Provider profile

Orkin

4.7 stars from 1,384 customer reviews · 1903 Princeton Ave, Marion, IL 62959

  • 4.7 out of 5 stars
  • 1,384 customer reviews
  • Marion, Illinois
  • Open 7 days, Early hours, Evening hours
4.7
Rating
1,384
Reviews
Yes
Claimed
Yes
Website

About this provider in Marion

With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handlednasty bugs
Praised forpolitewas very nicewas very professional
Methodsmonthly serviceone time spray

Rating breakdown from customer reviews

4.7

1,384 reviews

5
1,199
4
102
3
19
2
21
1
43

Customer reviews for Orkin

JM

Jason Mann

9mo ago

I paid over $11k for some work in 2024 to get my house ready to sale. I informed the inspection team that there was a flooding issue caused by the access well(s) that Terminix had installed. I paid for services in advance and now being informed that was a total mistake. When you purchase services from Orkin in advance, the services are with the property and are non-transferable. I also found that instead of installing a sump pump to deal with the flooding, a moisture "Watchdog" monitor was insta

Provider response

We are concerned to hear about your experience with our services. Please contact us at (618) 988-0381 to discuss this matter further.

JK

J Kevin

1y ago

Moving to Southern Illinois gave me my first experience with Orkin. At my first house they mismanaged a mouse problem for two years, collecting money every month or so to put out new traps in the wrong place until we happened to get a different person, who identified the problem correctly and treated it quickly. Still an Orkin person but the quality of person sent to your house differs wildly. At both houses I have found them to be an interminable source of high-pressure sales, always trying t

Provider response

Hi J <br>we would like to apologize for your recent experience. We take pride in being the best we can be and really hope that every customer is treated like family. We want to make this right - call us at (618) 988-0381 and we can talk about making it up to you.<br>

AC

april caballero

1y ago

I do not recommend this Orkin company. We paid 1200 to have them come out and spray for a pest problem we had. When the bug man showed up, all he wanted to do was talk. He said they are required to to stay atleast an hour so he likes to chat for half an hour. Before he gets to work. He asked for the money to pay for the spray, i told him I already paid and wanted to show him my reciept but he wasn't interested in seeing it. So he called the first guy who came out to verify we paid. He was told

Provider response

Hello April,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (618) 988-0381 to determine how we can pr

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.