Provider profile

TLC Total Lawn Care

4.4 stars from 146 customer reviews · 3248 US-17, Green Cove Springs, FL 32043

  • 4.4 out of 5 stars
  • 146 customer reviews
  • Green Cove Springs, Florida
  • Open 6 days/week
4.4
Rating
146
Reviews
Yes
Claimed
Yes
Website

About this provider in Green Cove Springs

For over 40 years, TLC Total Lawn Care has been providing top-notch lawn care, maintenance, and landscape design services for the Jacksonville area. We work with the cities largest companies, restaurants, apartment complexes, and more by enhancing the curb appeal of their property. Building trust and establishing…

Praised forbeautiful plants

Rating breakdown from customer reviews

4.4

146 reviews

5
121
4
3
3
1
2
5
1
16

Customer reviews for TLC Total Lawn Care

MR

Marsha Rodgers

4mo ago

Great plants great service.

HG

Hope Goldman

5mo ago

Great small town nursery! Highly recommend! Great selection and prices!!

CC

Carolyn Cason

5mo ago

Wonderful and knowledgeable staff, helped us see the picture we wanted for our home.

MN

Meghan Nodurft-Froman

5mo ago

Buying plants here is not just an outing, it is an experience. The owner, Bob, brings the place to life with beauty all around you.

ED

Eric Daugherty

6mo ago

WOW, unbelievable service. The help, the advice and the info shared was a tremendous help. Looking forward to going back for next project.

JG

Jason Gill

7mo ago

Awesome place, so many plant variations, and things to beautify your space. They'll answer all your landscaping questions and help you pick the right products for your project! Local owned and operated, not like the corporate places. Stop in today and check them out!

PM

Pirate Marissa

7mo ago

Greta place!

EV

Eulises Velez

7mo ago

Good 👍

TL

Tish Leary

8mo ago

Beautiful plants and great customer service

B9

Brand 9 Signs

8mo ago

Total Lawn Care (TLC), is by far the best option for all landscaping installation, maintenance, and a full service nursery.

KL

Kathleen Leis

8mo ago

Excellent place! Friendly and helpful staff. Great prices and quality merchandise.

LH

Lacey H

9mo ago

A beautiful new nursery with extremely fair prices, friendly staff, and all of the knowledge and help I could ask for. My new favorite neighborhood nursery!

VP

Virginia Paretti

9mo ago

Very friendly and accommodating to my needs. I like to give business to some of the smaller nurseries in town rather than the big box stores.

C

Chris

10mo ago

This is the best little nursery. They always have the best selection and we’ll go above and beyond whatever your needs are. Stop by and check them out.!

MD

Mr Donald Hill

10mo ago

Beautiful Work.

KR

Kim Ragsdale

10mo ago

Beautiful plants. Priced well. Helpful associated. We will be back!

CH

Christopher Hooke

10mo ago

Great prices very knowledgeable staff highly recommend would definitely go back. We’ll go back and get plants. They have a great selection.

CR

casandra richardson

1y ago

I was just at your green cove location with ever intention of buying some flowers and 2 hanging flowers. But sadly no one was around to help get the hanging plants down or inside to ask for help or to pay. I stood inside with the flowers to pay/ask for help but no one came to the counter. So if you are wondering where the purple flowers came from on the front counter it was from a lost customer. This was my second time stopping in and now second time that no one was around to even great or help. Sad to say I'll keep going to Pats down the road where there are people actually working and willing to help you.

KV

Khiem Vu

1y ago

I'm extremely disappointed with Total Lawn Care's service. I called to inquire about sprinkler repair, and the representative assured me someone would contact me to schedule an appointment. They called back within 2 days, which was fine, but what happened next was unacceptable. I took time off work to wait for the technician, and NO ONE SHOWED UP. Not a single call or notification to reschedule or apologize. It's frustrating to feel disrespected like this. If they're too busy to keep appointments, maybe they're too busy to take on new customers. Unfortunately, I wouldn't recommend Total Lawn Care to anyone based on this experience.

OR

Optimistic Rebel

2y ago

I swear this company hires some of the most incompetent people ever. These guys are young and doesn't care about details or the quality of their work at all. They barely cut the grass and when they do, they don't care about the damage they leave behind to people vehicles or cleaning up after themselves. All they do is sit around and talk. With all of the negative comments, you would think the company would care about having such people there. It's not that they need to lose their jobs but they need to be thoroughly trained or pass it to someone else that's willing to do it correctly. 269 - TURF is a joke !!

Provider response

Oh boy, we are incredibly sorry you had a bad experience with us. We definitely want to repair any vehicle damage from us, so please call us at (904) 771-8889. <br><br>We do in-field and video-based training, and recurring training meetings with our crews. The majority of our people do exceptional work and are conscientious day in and day out, and we are proud of them. But every once in awhile, we do have situations like yours, where we need to sort out a problem. <br><br>Could you do us a favor and contact us, so we know which property and your exact concerns? We want take care of it. Thank you, and sorry again.

AK

A Kimbrell

3y ago

These guys do my apartment complex. I live near the front so you would think they would keep it neat up there but no. They are lazy, aggressive, and rude. They are sitting talking most of the time. They don’t do anything but ride around and half do the grass. They take at least a week to finish it when there is so many of them. And the owner might be interested to know that every time they redo the mulch, they hide bags of it to steal from your company. You should get a whole new crew because these guys are the WORST.

NK

Nick Kramer

4y ago

Put down sod before sprinklers. Then walk over sod and it turned to dirt while installing sprinklers.

Provider response

Hi Nick, Im sorry to hear there may have been an issue. Do you recall who you dealt with.? We do our very best to be cognizant of timing of sod and irrigation. Please reach out if there is something we need to do...May I ask which property this was? Thanks.

JK

Jojos&Jj Kenney

5y ago

Very slow and drawnn out process

TH

Talmadge Hayman

5y ago

Straight garbage

JL

James Lewis

5y ago

Lots of lagging the were on the property from 8am to 6:30

Provider response

Hello James, can you contact us and let our team know which property this was and what the service was for? Customer service is our top priority and we want to make sure that every experience meets our professional standards. Please call us at (904) 771-8889 or contact us via the contact page on our website. <br><br>https://tlctotallawncare.com/contact/

ME

Max Ennis

6y ago

This is the kind of large "Mulch" TLC has installed at my place of residence. Alot of it seems to be shredded wood that was used for building. Ankle breakers that wash into the sidewalk when it rains. NAILS in more than one piece. Hand for size reference. Seriously, this is NOT a way to keep costs down. Stop shredding pallets and landscape timers. There are kids that play here all the time, and nobody had the guts to stop the purchase, loading, and installation of this dangerous chopped wood product.

AB

adam b

8y ago

They have repeatedly skipped cutting our back yard. Right now it has been three weeks in a row that they have not done it. Before the last time they did it, was also three weeks. Any attempt to contact their customer service have been ignored. Right now I have 3 foot tall grass in my back yard because they aren't do the job they're getting paid to do. I live in a neighborhood that pays them to mow lawns weekly. They also rarely edge, I always see grass growing onto sidewalks while walking my dog. Have seen the workers laying around on the sidewalk for 20+ minutes (this was around 8am, when they were just starting work). Many homeowners in our community have decided to mow their own lawns to avoid having them do it.

Provider response

Adam please contact us to advise us which community you live in. We always strive to provide excellent customer service both in the field and in the office. The last thing we want to do is to pay people to sit around.

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