The PEST Group

My neighbors had their house tented recently by this company, I was very amazed🤩 at how fast and efficient they worked as a team. the house itself was at least 200 cubic sq ft and the 4 workers who was on the job site finished in less than 2-3 hours😱😱 AMAZING WORK!!👏🏽👏🏽👏🏽👏🏽

I live on Kauai and coordinated Termite Tent Fumigation through Kauai Terminix. They use The PEST Group Pearl City monthly to help their Kauai clients tent fumigate against termites. On 06/19/23, Josh, Scott, Tana and Maka made it to my home to set up tent fumigation. These four men showed me plenty aloha and also showed actions in how hard they were working. Josh kept me on the same page with him pertaining to the contract and preparations, while the other men worked hard and diligently in offloading the truck and getting material on my roof. On 06/20/23, by 7p, Josh contacted me and let me know that it was safe to go back home. When I got back home, it was left how I remember leaving the home for The Pest Group. My keys were where Josh said they'd be, and it was really easy and smooth to get back into my home living. We have not seen any new termite droppings since tenting, and we also haven't been seeing much pests either. Thank you to The PEST Group Pearl City, Josh, Scott, Tana, and Maka! I appreciate all of your folks hard work and all of your folks aloha!

They were so fast! So efficient and effective. They were also very friendly and professional. I appreciated the vast amount of information they provided to me after treatment. House was left in tip top condition. Thank you all so much!

Simply not courteous or professional - they couldn't figure out how to get in the house even though we gave very obvious, easy directions. They knocked over things around the property and don't bother to pick them up, and broke other things. There was no apology, no note, they just didn't care in the slightest. They used our personal ladder and didn't put it back where they got it. We didn't realize the tent would cover a certain area where we had a couple small potted plants, could have very easily been moved a couple feet over, but they just tented over them and let them die. To soon to say if the termites are gone, but many other critters and bugs definitely survived, so I'm a bit skeptical. For $4,000, I expected much better than this. Edit: a couple months later...they told us to call them in their response to this comment...we did and were told a tech would be following up. They never did. We still have termites, and none of the above things were addressed or resolved.

They seemed nice the first day. They told us they would be back at 1:00pm (24 hrs from when they set up). But they came at 8:30 am our gate was locked of course because they were supposed to be there at 1pm. So next to my gate they made a large hole in the plants to go through and get the equipment. Very unprofessional! They also left there signs and other stuff.

It was a terrible experience. Tent was left on the house for two days. All the plants around the house were killed and some 6-10 feet away were damaged. The sticky film on the windows and other surfaces was almost impossible to remove.

Carrying the rolled tent up the ladder to the rooftop. Wow 😮 I feel bad pain for there body. It’s so heavy that the ladder bent/cracks my edge of my roof. Need to know where to place the ladder so won’t happen to others

I have a brand new aluminum roof and heard horror stories about exterminators damaging roofs, but they were careful and did not damage my roof

The guys were awesome! Polite and friendly! Walked me through the steps of what was going to happen. Double checked what I had done (bagging food, leaving drawers open...called me the next day when it was safe to go back in...thank you