Provider profile

Venice Pest Control Inc

4.7 stars from 276 customer reviews · 114 Corporation Way, Venice, FL 34285

  • 4.7 out of 5 stars
  • 276 customer reviews
  • Venice, Florida
  • Open 5 days/week
4.7
Rating
276
Reviews
Yes
Claimed
Yes
Website

About this provider in Venice

Venice Pest Control is a family-owned and operated business in Venice, Florida, operated by a second & third generation of Lacher family members. We offer a variety of home services, ranging from pest control treatments to lawn & ornamental care programs, taking pride in the fact that we've built our reputation for 49…

Pests handledantsrodents
Praised forprofessionalfriendly

Rating breakdown from customer reviews

4.7

276 reviews

5
253
4
2
3
1
2
1
1
19

Customer reviews for Venice Pest Control Inc

MM

Mark Miller

4mo ago

I want to write a review for work they DID NOT do. We used Venice Pest Control a couple of years ago in another home in our neighborhood. It was more preventative for possible palm rats in the attic. Fast forward...A couple of the neighbors in our new home had issues and Keith was a few doors down so I asked him to take a look. He went up on the roof and told us that the home was properly sealed up and there were no issues. We were at their mercy and we would have paid for remediation without question if he said it was needed. We appreciate him being honest and not trying to get the easy sale.

DB

Dorothy Behm

5mo ago

Excellent company! I have tried many and Venice Pest Control is the best.

SS

Steve Sellner

5mo ago

We can't begin to say how happy we are with VPC. We have three properties treated and they are all big free. The services offered are extensive and the employees are all happy to assist with any pest problems we have. I find it hard to believe any other service could handle pest problems any better.

CS

Cheri Skelton

5mo ago

We had a great experience with this pest control company. Steve, the owner, is extremely kind, professional, and very knowledgeable. He answered all of our questions thoroughly and made sure we understood the treatment plan. You can tell he truly cares about his customers. 10/10 service — I would absolutely recommend!

GW

Gary Watrobski

6mo ago

Doug the Bug Guy was great! On time (actually early), professional and personable. Quickly identified and treated the ant problem. Provided good advice for preventative care. Would highly recommend both Venice Pest Control and Doug’s work!

JF

Joanne Fava

6mo ago

Hands down the best in our area. Family owned, honest, friendly and very professional. Steve worked patiently with me to come up with a great service plan for my home. I highly recommend them for any Pest control services.

A

A

6mo ago

We use their services for both our home and lawn —Corey & Bryan are both friendly and accomplish the job in a timely manner. They show up as expected, no issues with them thus far. We are happy to continue with their services. Thank you!!

CG

Chelsea Grzechowiak

7mo ago

Venice Pest Control is the best. I trust them to keep the pests away. They are always polite and on time. They are also very reasonable with their cost. Crosby is our tech and he is such a great guy. He always does a good job and writes detailed reports after.

Provider response

We appreciate you taking time to leave us such great feedback!<br>Thank you for choosing us for your Pest Control needs

ST

Sharon Trompisz

7mo ago

We just had our regular service with Crosby of Venice Pest Control. We continue to be very pleased with our regular quarterly service and with Crosby our technician.

Provider response

Thank you for your review and your business!

LF

Lynne Frohmiller

7mo ago

Very pleased with the job that Bryan Jackson does - he goes above and beyond!

MG

MEGAN GEORGE

7mo ago

Venice Pest Control has done work for me for many years and it's always a 5 star experience. From the office staff to the techs in the field they are always going above and beyond and truly a pleasure to work with.

DC

David C

7mo ago

Brian and Wayne to a great job keeping my home free of Pests. They do routine treatments and come promptly if there are any concerns.

WP

William Posch

7mo ago

I’ve been using Venice Pest for many years about 15 - so that would tell you something - my tech right now Mike B is very Professional and in my book Topshelf -

LC

Linda Coulter

8mo ago

We have used Venice Pest for over 20 years, great service always willing to discuss any issue. We recently started using there Sprinkler service, we are very happy with them.

LC

Linda Cross

8mo ago

Awesome company to work with! Great employees!

BK

Beth Kreshak

8mo ago

Cory is very knowledgeable and prompt when we call with a problem. Would highly recommend him and Venice Pest Control.

CM

Carolyn Morris

8mo ago

Venice Pest Control has been our pest service for over 25 years. We have had a number of techs, but David is one of the best. He always arrives on time and explains everything he plans to do. I would recommend VPC for all your pest services.

PB

PAul Blessington

8mo ago

Venice pest control has given nothing but excellent service to us for many years. 5 stars to technician Dillan!!

AB

Arlene Beauregard

8mo ago

Kory has serviced my home and is very thoughtful. He always calls the day before to give me a heads up that he's coming. When he gets to my home he checks with me to see if I have any problems or questions. Since I've been using Venice pest control I hardly ever have bugs in my home. If I do see something they come right out and address the problem. Everyone I've dealt with has been very good . Thank you

JM

Joe MDO

1y ago

They have a page on their website claiming red rump tarantulas "slowly began taking over South Florida." This is beyond ridiculous/sensationalist and I'm not sure how you'd trust a company that posts something so bogus... I guess they are just trying to scare people into spending money on poison. Educate yourself by searching "University of Florida" and read the section on distribution to see they have not spread.

PF

Pat Ford

1y ago

The tech I had was superb! I had rodents which he got rid of. He said to call if I see anymore. I just did and I kept thinking I smelled something all along❗️Keith was interested in doing a good job AND making the customer happy. I called to ask them to return. The man who answered the phone refused and was rude and yelling. He said “We don’t cater to people, we are only in business to make money”. Guess I thought you catered to your customers TO make money❗️. Will not use them again or recommend.

Provider response

Thank you for your feedback. We’re truly sorry to hear about your recent experience and would like to clarify a few important details.<br><br> First, we’re very pleased to hear that you were happy with the technician who serviced your home and that he was able to help with the initial rodent issue. At that time we wanted to assist you while also informing you of what you should expect as a long term solution for the issue. Our team always strives to provide thorough and effective service, and your satisfaction with his initial efforts is greatly appreciated.<br> However, we would like to respectfully correct some of the statements made in your review. At no point did any member of our team make the comment, “We don’t cater to people, we are only in business to make money.” That does not reflect the values of our company, nor how we treat our customers. We take great pride in being professional, courteous, and solutions-focused in all interactions.<br> Regarding your request for additional service, we did not refuse out of disregard, but rather because we are committed to doing things the right way. The issue you reported required a specific follow-up solution, which we explained would involve additional steps and cost. Unfortunately, we were informed that you were not in a position to proceed with those recommended measures. As much as we want to help, continuing service without addressing the root cause would not only be ineffective, but also go against our core values of integrity and transparency. We do not believe in taking payment for incomplete or temporary fixes, nor in offering free service that does not truly resolve the problem. It's possible other companies may be ok with taking your money for constant temporary fixes, but we are not.<br> We absolutely care about our customers, which is precisely why we aim to provide services that are thorough and lasting. <br> If circumstances change and you'd like to revisit our proposed solution which provides you with an extensive warranty, we would be happy to help.

LG

Leslie G

1y ago

I inherited Venice Pest Control from the previous home owners, they seemed ok but we always seemed to have more than random palmetto bugs well after the quarterly treatment, I thought that was just the way it was in these parts. I finally figured I should try someone else and see what happens— another company came and did a more thorough job and we no longer have random “visitors” scurrying across the living room at odd times. Also, I once had to have a conversation with someone from the office, she wasn’t very nice, I avoided any further interactions.

JS

Jaclyn Saunders

3y ago

Used this company for almost a year didn’t take care of my ant and occasional palmetto bug issue when I called to have them come out in between they never showed and I called to cancel and they continued to call me to try and set up appointments to charge me for another year for I told them I was dissatisfied with their service and they were nasty about it and proceeded to write a bad review on my boyfriends business as revenge. Very unprofessional and rude.

S

Savannah

4y ago

Used this company two years ago for a rodent issue. Was sent a renewal and declined. 2 months later had an issue, tried to call them and received no answer so I used another company. Now, a year later I get a call for another renewal, decline and am told I owe $120.00 for a 20 min “visual inspection” from A YEAR AGO that I was never called about or approved. Mind you, I have never received a bill for this either. When I called they would not tell me who approved this or what the technician did. If there is proof that it was approved I wouldn’t have a problem, but she sounded like a broken record saying “somebody had to approve it” I spoke to Regina who had horrible customer service and was nasty from the start of the conversation. When I asked to speak to a manager I was told that was as far as I was going to get and she didn’t know what I expected to get out of talking to someone else. If I was the owner I would be mortified with the customer service I received. Horrible business practice. I would NEVER recommend this company. Stay away!!!

JH

Jake Hoskins

4y ago

Update: Someone associated from this company has tracked down and left a reviewed with my company without even using my service. Due to the review I had left them here. This is terrible business practice and I am appauled someone would do this. Original.... Hired this company. Paid for the year, they came out once (when I gave them a check). Never again. I called them about 8 weeks after the initial starting date as we now had a bad problem with ants. They wouldnt show up. They told us multiple times they would show up and did not. Terrible company. I ended up doing the job myself.

T

Tom

4y ago

I recently returned to Venice and moved into my rental, and I saw that some of the bushes and most of the lawn were in bad shape. It took the tech three weeks to show up and he stated I had a fungus on those bushes and he stated it is very difficult to keep the weeds out of my yard. He stated he would be back that week to do January service, He never came back. After numerous calls to Regina in February, the office manager, and still not receiving any treatments, (Note, I had been with this company for over 5 years and in the past Steve the owner would make sure you received good service) I canceled my contracts for both lawn and pest service for it is obvious they no longer care.

MF

Mercedes Frace

5y ago

in the many many YEARS i have used this pest business it has significantly gone down hill. These folks serviced my home for years and Steve used to take care of my home and i trusted him and there was never an issue. However, after an issue i had with my mail not getting forwarded while i was caring for a dying parent out of state, and missed one (1) payment, i'm getting the most punitive treatment and nastiest attitude from REGINA - apparently she is running the show over there now (more like she is running the business into the ground as she turns away and turns off customers). The receptionist is incredibly curt and likely the worst CUSTOMER SERVICE REPRESENTATIVE they could find but that makes total sense if the manager is training her... I have worked and managed an HVACR company for years and have never spoken to or treated our customers with such disrespect and total unkindness. These folks are not empathic or willing to find inroads to bridging a customer-business relationship -- they are all about being blatantly rude AF and simply very unprofessional ways to communicate with a long-time customer (i'm talking almost 2 decade here)! I have always paid my bills, paid up front when required (flea treatment), and made every effort to correct issues (that were beyond my control - hey, life happens). This company will never get a referral again and frankly, i cannot trust the technician who proceeded to be argumentative and accuse me of "yelling" at him when i was speaking with him about my astonishment about them telling me "THAT'S JUST THE WAY IT HAS TO BE" ... Ummm, who talks with a customer in that tone??? Wow. This business was great back in 1999, but fast forward... the current owner should really consider replacing the people who are not customer-oriented and who obviously are taking pride in ruining his business for him. I will not ever recommend these folks because the people who work here now are harsh, impolite and when a technician is impolite and accusatory why would i even want him in my home??

GG

Gee Gary

5y ago

Used for lawn care, tech talked a good talk and I put my trust in him. However, 2yr old lawn looked worse than ever after one year of their service. When I left message with tech to cancel he never even called me back. Look somewhere else !

SE

Sue Evarts

8y ago

Hired Venice Pest Control to do lawn pest control for a house in Venice the lawn looked nice when I bought the house and I wanted to keep it that way. So I hired Venice pest they were the cheapest but the old saying you get what you pay for. Soon after started getting a lot of clover and dollar weed and other variety of weeds. Called them after a few months to complain but never improved. Payed for a year in advance so was stuck with the rotten lawn care.

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