About this provider in Staunton
Garella Pest Services specializes in protecting homes and commercial properties from unwanted pests. Since 1945, our third generation, family-owned business has set high standards so that all our clients remain pest-free. We proudly serve southwestern & central Illinois and are dedicated to providing the best pest…
Rating breakdown from customer reviews
5
83 reviews
Customer reviews for Garella Pest Services
Donald B. Reeder
Garella Pest Services is now closed. Now operating as Pointe Pest Services. Garella was a great company to work with. Pointe has been a challenge so far.
Mary Duncan
Every visit is always spot on! The technician is always on time and very polite! I enjoy his visits!!
Provider response
Thank you for the nice review! We are happy to be of service.
Kay Schumacher
Our initial experience with Garella was awesome! They were able to come to my Mom's house the next day when we called & got her started on a pest control program. We really appreciated the prompt visit & the man who came to the house was very kind & explained their services thoroughly! Thanks for the great service!
Lois Blevins
I have been with this company for years. I have never had a problem with them. Everyone is friendly and kind and very courteous. I would recommend them to anyone.
james p
Been very happy with them for over 22 years. They no longer give receipts on day of service, they email them. Waiting on my most recent invoice.
Alan W
Very courteous and professional. Excellent service.
Provider response
Thank you for your feedback. We appreciate your business!
Richard Dodson
I thought they did very good job be using steady
nia owens
Fast and Great service
Stephanie Gray
Great employers who are very professional and do great work! Highly recommend.
Janis K
Garella Pest Services was able to come out to our home the day after requesting service to address our issues. They were prompt, thorough and professional. Answered all questions. Highly recommend!
Rich Ross
Steven Wood came to help with our wasp problem and was very knowledgeable and accommodating.
Provider response
Thanks for taking the time for a review. We appreciate your feedback and business. Please let us know if we can help in the future.
David Norris
Very thorough and efficient. Tech was very helpful and courteous.
Steven Kunkler
Friendly Office Staff! Competitive Pricing, Minimally Invasive Service, Prompt Service, and Friendly Technicians.
Provider response
Thanks for taking time out for the feedback! We appreciate your business and look forward to solving your pest needs in the future!
Brittany Allen
Fast and friendly service
Provider response
Thank you for the feedback. We appreciate your business!
Jarid Schulte
Great service and very fast scheduling! Pricing was better than the big franchise pest control companies and customer service was second to none!
Provider response
Thanks for the great review! We appreciate your feedback and look forward to helping solve your needs in the future.
Matt Hiltibidal
Excellent service! William was very personable, trustworthy, and took care of our indoor and outdoor treatment. I will use the service again!
Provider response
Thanks for taking time to leave a review! Will let William know about your feedback. Look forward to being of service again!
Amy Armistead
Very professional, showed up in the window quoted, very knowledgeable, and did an excellent job!
Provider response
Thanks for the kind review! We appreciate your business.
Rivers Anderson
Very pleased with the service. Technician took the time to walk the interior and exterior of my home to discuss all the issues and how Garella Pest Services would handle them. So far so good. No live bugs found inside after treatment.
Provider response
Thanks Rivers! Glad we could help! <br>Craig
Ora Wilson
The only experience I had was calling to get an estimate and everything seems to be fair I haven't yet booked a appointment
Dorothy Palmer
Wonderful service ! Our technician (Jason) was on time and very helpful! He explained what the service covers and how it would best work for our needs. We are new to the area and his honesty and guidance was very appreciated! I would highly recommend Jason and this company! Thank you!
Brenda Woods
Good work.
Provider response
Thanks for taking time to review our service. We will work hard to make your next service 5 stars!
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