About this provider in Torrance
Top pest control in Torrance, Los Angeles County, and northern Orange County, CA. Good Pest Management handles ants, spiders, rodents, wasps, and more with fast service and free inspections. Tailored solutions for homes and businesses—call now!
Rating breakdown from customer reviews
4.9
256 reviews
Customer reviews for Good Pest Management
Amran Noorzay
I can’t recommend Good Pest Management enough. Jorge and his team were absolutely amazing from start to finish. I initially called them for an urgent job, and even though they didn’t have to accommodate us on such short notice, they went out of their way to get it taken care of right away. What impressed me even more was that they came back afterward as a courtesy just to make sure everything was handled properly. Since then, we’ve had them take care of three additional jobs, all of which needed to be done urgently, and every single time Jorge made it happen. The service has been fast, professional, reliable, and genuinely above and beyond what I expected. I also received quotes from several other pest control companies in the area, and the pricing wasn’t even close. Good Pest Management gave us much better pricing without sacrificing the quality of the work or service. It’s rare to find a company that is this responsive, fair, and actually cares about its customers. By far the best pest control company I’ve dealt with in the area. If you need pest control, call Jorge. You won’t regret it. Highly recommend!
Provider response
Thank you, Amran, for the glowing review and for trusting Jorge and the team with multiple urgent jobs. We’re glad our responsiveness, follow-up courtesy visits, and competitive pricing met your expectations. Hearing that our service felt fast, professional, and reliable means a lot to us. Please call anytime if you need anything else.
Christina Hong
I WANT TO CRY. I HAD THE WORST EXPERIENCE W ANOTHER COMPANY. And I was so desperate for a rodent issue for months on end..Jorge guaranteed they would complete the job but I had such Bad experiences prior that I went in wary. Then he assigned me with ELIAS WHO I COULD LITERALLY JUST CRY THINKING ABOUT. He not only Is the kindest person but he is the most intelligent person in this field. If you feel like you’re being tormented by pests, I cannot stress more to use this company. If I could give 10 stars, I would. If you’re struggling with any pest issue and it’s been giving you anxiety as it did for me, you can breathe a little cause this company will take care of you.
Provider response
Christina, thank you so much for sharing your experience and for trusting us after such a difficult time. We’re thrilled Jorge and Elias could provide the kindness, expertise, and relief you needed, and your praise means a lot. We’re here for any future needs and glad we could help ease your anxiety.
Robin Young
Good but missed some.
Provider response
Thanks for the feedback, Robin. We're glad you found our service good and apologize that we missed some items during your visit. We will review what went wrong and work to prevent it in the future. Please contact us at your convenience with any specifics so we can make it right.
Kimberly Cole
They have missed two scheduled appointments to provide service inside my properties. The technician arrives without notification. Since the gate has not been opened, the technician can only treat about 20% of he property but repeatedly, I am charged the full price and the technician never reports the lack of access. Despite the quarterly treatments our homes are crawling with spiders. It is insane. DO NOT USE THIS COMPANY.
Provider response
We're very sorry to hear about the missed appointments, lack of technician notification, being charged for incomplete visits, and the ongoing spider problem. That is unacceptable, and we will review the technician reports and refund or credit any improper charges. We will arrange a priority re-treatment at no charge with a supervisor-confirmed appointment time, including a technician call before arrival and gate-access confirmation to ensure full property coverage. Please contact our Customer Care team using the phone number or email on your service invoice so we can resolve this immediately, and management has been alerted to prevent this from happening again.
Hal Kopeikin
They are very knowledgeable, explained things clearly, made wise choices and good repairs. First rate service in every respect! The rid my place of rats and have kept them gone.
Provider response
Thank you for your positive feedback! We're glad to hear that you had a great experience with our team and that our service met your expectations. Ensuring the safety and comfort of your home is our top priority. We appreciate your trust in us and look forward to assisting you in the future!
Luc Etienne
Sam Wilson came to check our traps and perform a spider spray. He was very efficient and reliable as usual.
Provider response
Thank you for the great review, Luc. We're glad Sam was efficient and reliable, and we’ll pass your kind words along to him. Please contact us anytime if you need further assistance.
Keith Greengrove
Elias shows pride in his work and provides excellent customer service in addition to his technical skills. Thankful for him
Provider response
Thank you for the wonderful review, Keith. We're proud to have Elias on our team and will pass along your kind words to him. It's great to hear his customer service and technical skills made a positive difference. We appreciate your trust and look forward to serving you again.
Shira Gordon
Great experience working with them!
Provider response
Thank you, Shira! We're thrilled you had a great experience working with us and appreciate you taking the time to share it. We look forward to helping you again whenever you need us.
Jignesh Gardi
Matt was awesome and very professional.
Provider response
Thanks so much for the 5-star review, Jignesh! We’re thrilled Matt was awesome and very professional. I’ll be sure to pass your kind words along to him. We look forward to serving you again.
anne martz
Robert was great! I appreciated the early morning heads up I’m on the way call.. he answered my questions and then showed up and did his job! Thank you!!
Kraig Scheyer
Very professional
Provider response
Thank you for the kind review, Kraig. We’re glad to hear you found our team very professional and will share your feedback with everyone. We look forward to serving you again soon.
Rachel O'Brien
Robert was tremendously helpful! He's very professional and friendly, in the midst of gross pest conversations, so thank you Robert! We really appreciate the detailed exclusion/inspection work, as well!
Provider response
Thank you so much, Rachel! We’re thrilled Robert was professional, friendly, and able to provide thorough exclusion and inspection work. Your kind words mean a lot to our team. Please reach out anytime if you need further help.
tiffany toy
If I could give lower than 1 star I would. Although all the technicians were individually respectful and professional , this company provided no warranty or follow up with the expensive services they provided. Wrongly diagnosed and no consistent communication. Dealt with 5 technicians, none of them being informed or on the same page. Provided me with a lot of grief and unfortunately no resolve to our pest issue.
Provider response
We are very sorry to hear about your experience and apologize for the frustration caused by inconsistent communication, a wrong diagnosis, and lack of warranty or follow-up. That falls short of our standards and we appreciate you bringing it to our attention. We want to make this right by scheduling a senior technician reinspection and providing any necessary corrective treatment or warranty at no additional charge. Please contact our Customer Care Manager at the phone number on your invoice or our main office so we can resolve this promptly.
Elizabeth Herring
The guys that come everytime are professional, courteous, pleasant and nice to be around. I am very pleased.
Provider response
Thank you for your wonderful feedback! We're glad to hear that our team has made such a positive impression on you. We strive to provide professional and courteous service, and it’s great to know we’re meeting those expectations. Your satisfaction means a lot to us. We look forward to serving you again!
Anthony Whittle
Prompt and complete service!
Provider response
Thank you, Anthony! We’re glad to hear you found our service prompt and complete. We appreciate your feedback and look forward to serving you again. If you need anything, please reach out.
dfelix808 Drakensquis
Robert arrived on time. He was very respectful and polite. We discussed the problem I was experiencing in my home. He was quite knowledgeable on the problem and provided his assessment on what steps needed to be taken to ensure that the problem would be solved. We discussed how to continue with the service that he and his company would provide to try and resolve the problems! Thank you Robert!!
Provider response
Thank you for the kind review. We're glad Robert arrived on time, was respectful, and provided a clear, knowledgeable assessment of the problem. We appreciate your trust and look forward to continuing work to resolve the issue. Please contact us anytime if you need further assistance.
Richard Gould
George is awesome. Handled our problem tenant beautifully. 6 stars!
Provider response
Thank you, Richard — we’re thrilled George handled your problem tenant so well. We’ll be sure to pass your kind words and the “6 stars” praise along to him. We appreciate you taking the time to leave this review and are here if you need anything else.
Ryan Romero
Jorge was very friendly during the service.
Provider response
Thank you for the 5-star review, Ryan. We're glad Jorge provided friendly service and we'll be sure to pass your compliments along. We look forward to serving you again soon.
Bonni Enwia
Love the service from Good Pest Management, our homes was swarming with mosquitos and they have helped decrease the population and help keep it down. Very friendly and knowledgeable staff as well.
Provider response
Thank you so much for the kind review, Bonni. We’re thrilled to hear our team reduced the mosquito problem and that you found our staff friendly and knowledgeable. We appreciate you trusting Good Pest Management to protect your home and are here if you need ongoing service or support.
Teresa Fowler
Sam is the best! He’s cleaned the spiderwebs I couldn’t reach. Bye bye spiders!
Provider response
Thank you so much for the kind review, Teresa! We’re thrilled Sam could reach those spiderwebs and send the spiders packing. We’ll be sure to pass your praise along to him. We look forward to helping you again whenever you need us.
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