Provider profile

Simply Green Lawn Care

4.7 stars from 316 customer reviews · 1323 Turner Rd SW, Lilburn, GA 30047

  • 4.7 out of 5 stars
  • 316 customer reviews
  • Lilburn, Georgia
  • Open 5 days/week
4.7
Rating
316
Reviews
Yes
Claimed
Yes
Website

About this provider in Lilburn

Simply Green Lawn Care helps homeowners throughout Metro Atlanta enjoy healthier, better-looking lawns. As a locally owned and operated company, we’re easy to reach, quick to respond, and focused on doing the job right. Our team provides lawn treatments, mosquito control, pest management, and plant care designed…

Pests handledweedsmosquitoes

Rating breakdown from customer reviews

4.7

316 reviews

5
263
4
37
3
3
2
1
1
12

Customer reviews for Simply Green Lawn Care

CW

Charles W Simmons

4mo ago

Keiev did a great job today. He notified us ahead of time that he was coming and performed the service quickly. He treated own lawn for several weeds.

SS

Simone Simmons

4mo ago

Today Luis came out and did my mosquito treatment for simply green. He was very thorough and I know if he continues to service my home I will not have any problems with mosquitos this summer.

MY

Martin Yedvarb

4mo ago

Our service guy Maika did a very thorough impressive job covering all of our lawn. I am looking forward to a green plush lawn free of weeds.

KP

Kathy Parker

4mo ago

Simply Green delivers the best customer service. Always notifies you when their next visit will happen & the associates listen and act, if you have a concern.

Provider response

Thanks for the awesome review, Kathy! We love our customers!

CC

Chris Claxton

4mo ago

Maika is always very professional and goes the extra mile whenever we need anything.

EF

Elizabeth Fuller

4mo ago

Showed up early, helpful and made sure to cover all the areas of the yard. Thank you!

JT

Judy Thomas

4mo ago

Daniel McCain from Simply Green serviced our yard today and did a great job. We have noticed our yard has improved since beginning our service with Simply Green. Nice to have a service technician that is friendly and responsive.

AM

Angie Montoya

4mo ago

Great service he did a very great job making sure all areas were treated it’s hard to find companies that do good work!!

FA

Fernando Arias

4mo ago

Keiev Cannady was very helpful explaining when and how much I need to water my lawn.

KL

Kesha Lockhart

5mo ago

Today was supposed to be my first day of service. I put my AMEX on file with them a few days ago. I was advised that a service professional would come today between 1 & 4. I received a text today stating that he was in route and he never arrived. It is now almost 8pm and their office is closed. This is very unprofessional and I’m thinking I should go with a different company.

Provider response

Good afternoon, Kesha. <br>We sincerely apologize for the failure to contact you on Friday when we were unable to provide service. We agree that there was failure on our side to communicate and we will be using this as a training opportunity for our team to improve our customer service. <br>Thank you for taking the time to speak with us today and allowing your service manager to treat today. We appreciate your patience and giving us the opportunity to prove we can provide better service as we continue partner with you this season!

A

Allisa

5mo ago

Thank you Mr. Frank Watson for servicing our lawn. You showed up promptly and worked hard! We appreciate you!

JD

Jeanna Deimler

5mo ago

Zaire is always ready to answer questions and respond to any issue with our yard. He is attentive and does a wonderful job

NR

Nicholas Reid

5mo ago

Luis was great as always!

AT

Andy Tullos

5mo ago

Simply Green is great!! Their service managers are well trained and a wealth of knowledge. Their customer service and attention to detail is outstanding.

Provider response

Thank you for the great review and perfect rating, Mr. Tullos!

JJ

Joe Jones

5mo ago

Great service, Maika! Thank you, Joe J

RS

Robert Swayzer

1y ago

I’ve had them for two years and continue to get notifications from my HOA that I have inadequate weed control. Finally had to cancel.

Provider response

Mr. Swayzer, it saddens us to lose you as a customer. We could have done a better job in communicating with you regarding expectations when treating weeds in new sod along with the importance that regular weekly mowing has in controlling these weeds. We would value the opportunity to provide a free service call to address these weeds in your lawn and retain you as a customer. Now that your new sod is established, we are able to apply pre-emergent weed control to gain better results moving forward.

RP

Robert Patrick

2y ago

This company missed my April application so I called the inside sales person, Michael on 4-30-24 at 10:24. I made him aware of this and told him this was strike one of them not providing good service. Michael said he would check into this and call me back that evening. I never received a call back. On Tuesday I received a text indicating the Liquid Aeration will be done on 5-1-24. I have been waiting on this application since April. The technician came out and treated my yard. I watched him treat every area on my yard. This was early in the morning when the dew was still on the grass. While Kyler Karlen, technician was treating my yard, I notice he was missing spots. This application is more expensive than my normal treatment and it was important to remove dollar spots in my yard. In addition the tech the applied a treatment in March missed some spots to kill the weeds. That's why I wanted to watch this application. When I pointed the missing spots to the tech, he said he doesn't spray close to the driveway. I showed him other areas that was not close to my driveway. He said he's been doing this for years. I told him I didn't care about how long he's been doing this. I told him to leave and he would be coming back to treat my yard. Later I received a call from the manager and he said I yelled at his tech and since I wasn't satisfied with their service they would terminate my service with them. I explained to him that I didn't yell at his tech and my wife was right there and could verify that. He said I did yell at the tech because I was yelling at him. I told him yes I was yelling at him because I was upset with the recent service, but I didn't yell at his tech. I expained to the inside sales person, Michael when he initially set up my service that provide good service was the most important thing I'm expecting. Micahel committed to provide good service. The last two months have been less than acceptable service. I would NOT recommend this company.

Provider response

Mr. Patrick, We wish you the best. In response to your review:<br><br>-You did not 'miss' your April application or any application for that matter. Treatments are not every month but rather every 5-7 weeks. We provided a treatment to your lawn on March 20th with your next treatment due between May 1st-8th.<br>-On April 8th, we provided a free service call to address your concerns with weeds in the lawn.<br>-We schedule Liquid Aeration in accordance with soil temperatures to ensure our customers receive maximum results. It was communicated to you on April 22nd at 9:26 a.m., that this year, we would begin scheduling Liquid Aeration in the beginning of May.<br>-When applying Liquid Aeration, we leave a buffer around all hard surfaces & fences to avoid any staining.<br><br>We have listened to the phone call you had on May 1st with our Operations Manager, and we commended him on how he maintained his composure while speaking with you. By far, you had the most aggressive, irate attitude that we have experienced in the 20 years we've been in business. Life is too short to work with mean people and that is why we terminated your account and suggested you find another provider.

MS

Malouse S

4y ago

I called to get lawn mowing services and the lady that answers the phone tells me they don't do that they just do weeding and fertilization eventough on google it clearee says they do.. So I say ok, how does the weeding work? she tells me oh there is a 8 wk and 12 wks plan..I said ok can I detail information? she ask ok what side of town you stay in, I say Jonesboro, she say oh we don't service that area..well why does your listing say you do?? I guess you choose what clients you want to do service for and who you don't?? Thanks for letting me know at the beginning so I don't give my money to people like you.

MJ

mary jones

4y ago

I filled out form online for an estimate. Never heard from them after a week. I called Spoke to Michelle was told they do that over the phone. I replied there’s things going on with the yard that has to be pointed out. She transferred me to Mary who basically said since they do not come out to the property before signing up this was not the company to hire. Thanks for nothing! Why not just post that on the website. Estimates Only over the phone and stop wasting peoples time!!

Provider response

Mrs. Jones, it is upsetting to receive this poor review as we believe it is not only unwarranted but also completely untruthful. You filled out an online form Thursday, April 28 at 12:23pm. That same afternoon, we contacted you via phone and when you did not answer we sent you an email with information about our service along with pricing tailored to your lawn. When you called our office today, you did mention that there were things going on with the yard that need to be pointed out in person and when asked to describe your concerns, you simply refused. While the majority of our estimates are completed over the phone utilizing accurate satellite imagery, we also understand there are times when it is necessary to visit a lawn in person before providing an estimate for our services. Mary repeatedly attempted to understand what your concerns were in order to determine if our service would be a good fit based on your expectations. We view our service as a partnership and by refusing to have a very basic conversation with our office regarding your concerns and being downright rude to both Michelle and Mary, we determined you were not a customer we would want to work with.

AR

Amy Rothenberg

5y ago

Contacted Simply Green on a recommendation. Spoke to someone regarding an estimate for small pasture maintenance. I was given an estimate, over the phone, and was told I’d be emailed an itemized one. I was okay with the estimate though I wanted to have a specific understanding of what to expect and a document that I could review with my husband. Didn’t even have plans to contact any other company. After a week passed, without any communication, I called and left a message during business hours. Never heard back. Disappointing. Would’ve like to have been able to support this small business.

GP

guy pressler

6y ago

Beware!! My experience with Simply Green is not worth the amount. I've spent a lot of time and money working with this company to have a decent yard and the only they I received in return is a bad looking yard, excuses why weeds and issues with the grass, spent more money with them to kill more weeds that is not part of the monthly program and went round-and-round for years and no result. NOT WORTH THE MONEY! I had a disputed amount with Simply Green for something that I did not need because the ground had no grass and they continued to come out dropping what, I don't know. Then they had the audacity to send that amount to collections. I resolved the balance but VERY DISAPPOINTED on how they handle their customers.

RP

Radhika Panchal Singh

7y ago

They're normally great but I've paid for a whole year and It's May 2019 and the last time they came out was February 2019 and I can't seem to get a straight answer as to when they will come back out to treat my lawn. Last week, I was told May 2nd, when I called today it's suddenly May 7th. So I've paid for a whole year but they will only come out every 3 months? I'm certain that's not the case because they said it would be every 6-7 weeks. Seems like maybe too many customers now and they don't really care? Or maybe I just shouldn't have pre-paid for the year because now I'm not a priority.

Provider response

Hey, Radhika. We sincerely apologize for the delay in service. We want to assure you that you are important to us. We have reached out with no luck getting in contact, if you could e-mail us at dsmith@simplygreenlawncare.com, we will get in contact to discuss service dates going forward. Again, we apologize and look forward to speaking with you.

E

Emjay

8y ago

They won't come to your place to assess or quote your lawn. The guy pulled up a google earth photo of the lawn and tried to quote based off that. Since he couldn't determine if weed control would benefit my lawn and wouldn't come out he wouldn't supply a quote or service. What kind of business model is that?? You can come out to service the lawn but not to quote it or suggest a service plan?

Provider response

Hi, Matt. We do provide the majority of our quotes by using an online measuring program. For some customers we are unable to properly quote over the phone due to the visibility of a lot of trees or weeds. In that case, we would provide a lawn analysis upon our first visit to determine if you would benefit from our services. We apologize if we weren't clear on the phone and we would like to speak with you again to clearify this situation.

LG

Lance Grisham

10y ago

Do not, whatever you do, call these guys for a free estimate! They will only give the estimate over the phone. They will not come out and actually look at your lawn to see what is needed. Lazy Rude Clueless

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