About this provider in Punta Gorda
Problem Solved Pest Control is a second generation, locally owned and operated pest control, lawn care, and rodent removal company. We exterminate whatever has burrowed into your Sarasota, Charlotte or Lee County home. With nearly 30 years of combined pest control experience, the owner and technicians at Problem…
Rating breakdown from customer reviews
4.6
168 reviews
Customer reviews for Problem Solved Pest Control
Ray
I have had Problem Solved Pest Control for a few years now and what an improvement in my lawn. Before their service my lawn was full of Florida snow weeds and other types of weeds. Connor reviewed my lawn and provided some recommendations for his services and watering various areas around my home. His techs continue to provide feedback on any issues my sprinklers don't water to keep my lawn green and mostly weed free. Most areas of my lawn are like walking on a carpet. Very thick and green. Thank you, Connor for taking the time to provide the correct program for my lawn and the support throughout the years.
Provider response
Thank you for letting us know how much better your lawn is after your treatments and initial assessment from Connor! We love to know that we were able to create a wonderful, lush, green yard for you. We hope you have a great day and will make sure to let Connor's manager know about your kind words.
Crystal Racicot
These guys are amazing. They got my yard from almost needing to get new sod to the nicest on the street. They took care of the grub prob quickly and effectively and gave my grass a whole new life. I also use them for pest control after trying 2 other big make companies and I'm so glad I did. Call them you won't regret it. They are very honest and professional. I never worried once that they weren't doing what they said they were
Provider response
Thank you for sharing your experience! We are so happy to hear that you have enjoyed your time wiht us. Our goal is to make our customers as happy as possible! <br>Thank you again!
dveda
My mother passed away!! And they had a person just show up with NO phone call!! Total greedy and sneaky company!! We don’t want your services anymore!! Terrible company!!
Provider response
We did contact you for service. However, due to your circumstances we credited back the lawn service to you. We cancelled the account as soon as you reached out telling us to close out the account. We tried to do everything we could to rectify this situation with you. <br>We are sorry you feel this way, but wish you the best.
Kay
We are very happy with the services we've received from Problem Solved Pest control. Our technician, John, was always very thorough and professional, and never hurried through the treatments at our home. He was also very friendly and personable. We recommend this company, and John, highly.
Provider response
Thank you for sharing your experience with us! We are happy to hear you are enjoying your services and your technician. We will make sure to let John's Manager know. Thank you again for the stars! We aim to keep that positive experience going!
Kimberly LeBlanc
Great family owned and operated company! Reasonably priced, professional staff and consistently an all around great service.
Provider response
We are happy to hear that! We pride ourselves on being friendly and providing the best service we can to our customers!<br>Thank you for taking the time to let us know.
Patricia Shimp
Problem solved is working hard to get our grass in shape. Green, denser, weed free and keep it that way. It is coming along but time will tell. Shrubs and trees took a beating with all the cold weather in February. I think that most of them will make it, prayers said. I would give a 5 star review if we ever get the grass thick and green and can maintain it and the trees/shrubs blooming and growing nicely. Thanks PS for watching out for us!
Provider response
Thank you so much for letting us know how happy you are so far! We love to hear feedback from our customers. We look forward to getting that 5 star review once we get your grass where you want it!
Laurie Ludwig
Great company! I've been using Problem Solved Bug service now for about 2 years!. The service gentlemen or very thorough and document anything they may see inside or outside your home. I happy with the service and I don't see ANY bugs! YAY! Give this bug company a try, I did and I'm a happy customer. Thanks Problem Solved!
Provider response
Thank you so much for letting us know how happy you are with services! We always aim to please our customers and go above and beyond. We are glad to hear our technicians are upholding those values and leaving you happy!
Raymond Tarallo
These people are horrible. I watched them step on my water meter over and ended up braking my pvc pipes to the house. They didnt call to get the water turned off or take any responsibility for the breakage. They flatly stated not our problem. Incredible bad management. Ask for there liability insurance.
Provider response
Thank you for reaching out and leaving us a review.<br>However, as our manager told you on the phone, we did reach out to the water management office to get your water turned off for you after that happened. However, due to the persistent belligerent behavior and disrespect shown toward our field and office staff, Problem Solved Pest Control will not be providing any further assistance or taking any additional action on this matter. <br>We wish you luck on your future endeavors with a different company.<br>
JoAnn Gala
Have a place in Foxwoods in Englewood. Frank S. Has been “my guy” ever since I signed the contract. My issue is palmetto bugs. Lots of them. I feel like Frank and I are in the battle together. He always responds to my requests quickly and fully explains the plan of action. Problem solved has the contract from the complex to treat the outside and Frank makes sure the exterior of my house gets treated every time he comes. It’s a great company and Frank makes it better!! Thank you!!
Provider response
We are so happy to hear that JoAnn! We agree that Frank is a big asset to our company and definitely makes it better. Have a great day and thank you for sharing your experience!<br>
Mark Hatala
Personal attention, open communication, and on-time delivery are just a few of the many positives you'll experience working with Problem Solved.
Provider response
Thank you for the review. We appreciate you letting us know that we are able to uphold the values we strive for daily!
tim wright
My yard is unbelievable…nice and green without any weeds or white little flowers My technician does a great job.
Provider response
Thank you for the stars! We will make sure to let our technician know you are pleased with your service from him. We strive to provide the best service we can at a reasonable price!
Michael Enright
AWFUL experience - I wish they were as attentive to my lawn as they are to their invoicing. I just replaced my front lawn due to pest damage (which they were supposedly treating for). Can't get in touch with any manager -have phone records to prove they don't call back. Try Punta Gorda Pest Control - readily available. Profoundly better experience and results...
Provider response
We are sorry you feel this way about our services. Our goal is to try to make all of our customers happy and take care of them. <br><br>A manager did speak with you multiple times to address your concerns and clarify that the outstanding balance needed to be paid to resume services. However we cannot service a property that is left unpaid for multiple months. Our system automatically places accounts on credit hold for unpaid balances after 30 days, which prevents us from scheduling new services until the balance is resolved. <br><br>We strive to prevent service disruptions by reaching out approximately 45 days after a missed payment and by sending weekly statements to inform you of any past-due balances. In your case, the service performed on June 10th was not paid until October 6th, despite multiple email and call attempts to collect payment.<br><br>We are sorry to hear you are unhappy with our services. We do our best to try to rectify any issues to the best of our ability, but when accounts go unpaid it is out of our hands at that point because we can't perform services and not be paid for them.
Tonja Sharlow
Been with them over 5 years. Very good business.
Provider response
Thank you for letting us know! We appreciate knowing you are happy with our business!
Kevin Dillow
I contacted problem solved and was told by there technician that the brown spots in my yard were from chinch bugs and they would be treated. A week later my yard had died off in several areas and there is one area totally infested with weeds. I contacted the office again and asked them to have a supervisor come out and take a look at the lawn. Unfortunately he tried to cover for the company and told my wife the dead spots were from lack of water. Or that our irrigation system was not functioning correctly. Seems strange that during rainy season we have lack of water and my system doesn’t provide coverage throughout my entire yard. They also maintain the shrubbery and as you can see the bugs are destroying them also. Be professionals take responsibility for what you have not taken care of in the past and don’t send people out to lie to your customers.
Provider response
We understand your frustration regarding the condition of your lawn, and we sincerely apologize that you feel this way. We have made every effort to address your concerns.<br><br>As our supervisor explained, even during the rainy season, lawns experiencing drought stress require additional and consistent watering to recover. Drought-stressed lawns lose water twice as fast as well-hydrated lawns, making proper irrigation crucial for recovery in affected areas. This explanation was not intended to shift blame, but rather to provide a professional assessment of the situation. We always take responsibility for any issues on our part.<br><br>However, drought damage has been widespread this year due to the extended dry period we experienced. The recent rainfall, while helpful, is not consistently sufficient to facilitate full lawn recovery without supplementary irrigation. Our treatments are not as effective on drought-stressed lawns, making them more susceptible to chinch bugs and other insect infestations. Which is why hydration is so crucial to making sure the lawn stays healthy. <br><br>We are sorry to hear you are upset with our service, and we wish you luck in your future endeavors.
Zach Jamison
One of the best ran companies in the area
Provider response
Thank you for letting us know! We do our best to run things as smoothly as possible and keep our customers happy.
Vic Turner
Did our service 5/1. The tech indicated a manager would be reaching out to us to discuss options. Never happened. Followed with the office 5/9 and was promised a call by the end of the day. Gave up waiting and dropped their "service" today. Not a company you can trust....ever.
Provider response
Based on your review detailing the unsatisfactory experience with your service on May 1st, I am writing to express my sincere apologies that a manager did not reach out to discuss options as the technician indicated. I also understand your frustration that, despite following up on May 9th and being promised a call by the end of that day, you did not receive one. We deeply regret that these commitments were not met and that this lack of follow-through has led you to discontinue our services. Please know that we take your feedback very seriously and are concerned to hear that you feel we are not a trustworthy company. We would appreciate the opportunity to understand more about the issues you experienced and to discuss how we might be able to regain your trust in the future.
Ken Richardson
Jared came out today for my first lawn treatment. He is great. My previous lawn company had my lawn starving for treatment. He answered all my questions and set up a watering schedule. Thank you.
Provider response
We are so happy to hear that! Thank you for letting us know about your good experience!
T B
They get rid of the weeds on my lawn and a short time. They are very conscientious about calling when they will be out for service. Very pleased with my lawn since I've been using them!
Provider response
We are so happy to hear that! We always aim to make our customers happy with our services. Thank you for leaving us this 5-star review. Please let us know if you have any issues going forward and we will be happy to get you taken care of!
Dennis Hanson
I was over charged, I called to explain the payment I paid was what I was quoted. They then turned me into collections. Be careful with this company.
Provider response
We apologize you feel that way. However, on the estimate we gave you in June it says that the service we were providing was the amount you were charged but you paid us less than what was quoted on your estimate given. We cannot adjust the price because you did not like how expensive it was when we fulfilled the job and quoted you the correct amount. You just underpaid and we tried to get things sorted out with you, but you did not believe us and didn't pay the rest of the amount due because you did not like that we did not catch any rodents. So, we had no choice but to send you to collections. We are sorry you are upset with the pricing, but we were honest from the beginning about the pricing and you decided it was not worth the full price.
Renee S
They WERE a good company. I was late paying my quarterly bill this past spring when my husband was dying of cancer. It really didn't' cross my mind at that time but it did get paid. I called about 3 or 4 times in the last year because of palmetto bugs in the house. The last time I called I was basically told oh well we're not coming back anymore because you have been late paying your bill! Never asked why and I didn't offer the reason. I called another company! There's too many other people out there that actually care about people and not just the money.
Provider response
We are understanding of your situation. We were not trying to upset you, but we also try not to ask our customers anything about why we have not been paid as we feel that is personal. We were just letting you know when you had called that we cannot do anymore services without payment. It is company policy that we do not do services on accounts once it has been 30 days unpaid. We apologize that this upset you, but we have to be paid to do services especially when it has been 30 days or more. We of course are willing to try to help in these hard situations, but we also cannot help without knowing anything is wrong.
Nataliya Tyrak
They did the weed control service which didnt work at all and they redid it in 1 month again which still didnt work too, but they keeps sending me bills when their services didn't give me any good results. In the begining they promised me the best results but when their services didn’t work they then said they can't guarantee any results. Don't trust this company, they demand money for unaffective and horrible services. Pictures are showing 0% results of their services (all weeds are still alive).
Provider response
We did our best to make you happy even with you being on a quarterly program for your Bahia grass. We did the original treatment and even gave a free follow up which is not typical for quarterly programs just to try to help. Our salesman however did let you know that with a 4-time a year program that things can come up in between services and make it harder to see the results you want especially since you were looking for weed prevention. He tried to let you know the 8 time a year program would be better for what you were looking for, but you wanted to try out 4 times a year. We apologize that you are unhappy but we did our best to make you aware of the program you were signing up for.
Elaine D
Long time customer. Great service, fair pricing and honest.
Provider response
Thank you! We do our best to uphold those standards for our customers and we are happy you agree!
Laurel Phillips
Problem solved was recommended to us three years ago. We recently reported a couple of persistent unwanted insects in our home. Our technician Paul arrived to perform our routine insect control service and quickly identified and treated our home to keep the culprits at bay with professional advice and care. We continue to recommend your Punta Gorda team to our new friends and neighbors. Thank you.
Provider response
We really appreciate you letting us know how pleased you are with services and we aim to keep it that way! Thank you for the stars!
Other providers in Punta Gorda worth comparing
HomeTeam Pest Defense
4.9 stars from 1,335 reviews.
24426 Sandhill Blvd Suite 205, Punta Gorda, FL 33983
Bugs Patrol LLC Pest Control
5 stars from 171 reviews.
15320 Deer Pass Rd, Punta Gorda, FL 33955
A Bug's Life Pest Management Inc.
4.9 stars from 106 reviews.
2260 Bengal Ct, Punta Gorda, FL 33983
Amplified Termite & Pest Control LLC
5 stars from 102 reviews.
1304 Abalom St, Punta Gorda, FL 33980
Punta Gorda Pest Control
5 stars from 61 reviews.
10102 Winding River Rd, Punta Gorda, FL 33950
Russell Bee & Hornet Removal
4.7 stars from 61 reviews.
25 Mocha Ct, Punta Gorda, FL 33983
Bug Off Pest
5 stars from 43 reviews.
5945 Parada St, Punta Gorda, FL 33982
M Squared Pest Control
5 stars from 37 reviews.
26147 Glaspell Rd, Punta Gorda, FL 33955
Pest control near Punta Gorda compare other Florida markets
Back to all Punta Gorda exterminators or the full Florida directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.