you! Always prompt and let us know when you will be here so we can bring our animals inside.

Provider response

Your positive feedback is greatly appreciated! Thank you for sharing your experience with Fox Pest Control Westbrook.

DD

Donald Dunphe

7d ago

Very good experience the technician was very helpful 👌.

Provider response

Thank you for your wonderful feedback. We're glad to hear you had a very good experience with our technician.

SB

Stephen Bishop

7d ago

You were responsive to our need for help with ant mounds in the backyard. You guys are great.

Provider response

We're ecstatic to hear that you found our service helpful with the ant mounds in your backyard. Thank you for sharing your experience with Fox Pest Control Westbrook.

KH

Kylie Higgins

9d ago

My experience with Fox Pest Control was great! Both Jordan and Tanner were extremely professional, communicative, and speedy when it came to the actual service! They got me in same day as we discussed the plan, which was fantastic! I’d recommend them over larger, less personable companies!

Provider response

We are elated to hear about your great experience with Fox Pest Control Westbrook! Thank you for taking the time to share your positive feedback.

WB

Wendy Bellows

10d ago

Very thorough and professional. I look forward to seeing what the insects and rodents think! ;)

Provider response

Your feedback is incredibly valuable. Thank you for sharing your experience with Fox Pest Control Westbrook. We're glad to hear that you found our service thorough and professional. Let us know if you have any further concerns.

DF

Dorain Foster

10d ago

We are very happy with Fox Pest Control. Whatever they are doing is working great for us. Thank you Fox Pest Control.

Provider response

We are glad to hear that you are very happy with our service. Thank you for choosing Fox Pest Control.

LB

Linda Bolton

10d ago

Courteous and professional. Very pleased with speedy response and knowledgeable as well.

Provider response

We greatly appreciate your positive feedback. Thank you for choosing Fox Pest Control Westbrook.

JC

John Chesebrough (Greaseymonkies)

11d ago

Jordan did a great job with the initial pest remediation service. We were pleased with the low pressure sales approach that didn't push I needed add ons that wouldn't have worked on our property. We would recommend Fox pest Control to our friends and neighbors.

Provider response

We are pleased to hear that Jordan did a great job with the initial pest remediation service. Thank you for recommending Fox Pest Control!

MC

Michael Conlan

12d ago

Drew did a great job today. He was very professional, polite, and accommodating.

Provider response

We're thrilled to hear that Drew did a great job today. Thank you for your feedback.

JF

John Forsyth

12d ago

Victoria did a fantastic job getting rid of a massive wasp nest in the dog kennel outside my back door. Charlie will be very appreciative to have his house back!

Provider response

Thank you for your review! Victoria did a fantastic job getting rid of the wasp nest. Charlie will be very appreciative to have his house back!

DC

Debra Couture

12d ago

Fox Pest Control has very informed friendly employees. They always explain what they are going to spray, what it will take care of, and how long to keep pets inside after treatment.

Provider response

Thanks for your feedback, Debra ! We are committed to providing you with excellent service. <br>All the Best, <br>Fox Pest Control<br><br><br>Customer Relations Team

MS

Michael St. Cyr

12d ago

Easton, Bryce, and Zack were top notch, fast and professional. Looking forward to working with them in the future!

Provider response

We're glad to hear that Easton, Bryce, and Zack provided top-notch service. Looking forward to working with you in the future!

BJ

Brazen Jane

12d ago

Edited to add: when I created this review I was hoping to change it from three stars to 5 after they convinced me to give them another chance. I'm changing it from three stars to 1. Fox Pest really let me down. I was SO unhappy with this business yesterday. I felt I was sold a false bill of goods. I thought I was getting the property line sprayed for ticks, but I saw on security cams that only my house and garage were sprayed. After the most recent service, I noticed I had spiders and wasps, and this is the second time I'd need to call these folks for a follow up appointment to redo their work because it was insufficient, and I just wanted to be done with them. They weren't spraying my property line for ticks, or problem areas where I had ants, like they promised when I first signed the contract, and it just isn't worth the money I'm paying. When I called to cancel my contract, I was told I'd need to speak to a "manager" and would be charged a $250 cancellation fee. That news made me furious. I WAS holding up my end of the bargain. Hearing that made me want to cancel more fervently than how I felt before that news. What a crummy way to handle an unhappy customer. Yesterday, I was told I'd hear from a manager to talk about the contract, but I never got a call. It never happened. I made three calls to try to talk to someone to cancel the contract. No one called me back. I'm giving them another chance after finally speaking to a manager. Customer service is top notch aside from not getting the call back that I was promised yesterday. Those people I reached when I first called several times were stellar. But I'm not convinced that their actual pest removal service is great. UPDATE: They failed at their second chance. No one showed up. No one called to say why they wouldn't be here within the 48 hours I was promised. They talk a good game, but I have spiders, wasps, ants and they serviced my property mid July (it's August 8). I would never recommend this service. They completely dropped the ball with me and I hope to report back to you that after they didn't hold up their end of our contract, they won't soak me for $250 to cancel with them. There are far more reasonably priced services out there. I encourage you to shop around. Photos coming soon.

Provider response

Sorry that your call was delayed by a day. We were investigating the issue with the former technician, and working on a solution that would work best for you. Thank you for allowing us a second chance. Any further issues please reach out directly and ask to speak with a Service Manager to get direct assistance.

TW

Tom Webster

13d ago

Excellent service and detailed report. Very professional and safe. Every person identify’s themselves before they get there with a picture and identification. Highly recommend !!

Provider response

Hi Tom , thank you for your positive review! We are glad you are pleased with our service. Please reach out if you have any questions.<br>Sincerely,<br>Fox Pest Control<br>Customer Relations Team

JV

Jordan Valliere

13d ago

I wanted to leave a 5-star review based purely on the exceptional professionalism of the representative who stopped by today. Sitting outside in 100-degree weather, he patiently walked me through their offerings and company values. He was friendly, knowledgeable, and gave a genuine handshake when leaving. Even though I passed on signing up today, his outstanding service earned my respect. Fox Pest Control will definitely be my first call if I ever need service down the road!

Provider response

Your review is appreciated. We greatly appreciate your positive feedback on our representative's professionalism and service. Thank you for considering Fox Pest Control Westbrook.

KB

Karen beaulieu

13d ago

Victoria was very pleasant and listened to our concerns.

Provider response

We deeply respect your feedback. Thank you for sharing your experience with Victoria.

IA

Ian Asselin

14d ago

What a great job took down a huge wasp nest for us! Great service

Provider response

Hi Ian , we are so happy to see you had a 5-star experience with us. Thank you for sharing your rating and recommending us to others.<br>Sincerely,<br>Fox Pest Control<br><br>Customer Relations Team

TC

Tracy Campbell

14d ago

Drew and Bryce were fantastic. Came inside and put mice traps in the basement. Explained everything in detail

Provider response

Your feedback is incredibly valuable. We're glad Drew and Bryce provided fantastic service and explained everything in detail. Thank you immensely.

HG

Hillary Goldthwait-Fowles

14d ago

Drew and Bryce were great! Thorough and on time. They sprayed everywhere we needed and took care of our pesky ants and wasps!

Provider response

We are elated to hear that Drew and Bryce provided thorough service and took care of your pest issues. Thank you for sharing your positive experience with Fox Pest Control Westbrook!

JM

Joyce M

14d ago

Drew did an awesome job!!!

Provider response

We're happy to hear that Drew did an awesome job! Thank you for letting us know.

JL

Jane Leveris

14d ago

Victoria was Communicative, friendly , well spoken ,courteous and helpful

Provider response

We're delighted to hear that Victoria was communicative, friendly, and helpful. Thank you for your positive feedback!

JB

Jessica Barlieb

14d ago

Absolutely wonderful people. Willing to work with you and make sure you are always covered when you need it.

Provider response

We're ecstatic to hear that you had a wonderful experience with us, Jessica. Thank you for your feedback!

RA

Regina A

15d ago

Thrilled to be able to reclaim my yard and landscape again without fear of tics. Ants and Mice are gone, too. No harm to birds and other wildlife that pass through. Highly recommend!

Provider response

Your positive experience with Fox Pest Control Westbrook is greatly appreciated! We're glad to hear that you are thrilled with the results. Thank you for recommending us!

MG

matt gilley

17d ago

Absolutely atrocious company. Not up to date on current ordinances. Was told they used all natural materials. Instead they spreads very poisonous pesticides that is harmful to far more than the pests they are trying to kill. Have more bugs and mice since they started and when we tried to cancel it has taken days they make it virtually impossible to do so. Do not recommend.

Provider response

Sorry for any inconvenience caused, we appreciate your input. Please feel free to reach out to us at (207) 802-0015 to discuss your concerns further.

RF

Rick Foley

17d ago

Victoria arrived with a very positive attitude. She totally understood the situation and proceeded to mitigate it…

Provider response

We are elated to hear that Victoria arrived with a positive attitude and understood the situation. Thank you for sharing your experience, Rick.

R

Ray

19d ago

Very professional.!!!

Provider response

Thank you for your wonderful feedback! We're glad to hear you found our service very professional.

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