Provider profile

Terminix

4.8 stars from 749 customer reviews · 1302 Natchitoches St, West Monroe, LA 71292

  • 4.8 out of 5 stars
  • 749 customer reviews
  • West Monroe, Louisiana
  • Open 7 days, Early hours, Evening hours
4.8
Rating
749
Reviews
Yes
Claimed
Yes
Website

About this provider in West Monroe

Since 1927, Terminix has been West Monroe, Louisiana's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and n

Pests handledmicetermites
Methodsterminexhis treatments

Rating breakdown from customer reviews

4.8

749 reviews

5
693
4
31
3
3
2
2
1
20

Customer reviews for Terminix

AL

Amanda Laing

9mo ago

Edit: It has been a week. No one has come to respray, and no one has called. We are going to cancel. I'm visiting my father, who pays for their services. Purportedly, they cover everything from termites and flying insects to mice and voles. Since I've been here just 4 days, I have caught 8 mice, there are SWARMS of wasps with huge nests everywhere on the exterior of the house, and multiple types of flying bugs inside. Furthermore, after trying to get in touch with them twice now, I still have h

Provider response

We would like the opportunity to address your concerns. Please reach out to us directly at socialmedia@rentokil-terminix.com when you have a chance. Thank you, and we look forward to hearing from you.

GS

Germaine Stewart

7mo ago

The West Monroe, Louisiana Terminix field office is a complete joke. I have reached out numerous times regarding a mice treatment I paid $160 for, and the service was never completed. Technician Cody Evans showed up, sprayed my house for insects instead of addressing the mice issue, then told me he would return to place bait traps. He never came back. I repeatedly contacted the lead supervisor, Paul Gunby, and received no response whatsoever. I then escalated the issue to the corporate office r

Provider response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at socialmedia@rentokil-terminix.com so we can work towards a resolution. We look forward to hearing from you.

DR

Danielle Riley

3y ago

does not show up when they suppose to. don't show up with the equipment to fo the. job have to reset apt over and over they suppose call u back to resolve issue nobody follows up done called 3 times now when you try to reach the driver the number don't exist the text messages option is broken costumer service swears they will have Manger call back nobody called back update they called me back to resolve the issue finallyand apologized there has been some technical issues withcomputer p

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

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Treatment and cost guides before you call

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