About this provider in Dunwoody
We’re a different type of pest control company. Our mission is to employ veterans, offer the latest in pest control technology, and provide 24/7 service for homeowners and businesses that need us the most. We supply bed bug control, including heat treatments and cryonite, as well as monthly and quar
Rating breakdown from customer reviews
4.9
566 reviews
Customer reviews for Nextgen Pest Solutions
Brendan Oosse
We had NextGen Pest Solutions come out to our house in July 2023 to take care of a squirrel/rat problem in our attic. They were able to provide a quote over the phone and come out quickly to begin work. While this speed seemed like a good thing at the time, I now realize that, without an in-person inspection/quote, they were unable to identify/treat the whole problem. Animal activity decreased for about a year and picked back up after the 1-year warranty expired. Now, 18 months later, I had ano
Provider response
Brendan, thank you for taking the time to share your experience, and we’re sorry to hear that the results of your wildlife exclusion service did not meet your expectations. We always strive to provide fast, effective solutions, and we regret that you feel our process fell short in this instance.<br>
Breya
Update: Since I posted the last review I needed services again so I called to setup another appointment. Well the tech never showed up stated he was running behind-very understandable so I asked him if I needed to reschedule and he stated he didn’t do the scheduling ok fine so I asked if I could just keep the appointment then, that’s when I never received a response and he never showed. So I called the following day to get another appointment for this week. I was told I would be priority and the
Provider response
Breya, thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is quality work and a great customer service and we are glad that we met that mark! We are always here if you ever need us again!
Tim Ray
I haven't used their services. However, after calling all of the competitors in the area, it's good for people to be aware that this company at this point in time,seems to have the highest prices. They might be able to justify that because everyone needs pest control in the south. Or perhaps this company in particular has an edge, although that doesn't seem apparent. But their marketing is good, so that's possibly their edge; better marketing = higher rates...?
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