Provider profile

Moxie Pest Control

4.7 stars from 1,322 customer reviews · 6985 Arlington Ave unit e, Riverside, CA 92503

  • 4.7 out of 5 stars
  • 1,322 customer reviews
  • Riverside, California
  • Open 6 days/week
4.7
Rating
1,322
Reviews
Yes
Claimed
Yes
Website

About this provider in Riverside

Moxie Pest Control provides trusted pest control services in Riverside, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps, scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tailor our general…

Pests handledantsgophersspiders
Methodstreatment

Rating breakdown from customer reviews

4.7

1,322 reviews

5
1,165
4
54
3
19
2
13
1
71

Customer reviews for Moxie Pest Control

SF

Stephanie Farmer

4mo ago

Dwayne had a great personality and great customer service. When he arrived he explained the whole pest control process to me and made sure I understood the process. I would certainly have him back!

Provider response

Thanks for the 5 stars!

MS

Mary Sanchez

4mo ago

At Moxie the employee's are extremely personal, helpful and care about their customers!

Provider response

This is making our day!

MP

Michael P.

5mo ago

Dwayne was professional and thorough.

Provider response

Thanks for the fantastic feedback!

TW

Tom Weigh

5mo ago

Jorge and Marcus were both AWESOME. Jorge seems to really know what hes doing and very accommodating. I like that he sends me a text about 30 minutes ahead of when he shows up

Provider response

We're so glad you loved your service!

JO

Jose Ojeda

5mo ago

Professional, fast and courteous! Asked for treatment in garage, completed quickly!

Provider response

You're making our day with these stars :)

KW

Kevin Wooll

5mo ago

Steve Estrada was quick and efficient and provided great service.

Provider response

We can't wait to keep up the great work!

LD

Ladi Day

5mo ago

moxie you really have some respectful workers 😊 and I'm giving Kyle T 5 🌟 I like him. and I thank you 😊 and have a nice day,

Provider response

Thanks for the fantastic feedback!

SC

SK Choi

5mo ago

The workman listened to my specification and performed the work accordingly. And the end of the job, he gave me a debriefing of what he did to make sure he has completed what I asked for. I am very satisfied of his job.

Provider response

This is making our day!

RT

Richard Tillotson

5mo ago

Excellent, thorough, personal and professional.

Provider response

You're making our day with these stars :)

DC

Debbie Childs

5mo ago

I just got home. Everything is good! Thanks, Debbie

Provider response

We love providing 5-star worthy service! Thank you for the excellent review :)

CC

Cynthia Carr

5mo ago

Excellent work

Provider response

Thank you for the kind words!

RR

Ram Raju

5mo ago

Very courteous and helpful tech. Dwayne Hochstein the tech for the day did a phenomenal job, he was very flexible, a good listener and very cooperative.

Provider response

Thank you for choosing us to help keep your home protected!

CC

Craig Cullen

5mo ago

They did a thorough job. Very satisfied

Provider response

Thank you for choosing us to help keep your home protected!

GB

Geoffrey Bryant

5mo ago

Always does a great. Is carful to not spray my wife's herbs.

Provider response

Thank you for the great review!

MR

Marco Ruiz

10mo ago

Upon arrival the tech knocked on my door very very lightly as if he did not want to be heard.Technician spent less than 10-15 minutes servicing the home. We asked him to spray in some areas around the house, and instead of spraying under or around my furniture, he showed carelessness and sprayed the whole length of my couch on the back and front side. He completely skipped the back patio area near my sliding door. Overall he has been the least favorite tech that has been sent out.

Provider response

Marco, we'd like to look into this further and address your concerns, so please give our office a call at your earliest convenience. We'd looking forward to speaking with you.

RG

Rafael GONZALEZ

1y ago

Stay away from this company, I started their service in july, mainly switch over to them because they offered to sweep the spiderwebs off the exterior walls. My other pest control company did not offer that service. 2 to 3 weeks after their initial service We started noticing ants coming into our house and lots of spiderwebs all over our patio furniture. I called Moxie and they sent someone out. I talked to him about what needed to be done, he failed to do a major part of what I asked him to do, plus there are still spiderwebs all over the property. We were on a Bimonthly program, and it was just over a month since their first time out. I was told that if for any reason I needed them to come out before the second month that they would come out at no charge. Unfortunately, today when I called to cancel my service because I’m completely dissatisfied, they want to charge me the bimonthly fee and a $200 cancellation fee. I would not recommend Moxie Pest Control to my worst enemy !!! STAY AWAY FROM THEM

Provider response

Rafael, we apologize for any disappointments or frustrations you've experienced with our service. We'd like to look further into this, so please give our office a call at your earliest convenience. We're looking forward to speaking with you and improving your experience.

N

Nico

1y ago

Terrible service and dishonest practices. The salesperson said there was no contract, but when I called to cancel, I was told it was a one-year agreement. Each service visit lasted about 5 minutes, just a quick walk around the house — no inspection or replacement of rodent bait boxes. We still see spiders and ants even after treatments. Trying to cancel the service was a nightmare. They kept transferring my calls, hanging up, and even charged my account without my consent. When I finally reached a manager and explained that I was moving and wanted to cancel, they hung up without confirming anything. This company is extremely unprofessional and misleading.

Provider response

Nico, we'd like to address your concerns and assist you with your account. Please give our office a call at your earliest convenience. We're looking forward to speaking with you.

RR

Rebecca Reyes

1y ago

I didn’t use their service but am Reviewing this specific employee. whoever drove this car #36 on 10/15/24 in Winchester,CA was speeding like a mad man inside the community I live in during school drop off hour! To make it worse they weren’t even paying attention to the road as I had to honk my horn to get the driver to look up from their phone so he can move over onto his side of the road or else he would have rammed into me head on, once he noticed he proceeded to fly by me going easily 35-40mph.

Provider response

Rebecca, we take driving safety seriously and would like to speak with you about what you’ve witnessed. Will you please give our office a call to provide us with the date and time this occurred so we can better identify the person in question?

MH

Matthew Hall

1y ago

For one, Their flea treatment does not work. And what I dislike most about this company, they give less than 24 hours notice when they’re coming over. Since they give very little notice, they messaged they were going to spray my yard. I was out of town for a couple of days. I called no one answered and I left a message and emailed them not to spray my house the following day, since I have my cats outside and I’m out of town. They didn’t check their messages. I called that morning again, finally got a hold of someone. The girl on the phone told me it’s ok if my cats get sprayed. Really?! Because the service guys told me the cats should be indoors to avoid getting sprayed. Instead of it being a simple cancellation, I had to convince her not to send the guys over. And FYI, the guys do go in the backyard whether you answer the door or not. They should do a proper job of giving enough time to give notice of an appointment.

Provider response

Matthew, we apologize that you haven't had a five-star experience and want to investigate this further. We're having trouble locating your account based on your Google name, so please call our office at your earliest convenience. We’re looking forward to speaking with you.

FR

Francisco Ramos (Tank)

1y ago

Very deceptive practices, locked my wife into a1yr service contract without fully explaining all the details. Service was poor, products used didn't seem very effective. We had an invasion of spiders everywhere after 3 of their services that didn't work. The service guys look like high school kids. Even after our unsatisfaction, we were threatened that we could not terminate our contract because of deceptive penalty charges. Please take your business elsewhere. God Bless.

Provider response

Francisco, we always want you to be satisfied with the service provided and are concerned about the experience described. We would like to speak with you regarding these concerns further and ask that you give our office a call at your earliest convenience. In the meantime, please accept our apologies for the frustrations you've experienced.

JG

JENNY GRIFFIN

2y ago

Last night at 9:00 pm one of your salesmen went door-to-door in our neighborhood. More than one homeowner told him it was inappropriate to solicit that late in the evening. When he came to our door he knocked hard three separate times and was rudely persistent. The salesmen would not take no for an answer so doors had to be closed in his face. He returned this evening and actually lied to my neighbor saying that our family and another family on the street purchased a service from Moxie. Neither family purchased the service nor ever would based on how unprofessional this man was. He also asked for a Gatorade or a water. Really?? That's Moxie's level of professionalism? He did more harm than good for the Moxie name. No one had ever heard of your company until he came bearing your name. He made you look bad on every level.

Provider response

Jenny, we have made management aware of your concerns and greatly appreciate your feedback on what's happened. Professionalism is important to us, and we want to make sure that standard is upheld at each door. We apologize for disturbing you and for the frustrations you and your neighbors have experienced with our services and with our representatives coming to your home.

LM

Leo Murillo

2y ago

It was a rush job in the back yard. Had to remind the tech to check for ants and the mouse traps. Several areas were not treated. I was promised that an experienced tech that would check with us about issues would do the treatment. Instead it was a rushed 10 minute job. Very disappointing and this is why I called previously to cancel due to the poor service and increased pricing. I was promised more detailed service, and it is not happening AGAIN.

Provider response

Leo, thank you for your feedback on your experience and for making us aware of your concerns. We always want you to be satisfied with our service and communication, and apologize this hasn’t happened every time. We’d like to speak with you again regarding your concerns and ask that you give our office a call at your earliest convenience. In the meantime please accept our apologies for any frustrations you’ve experienced.

MF

Mark Franklin

2y ago

DO NOT CONTRACT WITH MOXIE FOR GOPHER CONTROL! I've had more gophers drown in my pool (2), and have killed more myself (1) running across my lawn. They have caught 1 in their trap in 6 months. MOXIE CANNNOT GET RID OF GOPHERS! DON'T PAY FOR IT!

Provider response

Mark, we'd like to speak with you in hopes to make things right. Will you please email us at riverside@moxiepestcontro.com with the name and address associated with your account. We'll be able to reach out once we have your information.

CH

court hale

2y ago

Please let this little jerk that's knocking on doors in Menifee know that when somebody says they're not interested to not knock on the damn door again!!!!!! That's how you guys think you're going to get customers? Not really

Provider response

Court, we apologize for any frustration you experienced from our representative. Thank you for making us aware of what’s happened.

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