Provider profile

EarlyBird Extermination, Inc.

4.8 stars from 37 customer reviews · 1295 E 7th St, Upland, CA 91786

  • 4.8 out of 5 stars
  • 37 customer reviews
  • Upland, California
  • Open 6 days/week, Early hours
4.8
Rating
37
Reviews
Yes
Claimed
Yes
Website

About this provider in Upland

EarlyBird Extermination, Inc. has been serving the Inland Empire since 1995. Providing residential and commercial pest control services, we pride ourselves on our excellent customer service. At EarlyBird Extermination, we go above and beyond for our customers, taking the time to get to know you and your pest problems…

Rating breakdown from customer reviews

4.8

37 reviews

5
35
4
0
3
0
2
0
1
2

Customer reviews for EarlyBird Extermination, Inc.

MA

Melissa Alvarado

9mo ago

Never again will I ever use them , They rescheduled on me 2x , finally day of my appointment they show up late , The guy was rude and didn’t even finish the job

Provider response

Hi Melissa Alvarado, <br><br>You have the wrong company. We have no record of ever performing any services for you. We are sorry to hear about your troubles. If you would like us to help you with your issue, please do not hesitate to contact our office and schedule your first appointment with us. We kindly ask that you remove this erroneous review. <br><br>We hope you have a wonderful day.<br><br>Thank you,<br>EarlyBird Extermination Inc. Team.<br>

R

ricklal

3y ago

Wow. EarlyBird Extermination is the best. We thought we heard rats in our attic. We called the big corporate companies and all they wanted was to charge exorbitant fees to even come out. EarlyBird is a local family-owned business and we couldn't be happier with their honesty and professionalism. They came out on time and did a thorough inspection - determining that we did not have rodents at all. They were even nice enough to give us some hardware cloth to seal up a couple of entry points into the garage. I will be a regular customer from now on. Do business with EarlyBird! You will be glad you did. Thanks again! Rick

Provider response

Thank you so much, Rick! We look forward to working with you and truly appreciate you support!

VR

Valerie Ramirez

3y ago

Everyone should choose EarlyBird! Customer service, communication, and quality of work is simply amazing. Eric and Cynthia are the best!

Provider response

Thank you so much, we truly appreciate your support! We hope you have a lovely day and look forward to keeping you pest free!

AJ

Amy Jarvis

3y ago

Terrible customer service! We had been using Early Bird Extermination monthly for over 2 years on auto pay. When they came out in February and charged my credit card on file...it had been expired. So instead of calling me when they didn't hear back from text message in a timely manner they charged a bunch of late fees. Somehow I missed the text message (just one) and the email (no longer use that account as it got spam attacked). When they finally racked up enough late fees they finally decided to call. When they called I was happy to give my new credit card number but asked if they could waive the late fees for a loyal customer. Cynthia got snippy with me and said no. So I said I would cancel the service if they didn't waive the late fees. And thus we have cancelled our service and will not be recommending them to anyone. There are too many good exterminator companies out there to not be kind to your customer base.

Provider response

We are terribly sorry our relationship had to end this way. You were charged one late fee (for services rendered on 02/09/23) after multiple attempts at trying to reach you. Correspondence was delivered and opened prior to a late fee being asset to your account ( which you were told on multiple occasions that there is a late fee for balances 30 days past due) this is why you were on autopay. We contacted you twice on 02/09/23, we tried on 02/16/2023, again on 02/21/23, once again on 03/13/23 (we offered to send screenshots of all correspondence, you decided to ignore that) and we were finally able to reach you today 04/18. When you were told that a late fee was asset to your account you became irate and said "If you charge me a late fee, I will cancel service." ( you demanded you did not ask for the fee to be waived) to which Cynthia asked if she could put you on hold and you said "yes." When you spoke to Cynthia again she told you the day we would be by to pick up our bait stations. You proceeded to pay your past due balance and said "good luck" and hung up on Cynthia. We hope you have a wonderful day and wish you well on your future endeavors.

WS

Wendy Subt

5y ago

Early Bird Exterminator is a phenomenal company! Eric went out of his way time and again to make sure the moths that had been eating our rugs were gone for good! They are tenacious little creatures, but not for Eric! He wouldn't give up and now, fortunately and thanks to him, they reside with us no longer! We are very happy with the way he handled the situation from start to finish and recommend him to anybody and everybody if they have pests they can't get rid of! Thank you Eric, from the bottom of our hearts ❤️! We appreciate you and your professionalism, knowledge, integrity, honesty and safety precautions taken. You went above and beyond the call of duty!

TM

Timothy Martin

5y ago

Wow! I called early bird extermination and unfortunately, they don’t service the area I live in BUT the customer service rep was so nice to have Eric call me and give me advice on what to do about my problem. Not only did Eric give me detail instructions on what and where to buy, he told me the exact areas to apply it. After the call I felt 100x better about my issue. Thanks Eric for the sound advice with no $$ attached. That’s a honest company there. 🙏🏾

KK

Kristine Kernc

5y ago

I selected EarlyBird Extermination because it was local--right there in Upland, and I like to support family-owned businesses. I'm so glad we contacted them. Eric (the owner) was very knowledgeable about rodents and infestations. He was honest and helpful and found the entry points of the rats in our garage right away. He gave expert advice for setting the right kind of traps, best bait, where to place them, & how to prevent infiltration in the first place. I will definitely use EarlyBIrd in the future if we ever need help with pest control again and highly recommend them.

HC

Hugo Cifuentes

5y ago

Honest, Professional, Reliable, and Competitive Price! I would highly recommend this Family Owned Business to all family, friends and anyone in need of a reputable Extermination company. We live behind an open field and are neighbors to an array of animals and insects. My family is blessed to partner with Early Bird Extermination to ensure the safety for our home so our children and guests can enjoy the backyard free of any unwanted visitors 🐜🐝🕷🦟. GOD BLESS EARLY BIRD EXTERMINATION COMPANY. 🎚🇺🇸

CC

C C

5y ago

I had a rodent problem that needed help, Eric, the owner, was very informative. He gave me suggestions on how to resolve my issue without charging me. I would highly recommend him for any future pest or rodent issue.

IT

Isabella Taylor

6y ago

I don’t know who I talked to but he was super helpful for a hypochondriac. Thank you so much!

B

Brittney

7y ago

I had nothing but amazing service from this company. The owner Eric was extremely professional and knowledgeable to give me information as to how to prevent my ant problem in the future after the spraying. I would highly recommend them to anyone experiencing a pest problem.

AS

Ashley Singer

7y ago

I highly recommend them. A small family owned business, the husband and wife who run it are extremely professional and friendly. Eric the owner answered all of my questions and performed a 58 point pest analysis of my home to see if I had any further pest problems not known to my knowledge. They also guaranteed I'd have no further problems or they would come back and re-spray for free. Needless to say, I never needed to call back because my problem was fixed the first time! Definitely going to be my go to pest control company from now on!

HV

Hailey Valdez

7y ago

Professional, informative, and helpful.

VP

Valerie Pereira

7y ago

Honest people who do an honest job!

JH

Jesse Hernandez

7y ago

Definitely a go to business to get the job done right. Would recommend to everyone!!

MF

Maggi Fox

7y ago

We had a bug problem and found Early Bird Extermination. They answered all of my questions and helped us get rid of the pests. Thankfully the process was quick and did the job. If we ever have any problems again we will be back. Thank you.

J

jaxonoj

7y ago

Excellent Service! Eric responds right away and provides helpful information to ensure we have an insect free home & yard.

JT

James Taverner

7y ago

Early bird is my go to exterminator. They are a fantastic company with integrity which is rare in these times. Eric is always professional and accommodating. I've had bad experiences in the past and I'll never use any one else again. I am a realtor and always refer my clients to early bird knowing that they will be taken care of well at a fair price. I HIGHLY recommend this company.

NB

Nancy bacca

7y ago

Great company. Amazing knowledge. I had a spider infestation that I couldnt handle. I called this company and I didnt have to wait forever for them to come out, they came out the next day. Most companies make you wait almost a week. They toke care of my problem right away. They sprayed in and outside my home and I have yet to see another spider. Thank you so much EarlyBird!

LK

Lisa Krafft

7y ago

Fantastic company. Amazing customer service. On time and really listened to my concerns. Ill be a customer for life. Thank you

JL

Jessica Lupercio

7y ago

Excellent customer service! Would highly recommend.

RS

Rudy Saulter

7y ago

My experience with Early Bird Extermination was excellent. Eric is a pleasant, honest and hardworking owner. I highly recommend this company.

MD

Marissa Duran

7y ago

He is awesome! He helped us out with an ant problem, went out of his way to recommend a product with pictures that I could find at Target that would be more effective than what we were currently using. He also helped us with termite damage and put our worries at ease. We were not sure how old the damage was and he came out and did a free inspection for us. He really knows his bugs!! Will definitely be using his services in the future should we have a need! :D

JB

Johnny Braun

7y ago

Best pest control business around if you want the job done right and your house pest free give Eric a call

RS

richard sauceda

7y ago

Had a bad spider problem had a neighbor tell me about this guy and problem solved. Great service and definitely knows his stuff couldn't recommend more.

GL

Genesis Lopez

7y ago

Great Company! Get the job done! Definitely Give them a call for your needs!

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