ABC Exterminating Inc. - pest control

ABC Exterminating Inc.

Verified
★★★★★4.9(221 reviews)

234 Depot Rd FL 1, Milford, CT 06460

About ABC Exterminating Inc.

ABC Exterminating Inc. has been serving the pest control needs of the Fairfield County Community since 1966. Our Top-Flight service and expert knowledge have placed us at the forefront of our industry. Our office staff is all licensed Pest Control Technicians who have worked in the field enabling them to provide you with accurate, concise information about dealing with your pest problems. We provide Commercial, Residential, Institutional, and Industrial pest control services for all varieties of pest issues to those in our Connecticut and New York service area.

Pests handledbeesmicewasps
Praised forprofessionalinformativefriendly
Safetyour ongoing safety

Rating Breakdown

4.9

★★★★★

221 reviews

5
209
4
6
3
1
2
0
1
5

Customer Reviews (28)

LR
Linda Racine6mo ago
★★★★

I am extremely happy with your services and I would recommend you to friends and Neighbors

NM
Nancy Meany6mo ago
★★★★★

Bill Grey did an excellent and thorough job of inspecting our entire crawlspace, both inside and outside the house and took care of all of the problem areas. He was friendly, professional, knowledgeable, and took the time to explain both his proposal and review all the work performed. We will be sure to call Bill for any future exterminating needs.

DB
Dianne Baxter6mo ago
★★★★★

I highly recommend ABC Exterminating! Billy was at our house within a few hours after calling to remove bees that nested inside our house. He was a true professional… Very calm and reassuring that the treatment would be completely effective. It was an excellent experience from start to finish!!

AA
anthony ardito6mo ago
☆☆☆☆

Called in the morning they said someone will get back to me… Four hours later called back said someone will get back to me… So I called other places and they got back to me in 15 minutes

Response from ABC Exterminating Inc.

Hello Anthony <br>I appreciate you taking the time to fill out the survey in regard of call center and my office. <br>Unfortunately, we are going through a migration to the master call center and our calls are not being responded to as quickly as we would like,And also being in our peak season. Please let me know if I can be of any help. 203-496-0652. As you see by our reviews this is not the way we typically operate business. <br>Again my apologies <br>William Grey <br>Dir of. Operations <br>ABC Exterminating <br>203-496- 0652,

DG
donald gildersleeve6mo ago
★★★★★

Our Technician Walter Jofre was very knowledgeable and thorough, he explained everything as he treated our home. Walter was also very personable and went above and beyond. ABC Exterminating is fortunate to have him as an employee. Although based in Milford ABC did service my home in North Branford. I would highly recommend their services to anyone.

TO
Tim ORourke6mo ago
★★★★★

Bill was great to work with. He showed up quickly, diagnosed the issue and solved the problem. Would definitely call him again. Great service. Thanks Bill!

DM
David McCarthy7mo ago
★★★★★

ABC Exterminating has helped rid our house of mice, bees on several occasions, and termites. Their staff has generally been professional and responsible, and their treatments have always addressed the issues at hand.

VT
Victoria Thomas7mo ago
★★★★★

Bill was amazing. He quickly identified the problem and actually recommended another expert because ABC does not provide the service I needed. He was very honest and trustworthy

MO
M&T Oman7mo ago
★★★★★

EJ
EJ Jimenea7mo ago
★★★★★

I first went with a different company, but they were no help at all and left the issue unresolved. Bill, on the other hand, was extremely helpful, responsive, and thorough. He came out, assessed the situation, and had the nest completely removed in less than an hour. His professionalism and efficiency made all the difference—I would highly recommend him to anyone dealing with a similar problem.

MB
Marc Brahaney7mo ago
★★★★★

Once we agreed on the services needed, ABC took care of our insect problem quickly and efficiently. I would use ABC again.

Response from ABC Exterminating Inc.

Good afternoon Marc <br>Thank you for your time to send review. I spoke to you over weekend to resolve. <br>Thanks Bill

KL
K L7mo ago
★★★★★

Smooth transaction from start to finish. Awesome customer communication. Maureen in the office went over and above to accommodate my schedule. Bill was friendly, understanding of my needs and very professional. Resolved my issues efficiently. Will definitely use ABC Exterminating, Inc. again!

LG
Lily Gardella7mo ago
★★★★★

Bill was fast, efficient, and professional. He got right to business and diligently treated the impacted areas. I would definitely recommend ABC to anyone in need of an exterminator, and especially because they provided service fast!

TH
Tracey Hayes7mo ago
★★★★★

Excellent service- removing large hornet/wasp nest from 2nd floor roofline. Highly responsive, professional and reasonable. Tech was informative and careful in his process. Clear instructions for our ongoing safety. Addressed all concerns.

TG
Tony G7mo ago
★★★★

LB
Lee Bickley8mo ago
★★★★★

ABC tech was outstanding, informative, responsive, knowledgable .

Response from ABC Exterminating Inc.

<br> Thank you for taking the time to send a review. <br>Great to hear you had a 5 Star experience!

FS
Felicia Schmitt8mo ago
★★★★★

After reading positive reviews about ABC I called to inquire about different options for service and cost. I spoke at length to the woman that answered the phone. She scheduled for Bill to come out over a week later. When I called the day before to confirm time I started to get the run around . Apparently Bill had forgotten to put my appointment in his schedule. She said she’d call me back after speaking to him but never did I had to follow up two more times. The last time she said he’d be there as scheduled but she’d text me the time by the end of the day. Never texted, never called, never showed up! Very disappointed! 7/29/25 Had to come back and update my review. I originally expressed disappointment in the service I experienced but since then Bill and the new office staff have been apologetic and explained the misunderstanding. Bill has come out as promised and did a thorough assessment and gave me a reasonable quote. I would recommend them going forward!!

Response from ABC Exterminating Inc.

Good Morning Mrs Schmitt<br><br>I am sorry for your dealings with office. I have sent you Email and text with no response . Could we discuss how I can resolve this for you <br>My Cell 203-496-0652.<br>Like you said from my reviews this Is not the way we operate.<br><br>Again my apologies,<br>William Grey ACE<br>ABC Exterminating<br>203-496-0652

DB
Dan Barrett8mo ago
★★★★★

MP
Margery Parsell8mo ago
★★★★★

RC
Rich Cannale8mo ago
★★★★★

They always provide quick service, I called them late morning and the Technician was there the same afternoon and treated the in ground wasp nest!!

BM
Barbara Mott2y ago
☆☆☆☆

performed services not wanted or contracted for and charged us

Response from ABC Exterminating Inc.

This customer is not in ABC Exterminating System Not sure if this was posted to the right company

AK
Anasta Kydes2y ago
☆☆☆☆

Terrible experience. I reached out to them for two different services for a rental property I own. The first service was to spray for centipedes. Not only did the spraying not help, the problem actually got worse while the were "servicing" the units. The other area I asked for some assistance with was rodents. They but boxes outside and came monthly for a year. I finally told them that the plan was not to have these boxes forever and to remove them. They milked the service entirely too long. In retrospective, they probably would still be coming for something that was no longer necessary had I not put an end to it. The worst of it though, was that they moved locations and did not inform me. When I noticed my check was not deposited for the month of June, I called to inquire why. That's when I found out they moved locations without informing me and my check was lost. Needless to say, I had to stop payment on the initial check and my bank charged me a $30 fee. I issued another check to ABC Exterminating and deducted the $30 bank fee from the total as I did not feel it was fair for me to have to eat the cost given they should have notified me that they were moving locations. I also verbalized this concern to the receptionist who said that she did not have the authority to over ride this. I asked her to speak to someone who did have the authority and did not get the curtesy of a phone call back despite being told that a manager would call me. Instead, I received another bill this past week and when I called to re-explain, they would not budge or be held accountable for their mishap. I own two successful businesses and would not hold a client responsible for my mistake. That's insult to injury. Needless to say, I will not be calling them in the future and do not recommend their services to anyone who is looking for a competent exterminating company. Not only were their services completely useless, they made a mistake and held me responsible with absolutely no regard.

Response from ABC Exterminating Inc.

ABC did send a letter regarding our move to all our customers and as for the Bank fee was never charged ABC returned the check. Unfortunately, We at ABC can not be responsible for the US Mail system Here at ABC Exterminating Inc., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 203-866-1233 to discuss ways we can better serve you in the future.

JA
Jennifer Aguilar2y ago
☆☆☆☆

Have used ABC for last 4-5 years. Pay a monthly fee for them to co e here and spend 10-15 min every 3 months. Have called for emergency device in the past but today they wanted to charge me over $160 to spray bees in a bush (not honey bees). When I said we paid for this service I was told we never had it done before (we did- 2 years ago before they were sold). Sadly leaving. Why would I pay monthly for what they do every 3 months, spray foundation. We can do that ourselves

MA
Martha Andronaco3y ago
★★★☆☆

Decided not to go with the pros although I am sure they are very good. Easier (and far less expensive!) to set our own traps. We used Victor electronic traps. They worked great! No poison, no 'caught like a rodent in a trap', just dead mice, electrocution Style, good old Sparky.

Response from ABC Exterminating Inc.

Martha Andronaco, we truly appreciate your honest feedback.

RJ
rebecca jacobson3y ago
★★★★

Response from ABC Exterminating Inc.

Rebecca Jacobson, thank you so much for your high rating!

JC
Julie Connectict4y ago
☆☆☆☆

No call back. One month later after leaving 3 messages...I took them off my list. ● They must not want my business or need my money. Next!

Response from ABC Exterminating Inc.

Hi Julie, thanks for taking the time to bring this to our attention. We regret that we missed the mark. Your business is important to us and we would love the opportunity to correct this.

RI
Reed Idriss5y ago
★★★★

Overall good experience. We had Bill help us a couple years ago when we had a hornet's nest in our front yard. He was on time, professional, and even charged us less than the estimate when he determined the work was not as difficult as initially suspected. Rare to find someone who does that these days. So when we had another hornet's nest pop up on our back roof line we had ABC come out again, though Bill was not the one to do the work. They came on time and got the job done. Only suggestion would be to take a couple extra minutes and scrape the nest remnants off of the trim and siding as the worker left a decent amount of visible debris that does not come off with rain. Otherwise happy with the work.

Response from ABC Exterminating Inc.

Thank you again for taking the time to let us know how we did. We hope you have a great day!

AK
amanda kaslowitz6y ago
★★★★

took care of our pest issue

Response from ABC Exterminating Inc.

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Contact Information

Phone

+1475-317-0153

Address

234 Depot Rd FL 1, Milford, CT 06460

Website

www.abcbug.com

Services

onsite services

Frequently Mentioned

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