Spring Green
Verified4665 Andrews St, Columbus, IN 47203
Open 5 days/week
About Spring Green
SpringGreen provides professional lawn care services in Columbus, Fort Ritner, Greensburg, Greenwood and the surrounding suburbs-helping homeowners achieve greener, healthier lawns and landscapes for over 45 years. Our local team delivers top-tier lawn treatment service, lawn fertilizer service and weed control service, along with aeration, lawn seeding and weed removal. As one of the leading lawn companies, we also offer extensive insect, mosquito and pest control services to protect your outdoor space, along with regular tree and shrub care like root feeding. Reach out today for the best lawn care service in the Columbus suburbs. Our licensed professionals have the expertise to provide quality lawn care, pest control and tree care.
Rating Breakdown
4.2
★★★★☆126 reviews
Customer Reviews (30)
Response from Spring Green
Thank you for your rating, Robin! We appreciate your support and are glad you had a positive experience.
No worries, good job! Last time as well but I couldn’t get into site.
Response from Spring Green
Thank you for the great rating, Sandy! We're glad to hear you had a good experience this time, and we appreciate your understanding.
He did a god job.
Response from Spring Green
Thank you for your feedback, Sherri! We're glad to hear that you were pleased with the job done by our team.
Response from Spring Green
Thank you for the rating! We appreciate your support and hope you had a great experience with us.
Response from Spring Green
Thank you for the great rating, Carol! We appreciate your support and are always here to help.
I assume he added fertilizet. I didn,'t watch.
Response from Spring Green
Thanks for the feedback, Debbie.
Response from Spring Green
Thank you for the rating! We appreciate your support and hope you had a great experience with us.
Response from Spring Green
Thank you for your rating, Mark! We appreciate your support and look forward to your next visit.
David provides excellent service.
Response from Spring Green
Thank you for the great feedback! We're glad to hear that David's service made a positive impression.
Response from Spring Green
Thank you for the rating, Juan! We appreciate your support.
Response from Spring Green
Thank you for the rating, Randy! We appreciate your support and are glad to have you as a customer.
Very nice young man. Helped me with ideas of improving the yard. Thank you
Response from Spring Green
We're delighted to hear that our team member was able to assist you with your yard ideas, Connie. Thank you for your kind words!
I was notified in advance of the appointment and Kyle arrived as stated. Lawn aeration was completed promptly. I was able to talk to Kyle and he was professional.
Response from Spring Green
Thank you for the fantastic feedback! We're glad to hear that Kyle provided professional service and met your expectations.
Response from Spring Green
Thank you for your rating! We appreciate your support and are glad you had a positive experience.
Though I didn’t follow him around to monitor his activity, he was courteous & went about his work in an efficient manner
Response from Spring Green
Thank you for your feedback, Mike! We're pleased to hear that you found our team member courteous and efficient in their work.
Joshua at Spring Green did an awesome job today !
Response from Spring Green
Thank you for your kind words! We're so glad to hear that Kyle provided you with great service. We appreciate your feedback and hope you enjoy the results!
The backyard was sort of a mess due to certain circumstances. Kyle did a very good job with this messy situation. He was polite, professional, and moved fast.
Response from Spring Green
Thank you for the wonderful feedback, Troy! We're pleased to hear that Kyle handled the situation with professionalism and efficiency.
One of our irrigation heads was broken otherwise everything else was fine
Response from Spring Green
Thank you for your feedback, Jackie. We're glad to hear everything else went well, and we'll make sure to address the issue with the irrigation head.
Good job with aeration and overseed. Kyle did a great job and took the time to explain how to care for lawn after reseed. Great job!!
Response from Spring Green
We're delighted to hear you had a positive experience with your aeration and overseeding, Dennis! It's wonderful that Kyle could provide you with helpful care tips for your lawn.
Response from Spring Green
Thank you for the rating, Larry! We appreciate your support and are glad you had a positive experience.
Out back yard is totally burned due to hand fertilizing by Chris at Spring Green. He couldn’t get his machine through our fence so he threw out hand fulls of fertilizer. They have yet to rectify the problem!!
Response from Spring Green
Dana, thanks for that feedback. We're sorry to hear that our service wasn't up to standard. If you could reach out via private message and offer more context of the situation, we can work to resolve the issue.
Placed an online order and 10 days later no one had showed up. They made every excuse in the book as to why they didn’t show up. Of course they took the payment and did not apologize. Do not recommend !
Response from Spring Green
Hi Scott, we apologize for the delay and lack of follow-up regarding your service. That’s not the experience we aim to deliver. We’d like to look into this right away and ensure you're properly taken care of. Please contact our customer care team at (812) 799-1554 so we can resolve this promptly.
These people are total rip offs. They like to spot spray your weeds and they never go away. The last time they came I ask the guy if he was in carpet spraying and was told his boss had instructed him to just spot spray. So I told him to just leave. He never took anything off the truck. The lady charged me $150+ and nothing was done. Look at their 2.6 rating, that speaks volumes. I refused to pay the 150+ dollars and was turned into collection. I have instructed my girlfriend to call the police if they ever come on my property again. I wouldn't even give them a 1 star rating but that is as low as it goes.
Response from Spring Green
We’re sorry to hear you weren’t fully satisfied, but we appreciate the opportunity to have served you. Our team always strives to provide the best service possible. Since we could not come to a mutual agreement, we believe it was best to part ways.
I pre-paid for fertilizer application, aeration & over seed, and mosquito protection. They never came out to review my property to make any recommendations or shared information about the condition of my yard. Weed killer was never applied until July after the weeds were well established. They never showed up unless I called ask when they were gong to get there. The last visit claimed they made, they never showed up on my security camera so I know they did not do the complete yard. At that point I called and had my subscription cancelled. I am still waiting on my refund for unused service. They promised a refund in 2 weeks and it is now 9 weeks and no refund after multiple calls to there office.
Response from Spring Green
Tony, we apologize for the frustration you experienced. The situation has been discussed and a refund was mailed to you last week. Though we know it's impossible to please every customer, we apologize for not meeting your expectations. We appreciate having the opportunity to care for your lawn and we're sorry we were not able to come to a mutual agreement on how to continue this partnership.
Most disappointing service ever by a lawn care service. We have grubs and our yard is lost on the side. Promised they would put grub control on but never did. Big mistake paying ahead for the year which included grub control. We want our money back from July on but they never answer. Recent promise was that they would definitely send someone this week {Monday or Tuesday} This is Wednesday and never showed. We just wanted them to back up their words of "Making it right or we will refund the entire cost of that application."
Response from Spring Green
Larry, we apologize for the frustrating experience with our business. We're looking into the situation internally and will work to find a resolution.
Since the beginning they have not answered the phone or returned messages. I have asked them before and after the last 3 treatments to stop treating my yard. Get zero response from them still treating even though I have not paid for the last 3 applications as I asked them to stop. Now they are sending reminders that I have a past due bill with them. Terrible service with zero responses to customers. I don't write reviews but I am not sure how to get them to return messages, stop treating my yard or billing me for services i have asked them to stop multiple times. At a loss...
On June 3, I paid our bill online, and left a message in the comment section to discontinue service as we had sold our house. A week or so later, they came and treated again, adding a service I did not request. I have tried calling numerous times, leaving 2 voice messages, I have sent an e-mail, and left a comment on their website, and have had ZERO response from any of them. Terrible customer service!
Response from Spring Green
We apologize for this frustrating experience in trying to contact us. Our records show we canceled your account on June 16th as requested due to your move. We called and left a voicemail to let you know, and our phones were down when you tried reaching back out to us. You should have received an email confirming the cancelation. If you have any further questions, please call us at 812-799-1554. Thank you.
tore up my yard because it was too wet to be on. and now they won't reach out to me to resolve this
Response from Spring Green
We are sorry to hear about your frustrating experience, Robbie. Thanks for taking the time to bring this to our attention; we're currently reviewing the situation.
During the spring of 2021 I sent them multiple emails which they never responded to. When they reseeded my yard they only aerated about 25% of it so I still have large swaths of no growth, and even though I’ve include my wish to not continue service twice in writing with my final bill and end of season survey they have still sent me a bill for next season. I wouldn’t recommend this company at all.
Terrible customer service. They don't show up as promised and they don't keep their word. It was like pulling teeth to get my yard sprayed the first time and they wouldn't show up as promised. They did the same thing to my elderly father and they haven't shown up for 2 months following the initial spray. They promise to come and spray and then nobody shows up. This business needs to learn how to keep their word and they need to learn the meaning of the word integrity.
Contact Information
Phone
+1317-884-8800Address
4665 Andrews St, Columbus, IN 47203
Website
www.spring-green.comHours
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