About this provider in Deep River
With over 125 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…
Rating breakdown from customer reviews
4.7
349 reviews
Customer reviews for Orkin
Rickey Smith
Horrible company. 1 day I had bees flying all through my living room. Come to find out there was a beehive in the attic. I got my family out of the house and immediately had my wife call Orkin as this was an obvious emergency. Their response, "We can't get anyone there until tomorrow." I then told them that there's enough bees in my living room kill someone. The representative on the phone gave me the same answer again. I immediately told them "You're fired!!!" We found another company just that quickly, they came out and resolved the issue. Thank you Braman Pest Control.
Provider response
It's unfortunate to hear about your experience. Please excuse any inconvenience. Thank you Rickey for sharing your feedback.
Cameron Preston-Guzman
I have 2 cats, the occasional flea seemed like nothing. Then my basement flooded and we had some high heat. The fleas EXPLODED. Unbearable. Kids getting bit. Couldn't do laundry in the basement without 25+ viciously swarming. And that was after the home flea bombs, it just angered them. Called Orkin they were willing to come the next day, but we needed more prep time. They worked with us. A gentleman named Chad came a few days later, he worked out the process with my wife while I was at work, she took my indoor cat and kids and left. After the 4 hours she came home not a single flea. Chad is definitely a Chad and so is Orkin. Thank you.
Provider response
Thank you Cameron for taking the time to share your experience with us. We're glad to hear that Chad was able to effectively address the flea issue in your home.
Gean Heiney
Have used Orkin’s service the last couple of years, both their routine service and emergency service as well. Rich, our Technician is thorough, knowledgeable and explains everything. The office staff is always a pleasure to deal with.
Provider response
Thank you for your review, Gean! We appreciate your kind words about our service and technician, Rich.
Holly Boulanger
Our technician Adam was super informative and understanding. He educated me through the whole process while allowing me to feel a judgement free environment. He was super thorough. I’m so glad we chose to go through Orkin and even happier to have had Adam as our technician
Provider response
We are overjoyed to hear about your positive experience with our technician Adam. Thank you Holly for sharing.
Lisa Saxonmeyer
Quick response.
Edward Carey
Great service
Provider response
Thank you Edward for your wonderful feedback. We're glad you had a great experience with our service.
Dawn Truskauskas
So far so good had our first treatment, And so far have not seen any Unwanted guest! All the staff I’ve dealt with have been amazing and have gone out of their way! I truly appreciate that!!
Provider response
Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with our team and the results of the treatment. Thank you Dawn for sharing your experience with us.
Arianne Macy
Chad was incredibly knowledgeable and helpful! He explained exactly what was happening and why, and dealt with the issue. He then texted the next morning to check in about how the treatment worked and if we saw any difference. I couldn’t ask for better service! Money well spent!
Provider response
Thank you for your review, Arianne! We're thrilled to hear that Chad provided knowledgeable and helpful service.
Karen Van Heest
Response was quick. Adam was on time & explained everything.
Provider response
We're excited to hear that Adam provided a quick response and explained everything. Thank you Karen for sharing your experience with us!
Erik Tyrol
Technician was on time, knowledgeable and personable.
Provider response
Thank you Erik for taking the time to share your positive experience with our technician. We are ecstatic to hear that they were on time, knowledgeable, and personable.
Latoyah Colliard
I would not recommend this pest control company. We scheduled **three separate appointments**, and on each occasion, they failed to show up without any notice. This left our tenants waiting at the property unnecessarily, which is both unprofessional and unacceptable. After the missed appointments, we attempted to follow up, but they stopped answering calls altogether. The lack of communication and reliability has caused significant inconvenience. If you are managing properties or need dependable service, I would strongly suggest looking elsewhere.
Provider response
Hi this is Frank the branch manager for the Deep River location. I am very concerned after reading your review, this is not how we do business and I sincerely apologize. If you can call me (860) 581-9574 and lease ask for me ( Frank ) I would like to speak to you directly. Thank you and I look forward to hear from you.
Gerald Sobask
It is great that I will be covered for 5 years like salesperson had said.They showed up when they said they were coming.Salesman very nice organized.
Provider response
We are pleased to hear about your positive experience with our service. Thank you Gerald for sharing your feedback.
Richard Willett
Great service! They sprayed cellar also.
Provider response
Your feedback is incredibly valuable. We're glad to hear you had a great service experience with us. Thank you Richard for sharing your thoughts!
andy roussel
Michael, the Orkin tech, took time to understand my concerns around spraying near fruit and vegetable gardens and avoided them. He was quick and thorough. Top service. I hate to have to spray for ticks, but the last year was horrible before treatment.
Provider response
Hi Andy ,<br>Thank you for your response! We appreciate your business.
Debbie Fraser
In 2024 and 2025 I called Orkin asking for a PET safe way to keep ants out of my kitchen and baths. Service was immediate and friendly. A wonderful gentleman came out both times and assured me treatment of my foundation outside is safe for pets. This year it took three calls to get a response. I requested the same pet safe service and repeated that several times. I don’t believe the gentleman who came provided that because when he left he left a yellow pesticide sign 🤬. This never happened before and I am very upset. Obviously what was used is toxic and NOT what I requested. Perhaps I was naive in believing it would be nontoxic. In any event I will not be using Orkin again. I didn’t want to give any stars but I cannot post unless I give one.
Provider response
Hello Debbie <br>We deeply apologize for your experience. It seems like you are disappointed, and we would love to hear more about where we fell short. Please reach out to our customer service team at your earliest convenience. We can be reached at (860) 581-9571 .<br>
Stephen Miller
The attention to detail depends on the associate. But Orkin is good. And does help 95% of their guarantee. Ty
Provider response
Your feedback is incredibly valuable. We are glad to hear that Orkin has been helpful to you. Thank you Stephen for sharing your experience with us.
Walter Polteraitis
Poor job Called to complain they promised to call me back but never did
Provider response
Hi Walter <br>I am sorry for your latest experience with us. We invite you to contact us at (860) 581-9571, so we may discuss your specific personal experience. Thank you!<br>
b
Did an excellent job with my rodent infestation, and when the situation was resolved, ending the monthly service took no more than two minutes. Great people!
Provider response
We are ecstatic to hear about your positive experience with our rodent infestation service. Thank you for sharing your feedback!
Beth Genova
Great team. They fully explain what they are going to do and why. Very conscientious.
Provider response
We are ecstatic to hear that you found our team great and conscientious. Thank you Beth for your feedback.
Roxann McCullagh
Polite and thorough service technicians. Service is great.
Provider response
Hi Roxann,<br>Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience at Orkin. So happy to hear that our commitment was clear with you! <br>
Betsy Wilson
Very professional, friendly, and a great help with termites, mice, and ants!
Provider response
Thanks for Betsy sharing your positive experience with us, Betsy! We're glad we could help with termites, mice, and ants.
Kim Meadows
Dependable and thorough.
Provider response
Thank you for your positive feedback, Kim. We appreciate your kind words about our service.
Joan Balestracci
Extremely nice personnel who came and very informative. Helpful as well and extremely polite
Provider response
Thank you for sharing your positive experience with us, Joan. We are overjoyed to hear that our personnel were extremely nice, informative, helpful, and polite.
Constance D Hernandez
Always on time and efficiently professional!
Provider response
Hi Constance,<br>We are happy to hear you had a positive experience with Orkin! We value your input and encourage you to let us know more details about your experience with us. <br>
Other providers in Deep River worth comparing
Pest control near Deep River compare other Connecticut markets
Back to all Deep River exterminators or the full Connecticut directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.