Merrill Landscape Services - pest control

Merrill Landscape Services

Verified
★★★★4.2(121 reviews)

510 S Staley Rd, Champaign, IL 61822

Open 5 days/week

About Merrill Landscape Services

Here at Merrill Landscape Services, we offer more than just lawn care. Our landscape professionals have over 35 years of combined experience, and will work alongside you to bring creativity and beauty to your home or business. We can keep your landscape the talk of your neighborhood with any of our services. Merrill Landscape Services provides you with patios, garden beds, mowing, lawn care, and much more. With the help of our professionals, we can show you many options if you are unsure of what services or designs you may want.

Pests handledgrubsweeds
Praised forfriendly
Methodsfertilizer burnaerate and overseed

Rating Breakdown

4.2

★★★★

121 reviews

5
94
4
2
3
3
2
4
1
18

Customer Reviews (29)

UM
Uptowngirl Marie1mo ago
★★★★★

He came out and gave us an estimate gave us a lot of knowledgeable information. Definitely a business I recommend.

JG
jose Guandique1mo ago
★★★★★

WP
Wesley Pate2mo ago
★★★★★

Merrill designed and has maintained our landscaping for the last six years. The friendly, high quality service brings us back year after year. Great job Merrill!

Response from Merrill Landscape Services

Thank you, Wesley, for the great review! We love hearing that our landscaping design and maintenance have met your expectations for the past six years. We look forward to seeing you again this season

L
Lucy5mo ago
★★★★★

Merrill has consistently kept our lawn neat and tidy in the summer, and out driveway and sidewalks clear in winter. They recently did some decorative landscaping, and it looks great. They listened to what I wanted, and didn't try to upsell us on more. Would definitely recommend!

Response from Merrill Landscape Services

Lucy, thank you so much for the kind words! We've loved being your go-to team for keeping your property tidy throughout the season. Our goal is always to bring our clients visions to life rather than pushing extra services, and so we are thrilled to hear that you're happy with the new landscaping. We appreciate your recommendation and look forward to working with you again soon!

BT
Bobby Taylor5mo ago
★★★★★

The work completed without any questions. I would and will have more work done by their crews.

Response from Merrill Landscape Services

Thank you Bobby for the positive review! We enjoy working with you and love to hear that you're happy with the services we provide for you!

BV
Bobbi Vance5mo ago
★★★★★

Jeff and his team were great. They layed river rock and pavers around the firepit, making a great hangout for teenage boys. I didn’t want to tackle the job myself. I wouldn’t nowhere to start, They did an amazing job in and out in 3days. I am very pleased. I would not hesitate in calling them again

Response from Merrill Landscape Services

Bobbi, it was an absolute pleasure working with you! We're so happy to hear that you love your fire pit area and hope it becomes a place where you and your family can relax and enjoy quality time together. Jeff and his team take a lot of pride in their work and we will be sure to share your feedback with them. We appreciate your trust in us and look forward to working with you again!

VR
Veronica Roberts6mo ago
★★★★★

Merrill mulched and seeded around my new shed. I love the look and they did it so quickly! I also use them for leaf cleanup and they always do a great job. Would definitely recommend.

Response from Merrill Landscape Services

Thanks so much for your feedback, Veronica! We are so glad to hear that you're happy with our services. We greatly appreciate your recommendation and look forward to helping you with your future landscape projects.

LC
Laura Carta6mo ago
★★★★★

We are extremely happy with the design and installation of our front garden. Jeff was a pleasure to work with, he responded quickly from the initial consultation to all questions throughout the process. He has a great eye for plant selection that works for the space. The ground team was professional, very friendly and knowledgeable. I highly recommend Merrill if you’re in the market for landscaping services. They are some of the best I have ever used for design and planting.

Response from Merrill Landscape Services

Laura, we loved helping you with your project and are so glad that you're happy with it! Designs and installations are always fun for us and it was a privilege to be able to make your front garden beautiful and welcoming! We will be sure to pass your compliments on to Jeff and his team. Thank you for sharing!

PL
Patrick Loughman7mo ago
★★★★★

Great experience working with the Merrill team! They were helpful and accommodating. We used their nice indoor space and outdoor facility for a special event September 2025.

Response from Merrill Landscape Services

Thank you Patrick for your positive review! We were honored to be apart of your event and host your crews. It means a lot to us to hear that you had a great experience.

LE
Lorenzo Esquivel7mo ago
★★★★★

It was super nice working with this crew, they were super hospitable and and very flexible 💯💯

DB
Diane Badger7mo ago
★★★★★

Merrill has a great mowing and snow removal plan. They also do yard work for me. I'm very happy with their service. They are very friendly and helpful.

Response from Merrill Landscape Services

Diane, it's been such a pleasure to serve you over the years. We truly value your trust in our team and are grateful for your support. It means so much to hear that you continue to have great experiences with us. Thank you for the great feedback.

RB
ron banks7mo ago
★★★★★

Merrill planted 11 trees and assorted plants in our backyard over three days, workers were very cordial despite the heat and the landscaping is looking very good. They also planted a maple tree in the front yard and did some shrub pruning. Jeff coordinates the work effectively and is quick to respond to texts. Very good landscaping service will continue to use them moving forward!

Response from Merrill Landscape Services

Ron, thank you so much for your thoughtful review! We loved working on your project and are so glad that you're happy with how it turned out. Our crew will be happy to know that their hard work and professionalism stood out, especially on those hot days. We look forward to working with you again!

KO
Katherine Odle8mo ago
★★★★★

The men who come to 1212e windwood ln are great!! They come every Tuesday & are professional & polite. I will recommend Merrill to friends & neighbors!

Response from Merrill Landscape Services

Thank you Katherine for the positive review! We're glad to hear that our team is providing you with professional and polite service each time we visit. We truly appreciate your recommendation!

MC
mark castor9mo ago
★★★★★

I would highly recommend Merrill landscaping - Jeff and his crew did a great job on pavers around my deck , and grading around my foundation and adding new flower beds !!

T
t_12349mo ago
★★★★★

Merrill Landscaping has been awesome! Marcus is knowledgeable, trustworthy and reliable. Highly recommend!

Response from Merrill Landscape Services

Thank you so much for the positive review! We care so much for our clients and appreciate you taking the time to leave us great feedback.

JN
Jordan Nagle9mo ago
★★★★★

The total process with Jeff was very simple and easy. Very friendly and knew his stuff. He explained all my options and had a great plan. The price was right and the crew were done within a couple days. They did a great job and cleaned everything up. I would totally recommend them to anyone. I will be calling back soon to take care of my backyard. Thanks again Jeff.

EM
Eric Musgrave10mo ago
★★★★★

Merrill landscape services did an amazing job on my property! They completely redid three rock beds, a mulch bed, took out a bunch of weeds and bushes for a very reasonable price. The landscaping manager, Jeff, even came out after the work was done to make sure that everything was done to my liking and specifications that we agreed upon! I will definitely be hiring them again the next time I have any sort of landscaping needs!

PW
p wood10mo ago
★★★★★

Merrill landscaping cleaned my yard after not having shrubs trimmed in over eight years. There job was fabulous and they did it in a timely manner. I am very happy.

Response from Merrill Landscape Services

Thank you for the feedback! We are always up for a challenge and are happy we were able to help you get your shrubs cleaned up and looking their best!

GS
Garry Smith10mo ago
★★★★★

The two man crew trimmed about twenty bushes at my house today. They were outstanding!!!!! The bushes were trimmed very neatly and all trimming waste was collected and hauled away. I recommend their service and I will use again! Thanks! Smitty

Response from Merrill Landscape Services

Thank you so much, Smitty! We are super pleased to hear that you're happy with the trimming work. Our crews take a lot of pride in their work and it means the world to us to hear such positive feedback! We appreciate your recommendation and look forward to helping you again!

JR
Janet Reynolds10mo ago
☆☆☆☆

Couldn’t get a time of day that they would be arriving for the first time. Showed up when we were gone. Never got directions from us. Thought they were only coming one month to weed. The next month I had no idea at all that they were coming. Had not discussed any further work…and they showed up when we were out of town and trimmed one of our trees. We did NOT want this done! At no point did any worker ever meet with us to discuss what we wanted done in our yard. Will not have them back.

Response from Merrill Landscape Services

Hi Janet,<br>Thank you for your feedback. We’re very sorry that our landscape maintenance service didn’t meet your expectations. We completely understand how not having a specific arrival timeframe or meeting in advance to discuss the scope of work could be frustrating.<br><br>For all of our services, we don’t typically provide exact time windows for crew arrivals. Our teams work outdoors throughout the day, and factors such as weather, traffic, and varying customer requests upon arrival for our services can affect the time of arrivals for clients throughout the day. <br><br>Similarly, our monthly landscape maintenance program generally includes routine tasks like hand-pulling weeds, spot spraying, deadheading plants, and trimming trees and shrubs, so we don’t normally schedule separate meetings for this service. That said, we’re always happy to note any specific requests — for example, “please do not trim the Magnolia tree in the backyard” to ensure your preferences are clearly communicated to the crew. Clients will receive an email with their date of service, and our crews will check in with the clients when they arrive at their home to see if there is anything we can pay special attention to during our visit. <br><br>Outside of the standard landscape maintenance service that we provide, we do also offer fixed estimates for clients with specific landscape projects. These estimates do require a meeting with a technician, of which we are always happy to schedule if you're looking for a more detailed service.<br><br>It sounds like there may have been some miscommunication when setting up your service, and we sincerely apologize for that. We’d love the opportunity to make this right if you’re open to it. Please reach out to me at marcusm@merrillservices.com to discuss how to best address your concerns.<br><br>Thank you again for your feedback — it truly helps us improve our communication and service.

JS
Jordan Svymbersky3y ago
☆☆☆☆

The landscaping that was done was not terribly done however they did nothing about the damage they did to my back deck. Then today someone came to my house did nothing but was charged for a full mow even though the company admitted they didn't mow. They say the price is included in everything. When I asked if they still charged full price they said there was no one to talk to about it that would help me. Just really over priced for shoddy/lack of work. Do not recommend at all.

JM
JoseF Magalhaes4y ago
☆☆☆☆

I received an email saying that due to heavy snow storm (which subsided Thursday afternoon when some of my neighbors were serviced by other companies) we could only expect to be serviced Thursday or Friday. Late Friday afternoon I sent a reply simply stating “I’m really questioning if you have the capability to respond to your customer needs.” As a result I got a reply saying that since I was not satisfied my service was cancelled. Note that I had used Merrill for my irrigation service before and the company that they outsourced the service to did a good job. I called to understand why the cancelled and the person that answered said it was because my email was rude. It was obvious that they were trying to do was to get rid of their backlog by canceling customers that complained. It is how people respond to stressful situations that we really understand how good, or in this case how poor, their services are.

MA
Mehmet Ahsen4y ago
☆☆☆☆

I hired this company for taking care of my yard while i was on a long vacation and specifically told them this. When I returned back I see my backyard with half of the grass dead. To me and to another company i called this is a fertilizer burn which the company did on July 13 although when I setup the service I told them that I was away and do not need summer fertilization. Anyway, I called them and they sent a technician to claim we have grubs on the backyard! I called again and the owner then came and this time they told it is drought! What type of drought is that it did not anything on any of my neighbours lawns who never water their lawns but killed mine. Anyway, I suggest not to trust this company as they do not take responsibility on their as you can see from my story above!

KB
K B4y ago
☆☆☆☆

I called them initially to get control of the over the weeds which is what i told them. They came out and mowed That was it. The next week they came out and i told them face to face "i need the weeds gone!" Ok thatll be "extra service" ok fine...week later never got done. Caught them AGAIN working in the yard (just mowers and trimmers;weed wackers) told the AGAIN still no avail. Mind you they have 3 guys on the property.... I WILL NEVER AGAIN USE THEIR SERVICES!!

Response from Merrill Landscape Services

Misses Melanin:<br>Hi there! I am so sorry you had a negative experience with us, but without a client name, I am unable to look into what happened. Unfortunately, much like everyone else this past year, we have had a labor shortage while simultaneously experiencing an influx of requests, so we do our best with the resources we have. I apologize that you slipped through the cracks, but we would love a chance to correct our mistake. Please feel free to reach out to the office at 217-298-2255 to discuss this with us!

JR
Juanita Rosemier4y ago
☆☆☆☆

Workers are very rude and disrespectful of people's property.

Response from Merrill Landscape Services

Hi Juanita! I apologize that you found our technicians disrespectful. Would you mind reaching out to us in the office at 217-298-2255 so we can discuss what the issue was? It doesn't look like you've been a client, so I'm not aware of what happened and I don't remember receiving any calls saying that our technicians were disrespectful. We always take quick action to correct wrongful behavior and would love to know more about the situation.

JB
Justin Brown5y ago
☆☆☆☆

We hired them to aerate and overseed. We had no idea when they were coming, and when they did, they apparently couldn't get to the back yard because of a parked car. My wife was in a work meeting and asked if she could have 15 minutes to move it. They agreed and then left before that. They never showed back up but sent a bill for the full amount. I called and was told they would get someone out there immediately to do the rest. They never came. We then received a late notice on the bill. When I complained, I was given a roughly 11% discount (and our backyard is bigger than the front), then they upped it to a little over 20%. So much for agreements, I guess. And incidentally, the backyard is what I wanted done, so I threw a hundred bucks away on nothing. This is also after we hired them last year to mulch and preen our front flower beds, and they instead preened my entire yard (when I was trying to grow grass).

MM
Mark McCleary5y ago
☆☆☆☆

I hired Merrill to redesign and replace the previous landscaping in front of my home, and they failed to meet my expectations for the job. I told the designer (John) who came out that I wanted a fabric weed barrier installed to prevent the extremely overgrown previous plants from coming back, and he agreed. However, later on he removed that from the job without telling me. Even worse, they did not even remove the previous plants, only trimmed them down and covered them with mulch, so within a week they were already coming back up! After numerous calls and emails to Merrill, a different person (Eric) finally came out, and he agreed with me that the job wasn't done properly and looked terrible, but all he did to "correct" the problem was spray some roundup on the weeds. I have since spent many hours trying to dig up the old plants, to actually finish the job I paid Merrill to do. I also wanted to have someone come out and give me some advice and estimates for replanting my lawn, but when I called Merrill they told me "We don't send people out for that" and sent a generic quote for their aeration service instead. Overall, in addition to doing a shoddy job, they've been very impersonal and dismissive to work with. Also, there are some five-star reviews here that are from employees of the company.

BS
Brian Sebens5y ago
☆☆☆☆

Late, didn't do what we told them twice, billed before the work was done, doubled the estimate we received when we got the bill.

SE
Sean Eldridge7y ago
☆☆☆☆

Charged triple the quoting price for a one time service

Contact Information

Phone

+1217-297-3137

Address

510 S Staley Rd, Champaign, IL 61822

Website

www.merrillservices.com

Hours

Mon8:00–17:00
Tue8:00–17:00
Wed8:00–17:00
Thu8:00–17:00
Fri8:00–15:00
SatClosed
SunClosed

Services

online estimatesonsite services

Frequently Mentioned

job 23team 16backyard 14mulch 12mowing 10project 9snow removal 8questions 6
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