About this provider in Shelbyville
Instant Bed Bug Assassins specializes in one thing; complete bed bug extermination in your home or commercial property! Unlike other pest control companies in Indianapolis, IN who primarily use chemical treatments, we use a heat treatment to get rid of bed bugs in one visit. Heat treatments for bed bug extermination…
Rating breakdown from customer reviews
4.9
576 reviews
Customer reviews for Instant Bed Bug Assassins
gwen thorn
I can’t say enough regarding BBA. Gage was my tech though out the process. He did the heat treatment on my Honda, Bed Bug Assassins is 100% your go to to eliminate any bed bug problems!
Cody Hardesty
Matt was great! He showed up early, even helped catch our cat so we could put him in the kennel. He Explained the process and how long it would be. He kept me posted while he did his thing and called me when the job was finished. Would definitely recommend.
Provider response
Thank you for the wonderful review! We're so glad Matt went above and beyond, from helping with your cat to keeping you informed throughout the treatment. We truly appreciate your recommendation and kind words about Matt!
Roxanne Middleton
Bill L. was with us from first contact through the follow up. Having never had any issue like this before, Bill L. Was very informative and walked us patiently through the whole process. We have total confidence in the effectiveness of heat treatment. Bill L. Is extremely knowledgeable and professional as well as personable. We recommend the company as well as Bill L. himself should you end up in the unfortunate position of having to quickly find a solution. The price is reasonable and there are guaranteesto the complete resolution.
Provider response
Thank you for your thoughtful review! We're so glad Bill L. was there to guide you through every step of the process with patience, professionalism, and expertise. We truly appreciate your recommendation and are grateful you trusted IBBA to help resolve the issue.
Ezra Nardoni
Got a free consultation and they were phenomenal! Very honest assessment and didn’t try to sell me something I didn’t need. Excellent service! A+++++
Provider response
Thank you for your wonderful review! We're glad our team provided an honest assessment and never pressured you into services you didn't need. We truly appreciate your kind words and your trust in IBBA!
Dawn Auten
Well, I never,in my life, thought I would be doing a review, on this subject! But here I go. I chose Bed Bug Assassins because I thought the name pretty much said it all. They did a fast and thorough job of getting the damn bugs gone. Matt was very helpful and explained things. As he said, "I hope I never have to see you again!" 😏😄 I highly recommend them.
Provider response
Thank you for sharing your experience—and for trusting us to take care of those "dang bugs!" 😄 We're thrilled Matt was able to make the process easy, explain everything clearly, and help you get back to sleeping peacefully. We truly appreciate your recommendation and are so glad we could help!
Shemar Isom
Nick, did an amazing job and was really helpful. Great guy and explained everything thoroughly before doing his job! Great work!
Provider response
We're delighted to hear Nick provided such helpful, thorough service. Thank you for your kind words—we're glad he made your experience a great one!
Kathy BRIAR
He was great at explain what he would be doing.
Provider response
We're glad to hear everything was explained clearly. Thank you for your kind review—we appreciate your support!
ALEJANDRO
Josefina is a very kind person and answered all my questions.
Provider response
We're so glad Josefina took great care of you and answered all your questions. Thank you for sharing your experience!
BOB DICE
Between Nick and IBBA we have been bug free for the last four months! Thanks for a job well done! Bob Dice
Provider response
Thank you so much! We’re thrilled to hear that Mike M provided such great service. We’ll be sure to pass along your kind words to him. Thanks for choosing IBBA! <br>
ivee swails
Quick and efficient! Highly recommend this company.
Provider response
We're thrilled to hear you had a quick and efficient experience! Thank you for your recommendation and for choosing Pest Assassin.
Thomas Evans
Great people, great service
Provider response
We truly appreciate your kind words! Thank you for your support—we're glad you had a great experience with our team.
John Teglas
Guillermo did a great job completing our quarterly maintenance. He made sure before I left the house to perform the work all my questions were answered. He took the time to listen to my past concerns. Great service. Thank you!
Provider response
Thank you so much for sharing your experience! We’re glad to hear Devon and Scout were able to give you peace of mind and the right solution. Devon takes pride in making sure every question is answered, and we’ll be sure to pass along your kind words. We truly appreciate your recommendation and trust in us!<br>
Nicole DeBaun
Mike performed my one week follow up today. Explained everything he would be doing, when it would be okay for us to come back home, and even left a "everything was great" note to come home to.
Provider response
We're glad Mike provided such a thorough follow-up and kept you informed every step of the way. Thank you for sharing your experience—we appreciate your trust in our team!
Abigail Wisniewski
Excellent and thorough!!!
Provider response
We appreciate your kind words! We're glad you received excellent, thorough service. Thanks for choosing us!
Leeanna Lantz
Tech was absolutely wonderful, explained everything he was doing and using, and then explained what we needed to do in order to help get rid of pests!
Provider response
We're so glad to hear you had a great experience! It's wonderful to know your technician took the time to explain the treatment and provide helpful tips to keep pests away. Thank you for your kind words!
Carrie Wood
Our experience with IBBA was great. Adam was efficient in returning my calls and texts as I had questions, Kevin explained the process thoroughly before getting started, and Josephine did a great job with the after treatment and closing up our house afterward. Thank you for your care, communication, and reliability during this process.
Provider response
We're glad Adam, Kevin, and Josefina made the process smooth from start to finish. Thank you for trusting IBBA and for your kind words about our team's care and communication!
Lyndsie Shepherd
Called them due to some possible concerns about potential bed bugs. Having kids, this was a scary experience, they came out on a weekend within less than 2 hours of calling. Thankfully, no signs of bed bugs, they were friendly, fast, professional and honest! Will call again for any future needs.
Provider response
We're glad we could provide peace of mind with a quick, honest inspection. Thank you for trusting IBBA—we're here whenever you need us!
Joshua Miller
Showed up right on time and was complete within the timeframe provided
Provider response
We're glad everything went smoothly and on schedule. Thank you for taking the time to share your experience!
Karen Vernon
We had a great experience with IBBA and Aiden. The technician was on time and knowledgeable. He took care of our Aquarium which he was not prepared for, continuously checking the water temp and keeping it from getting too hot. This I'm sure to extra time and effort. RECOMMENDED they are discreet about it as well. Knowing it is an embarrassing issue.
Provider response
We're so glad Aiden provided a great experience! It's wonderful to hear he went the extra mile to care for your aquarium during treatment and helped make a stressful situation easier. Thank you for your recommendation and trust in IBBA!
Jennifer Franklin
Just had a free inspection resulting in no bugs found. Josefina was courteous, thorough, professional and very sweet.
Provider response
We're glad Josefina provided a thorough and professional inspection, and even happier that no bugs were found! Thank you for sharing your experience.
Atreyu Yeakle
Everyone was very kind and accommodating, great people and they got the job done
Provider response
We're so glad to hear our team was kind, accommodating, and able to get the job done. Thank you for your support!
Leah Adams
Excellent respect with their customers.Solid in their work on time , and I would recommend this company to anybody
Provider response
We're grateful for your kind words! Providing respectful, reliable service and showing up on time are things we take pride in. Thank you for your recommendation!
Life With The Greenes
Super professional and punctual.
Provider response
We're delighted to hear you had a professional and punctual experience. Thanks for taking the time to leave a review!
Roberta Paolo
Greg Elliott did an Excellent job. He was friendly Helpful, efficient and competent.
Provider response
We're pleased to hear Greg provided such friendly, efficient, and professional service. Thanks for taking the time to share your experience!
Adria Anderson
Ask for William! He came out to tackle an ant problem in our backyard. He was super knowledgeable, very friendly and efficient. Would definitely use again.
Provider response
We're thrilled William was able to take care of your ant problem and provide such friendly, knowledgeable service. We appreciate your recommendation and look forward to helping again if needed!
Mark Bowman
Very professional and polite. Everything was explained so my wife and I could understand what to expect. Couldn’t ask for a better technician. IBBA is an all around great company. Very thankful!!!!
Provider response
Knowing you felt informed and comfortable throughout the process is exactly what we strive for. We’re grateful for your kind words and your trust in IBBA!
Ciara Walton
Quick, efficient, and friendly.
Provider response
We're happy to hear you had a quick, efficient, and friendly experience. Thanks for choosing us!
Pamela Tingle
Very knowledgeable and helpful very thorough.
Provider response
We appreciate your feedback and are glad you received thorough, knowledgeable service!
Brianna Brewer
Nick came out to a clients house and was wonderful, answered any questions the client had, very friendly!
Provider response
We’re glad Nick provided friendly service and took the time to answer all of the client’s questions!
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