Provider profile

Insight Pest Solutions

4.8 stars from 134 customer reviews · 1821 Clover Rd #6, Mishawaka, IN 46545

  • 4.8 out of 5 stars
  • 134 customer reviews
  • Mishawaka, Indiana
  • Open 5 days/week
4.8
Rating
134
Reviews
Yes
Claimed
Yes
Website

About this provider in Mishawaka

Insight Pest Solutions Mishawaka provides quality services to people in the Mishawaka and South Bend area. With competitive prices and amazing customer service, never worry about your pest control problems again!

Pests handledhornets
Praised forfriendlyhelpfulgreat techs

Rating breakdown from customer reviews

4.8

134 reviews

5
123
4
7
3
0
2
0
1
4

Customer reviews for Insight Pest Solutions

NS

Nancy Schmelter

2y ago

Our technician was efficient, helpful, and friendly.

Provider response

Thank you for recognizing our technician's efficiency, helpfulness, and friendliness!

JW

Jim Wyza

2y ago

I have battled wasps and ants for 16 years with little results. I started using Insight Pest Control last Spring and I couldn't be happier. My technician Christian is awesome and does a very thorough job. He was able to get rid of a 2 foot diameter ant mound and many wasp nests around the house. I haven't had a return of the wasps and no new wasp nests. Thanks!

Provider response

We're so glad to hear about your positive experience with our services and technician Christian! Thank you for sharing your feedback!

NC

Nathan Clark

2y ago

Very responsive and always on time.

Provider response

Thank you, Nathan! We appreciate your kind words.

EP

Emily Preston

2y ago

Have had Insight for 1.5years now and have not had any pest issues! Convenient and effective service.

Provider response

Thank you, Emily! We're grateful for your continued support and are glad to hear that our service has been convenient and effective for you.

AM

Amber McDowell

2y ago

Always very friendly. Have had very little issues with pests since we started service. Cost is better than other pest control companies in the area.

Provider response

Thank you, Amber! We appreciate your kind words and are glad to hear that our friendly service has helped keep pests at bay. It's great to know that our cost is competitive as well. We're here for you if you ever need anything!

KD

Keith Duff

2y ago

Gave this pest control company a try and its been almost two months since the tech was here. Thier product has worked quite well. Recommend them .

Provider response

Thank you for choosing our pest control company, Keith! We appreciate your feedback and are glad to hear that Christian provided informative and attentive service. We look forward to hearing about the results in a few weeks.

BK

Ben Kirk

3y ago

I’m very grateful to work with such hard working technicians and managers Wish I could give a 10 stars ⭐️

Provider response

Thank you, Ben! We're incredibly grateful to have such dedicated technicians, Sales reps and managers on our team. 🌟

JC

Jack Christ

3y ago

Christian was very professional and informative. He did an absolutely awesome job of treating our house. He was very thorough and took care of everything for us. I will not be using anyone but Christian for my pest control. He is the best guy I have ever had doing pest control for me. And I have been dealing with pest control companies for over 40 years and I can tell you from experience that Christian is the best. Always ask for Christian

Provider response

Thank you for your kind words and for choosing Christian as your go-to pest control expert. We truly appreciate your trust and loyalty over the years.

K

kmmcdaniel81

3y ago

The technician was on time and extremely thorough. Explained everything he was doing and spent a lot of time on our first service. Can't speak to the effectiveness yet, but I'm optimistic. Thanks.

Provider response

Thank you for your kind words and for giving us the opportunity to serve you. We appreciate your optimism and look forward to delivering a great service experience.

EV

Edward Vazquez

3y ago

Great to have service provided by a down to earth professional who can accurately identify the type of bug you are trying to describe in "lay-men" terms. Christian got down and dirty spraying underneath the deck and went places down there that could been an episode on "Fear Factor". Excellent people skills. Was given an estimated arrival time of between 1 to 5 and he arrived at 1:02!! He spent 1 1/2 hours keeping conversation and working asking questions about the kinds of bugs I saw and so on. Very good first impression for the company!!

Provider response

Thank you so much, Edward! We appreciate your kind words and are glad to hear that Christian provided excellent service. We're happy to have met your expectations and look forward to serving you again in the future.

KN

Ken Novak

3y ago

Great techs, but very poor management!

MB

Mike Byrnes

3y ago

Insight technicians are always professional, friendly, and try to satisfy any and all concerns.

Provider response

Thank you, Mike! We appreciate your kind words about our professional and friendly technicians who always strive to address any concerns.

HN

Heather Nehl

3y ago

Great People so far... Seen first hand how well the product works on carpenter bees... Hopefully it works on all bugs and rodents as well

Provider response

Thanks for your review, Heather! We appreciate your feedback and are glad to hear that our product has been effective against carpenter bees. We're confident it will also work well against other bugs and rodents.

JM

Josh Morgan

3y ago

Very friendly and understanding. Helped us pick out the right solution for the pests we do want gone and not the ones we'd like to keep (such as pollinators).

Provider response

Thank you for your kind words, Josh! We appreciate your feedback and are glad to hear that we were able to assist you in finding the right solution for your pest control needs.

R

Rollie

3y ago

Technician was very professional and efficient.

Provider response

Thank you for your kind words! We appreciate your feedback.

BW

Bonnie Warstler

3y ago

I have tried 4 times to cancel my service. They tell me someone has to call me back. No one does. I don't understand why the person I'm speaking to can't cancel my service. Very frustrating! I'm going to have to report them to my credit card because I do not know any other way to discontinue.

Provider response

Thank you for the tremendous 5 star review of Mike! We truly appreciate the review and your business. If you ever have any questions or concerns, please reach out to us anytime @ 574-400-0949 Sincerely, Tom Flaherty-Owner

ND

Nicola DeCicco

3y ago

Not a bad company, we just didn’t need there services anymore. A little confusion in canceling. Christian came to the house and immediately handled the situation. Very professional and understanding. Christian came through, and it was appreciated.

Provider response

Thank you for sharing your feedback, Nicola! We're glad Christian was able to resolve the cancellation confusion and provide professional and understanding service. We appreciate your support!

MR

Molly Robinett

3y ago

Cristian came to my home and sprayed, and was ver knowledgeable and kind. He was helpful with my questions and seemed trustworthy.

Provider response

Thank you for the 4-star review, Molly! We're thrilled to hear that Cristian provided knowledgeable and helpful service during his visit. We appreciate your trust in our team. Please don't hesitate to contact us via text or call if you have any further questions or concerns.

LB

Leslie Best

3y ago

Christian, the technician that came to provide service, was extremely informative, helpful and knowledgeable about the services that were being provided. I appreciate his professionalism and timely service. He walked through the process of what he was going to do, what it does and the benefits. Would definitely ask for him again for the next service.

Provider response

Thank you for your positive review, Leslie! We're glad to hear that Christian provided informative and professional service. We'll make sure to pass along your kind words to him. Feel free to contact us via text or call if you need any further assistance in the future. If you ever have any questions or concerns, please reach out to us anytime @ 574-400-0949 Sincerely, Tom Flaherty

BK

Brice Kinyon

4y ago

One of their salespeople was going door to door in my neighborhood selling their services at a discounted rate claiming that many others in my neighborhood had signed up. He showed up just as I was getting home and sitting down for dinner. Against better judgement and having been dealing with hornets as many do this time of the year, I decided to sign up for their services so the salesperson could leave and I could proceed with my dinner that was now cooling. He stated that my first treatment would happen approximately 5 days later on the following Monday. Monday came and I was billed for the treatment, yet I received no treatment. I have cameras all around my house and they picked up no activity in my front or back yards. Turns out, from further video review, they treated my neighbor across the street, who did not sign up for their services. I made contact with the company stating that I would give them until the weekend to send someone out before disputing the charge with my credit card company. The weekend came and I had no confirmation from them that they'd be sending anyone out nor did I see anyone. I disputed the charge with my credit card company and contacted Insight to terminate my agreement and stop any further treatment attempts and any further billing. I received yet another charge this morning for services that I have not yet had performed. I will be filing yet another credit card dispute since this company doesn't seem to know how to follow simple instructions.

KC

Ken Chapo

4y ago

What we were told by the salesperson and what was actually done were very different.

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