Quality Pest Services

My HOA and I were very disappointed in Quality Pest Services in 2021. Alan Springer from Springer Termite Solutions referred us to QPS for termite fumigation. In the process, they broke our neighbor's window and destroyed one of our gutters. They refused to replace the gutter, despite video proof. Anyway, that's not the worst of it. The fumigation didn't work! The next year, we found reproductive termites on our chimneys (which are very high up so they couldn't have come from anywhere else). For those who don't know, reproductive termites only come out when a colony has been there for 5+ yrs. So that means they weren't killed in the fumigation. When we asked someone to come and spray the chimneys, there was constant finger pointing between them and Alan, with them needing him to be there to confirm. After a month and half, a rep from QPS and Alan finally came out.  By that time, who knows how many more the termites spread.. Anyway, it was impossible to get either party to take accountability and they refused despite proof. Eventually we had to complete a big expensive chimney wood removal project because the fumigation didn't kill the termites. DO NOT hire Quality Pest Services or Springer Termite Solutions / Alan Springer, unless you want to damage your building for an ineffective and wildly expensive fumigation.