About this provider in South Holland
SSM is a Full service Landscaping & Lawn care provider specializing in snow removal for municipal, corporate, & domestic clients. We provide the highest quality lawn care, landscaping, and other seasonal services related to our customers premises. We are dedicated to enhancing the look of your property while leaving…
Rating breakdown from customer reviews
4.6
59 reviews
Customer reviews for South Suburban Maintenance Inc.
Chantrice Martin
I cannot recommend South Suburban Maintenance enough for snow removal! With the AFC Championship game in full swing, I was posted up at the TV, and stressing about the mounting snow in the driveway. I called Mr. Thomas and he couldn't have been more accommodating. With the heavy workload from the recent storm, I wasn't expecting them until later this evening. It was such a relief to see them finishing up BEFORE kickoff of the NFC Championship Game. They were professional, thorough, and even included de-icing. If you want a reliable snow removal service in the south suburbs, that gets the job done at a reasonable cost, look no further! 10/10
Valree Thomas
South Suburban Maintenance Inc. did an excellent job of clearing my driveway of snow and ice from three snowfalls. I called South Suburban Maintenance at 7:30pm on Sunday, and my driveway was cleared by 7:30am. The owner Mr. Thomas was very professional.
Provider response
Thank you so much Ms.Thomas for your kind words and trusting South Suburban Maintenance Inc. with your snow and ice removal needs. We truly appreciate you taking the time to share your experience. Providing prompt, reliable, and professional service is always our goal, and we’re glad we could deliver for you. We look forwarding to continuing to serve you whenever you need us. Stay safe and warm!!!!
leslie
I recommend services for everyone. Very prompt and professional and does wonderful work. Please support and shoutout for providing me exceptional services.
Ebony Jordan
Great service will used again and send family and friends
Charles C Jenkins
Mr. Thomas and crew did a wonderful job which included trees and stump removal. The crew was professional and the job was done in a safe manner, thanks again sir.
C. Sexton
Great service. Professional job.
Provider response
Thank you for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. We look forward to continuing to serve you.
WE-HAUL
This company was professional, fast and friendly with a great price. They did the job while I was away with no issues. I highly recommend and will use them again.
Shawn BB
Mr. Thomas provided us with a clear concise estimate, made recommendations. The team arrived on time, were able to provide next day service and did an excellent meticulous job. We will definitely call upon them in the future. Well done.
Provider response
Thanks so much for the review. We appreciate being able to serve our customers and are truly pleased when they feel their needs have been met! We look forward to working with you in the future!
Ernestine Clark
Great Service. Mr Thomas was on time, professional, my lawn looked fabulous. This was the first time that he serviced my lawn, but definitely not the last.
Kyle Horn
My yard was overgrown, but it only took the crew a few hours to get 3+ years of neglect under control and looking great!
Tiffany ELAMIN
South suburban maintenance inc. I was impressed by their commitment to going the extra mile. They have a strong commitment to customer satisfaction and success. Communication with them is always clear and transparent.
Shaina Sims
I couldn’t be happier with the service south suburban maintenance provided me. Affordable, friendly, and they did a wonderful job on my yard. If i could give 10 starts I would. Thanks for your service you have a forever customer!!!
Wanda Cegers
If I could give you an Excuse as to Why I gave the 1 Star , I would. It seems this is ALL Mr. Thomas had for me. I would initiate the contact bi-weekly to check if I would be " in rotation" to get my grass cut. Today, it was the truck was down. At 6:40 pm, you had No intentions of cutting my grass. My advise, choose someone, ANYONE else. Please, No response will be your best response. I have receipts.
Latoya Williams
Call yesterday he he said he would be here Sunday .And him and his crew showed up and showed out my lawn is great front and back !!!! Highly recommend
Melody Billups
This was my first time using South Suburban Maintenance and it was a great experience. Chauncey Thomas was extremely professional and communicative. He was thorough and pleasant to work with. I look forward to partnering with Mr. Thomas to get my yard looking healthy and well maintained. I'm new to the block so having a good impression on my neighbors is important to me. Thanks again!!!!!
YeaOk T
Great Work! Very Friendly!!!
Provider response
Thank you for allowing us to service you!!!!!!
Kayla Turner
Terrible! Spoke with him at 8am told me he could get the job done SAME DAY! Shows up at 6pm quoted me $250 for half the size of an average yard, my back yard doesn't even have grass...I still agreed to pay him because I have a BBQ tomorrow, then he made up another excuse saying " he could come back tomorrow" HOW! Am I going to gind someone to cut my grass at 6pm inconsiderate and very unprofessional...
Provider response
Here at SSM we strive to maintain a level of integrity in the work we do and we try our best to go above and beyond. We spoke on the phone about the work you needed completed. By the time I got there(which a time was never discussed because I was just throwing you in the rotation since you were a little near my other jobs for the day) it was about 6 pm as you said. When you answered the phone you gave the phone to a male and me and him discussed the price, which I said $250.00. He then wanted to negotiate the price which I was unwilling to do so at that time. After a brief conversation I said I would do it tomorrow for $25.00 less than original price. He then asked if I could do it for $200 and I said I couldn’t touch it for $200. During that time he was relaying the messages to you, you never agreed to the $250.00 price and you were in a disagreement to do the next day. We didn’t discuss first thing in the morning or anything. You didn’t say you had a barbecue and that I could come as early as anytime. It’s very unfortunate that I couldn’t meet your demands in a short time but I don’t think that should’ve reflected a 1 star. If there is anything that we can do please reach out as I’ve already reached out to you regarding this matter.
Hardy Davis
Called them at last minute and they came and did a great job. Looking forward to doing more business with this Outfit!!!!!!! The bushes look great guys!!!!
Trayvion Harris
Very good work they are quick affordable punctuation about time just all around good team
Y.Z. Botten
This company quoted me the price and scheduled service for yesterday. They never showed up and no communication either. Because we do not live at the property I even agreed to pay them full amount up front before they even start doing the job. Still no show. Do not trust this company. Period. Update: I have all the texts showing I replied his last text almost right-away. He asked whether I still need the service at 5:54pm yesterday. I replied almost immediately said "yes, please." I also re-send the property address and instruction for access. That's it. No reply from him until 15 minutes ago today saying his phone died. People, you figure this out.
Provider response
Sorry to hear this happened to you if you are from Matteson I tried reaching out to you and I my phone died so I didn’t see your response until late this evening. I can come now before it rains if you like.
Albert Joaquin
I contacted Mr Thomas by phone and we made plans for him to clean the snow off my driveway for an important event on the next day. He was supposed to contact me when he arrived. He told me I could rely on him because he wants to maintain good ratings. 90 minutes after he promised to be done with the job, I called him because I had not heard from him. He said “oh, I forgot”. I would not rely on this company if you need something important done. Very unreliable and unapologetic. They cost me a lot of money by not following thru with the work.
Provider response
Well sir, I’m very sorry that you experienced that. That is exactly what happened but please, don’t forget when I tried to apologize and ask you what I can do to make it up or did you still need me to come, you abruptly and rudely hung up on me. So you didn’t give me a chance to respond to the situation as you yourself were very rude!!!!!!!!!!
lonnie patterson
I called and spoke to the owner mr chancey he was nice over the phone and even shared with me he is looking for an assistant. I referred him instantly and asked he come do my yard...it took him a day to come with excuses of why he didnt show up after making arrangements and then he gave me a quote and said he will be back again never showed up...I called no answer then I text and received a message saying my number was blocked...very unprofessional and called my referrals and told them not to use him...no explanation as to why he blocked me and made false appointments I thought he was pretty qualified for the job no matter the cost but nahhhhhh....I wouldn't use his services
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