About this provider in Los Angeles
Since 1927, Terminix has been Los Angeles, California's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife…
Rating breakdown from customer reviews
4.7
102 reviews
Customer reviews for Terminix
janet's planet Los Angeles
Courteous and professional service. Brian̈ is a gem😀
Provider response
We're thrilled you had a great experience! Thanks for being a customer!
Lashawna Brady
⭐⭐⭐⭐⭐ Fantastic Service! Our Terminix technician, Juan A., worked with us over three days and three visits to help resolve a very challenging situation. My dad’s caregivers mistakenly reported bed bugs, and due to my dad’s dementia, getting the home inspected was extremely difficult. Juan was patient, understanding, and went above and beyond to carefully inspect the home and provide a timely report. We needed to get my dad’s caregivers safely back in the home, and Juan understood the urgency and handled everything professionally. We greatly appreciate his work ethic and dedication. We highly recommend Terminix—definitely 5-star service!
Provider response
Lashawna Brady, we’re grateful for your positive review and your trust in Terminix. We look forward to serving you again!
Damon Madison
Bryan is professional, informative, and prompt with his visits.
Provider response
Damon Madison, we're glad to hear you enjoyed your visit.
Larry Long
Apartment spraying included with my regular pest control service! My regular tech, Brian Cook has been great. Very thurough...
Provider response
We love hearing from satisfied customers like you,Larry Long! Thanks for sharing your experience with Terminix.
Taryn Tarditti
Bryan Cook always does a great job with our service. He takes extra time to take down my spider webs. He is kind, so helpful and knowledgeable about all the issues that come up. We are so grateful for the time and care he has put into our home over the years.
Provider response
Taryn Tarditti, we're so glad that we were able to go above and beyond your expectations!
Connie Brown
Jacob, you are the best! Thank you for your service!
Provider response
Connie Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terminix.
Kim Le
Unbelievably ineffective service. They charged us nearly $3000 for exclusion services and termite care and “guaranteed” our home would be pest free for two years. Failed miserably.
Provider response
"Dear Kim, I am truly sorry to learn that you have had such a poor experience with our termite and exclusion services. We aim to honor our guarantees, and it is clear we failed to do so in this instance. I would like to schedule a follow-up inspection and review with our team to address the pest activity you're still seeing. Please let me know a time that works for you this week, or call me personally at 310-413-4291."<br><br>Sincerely,<br>Raul Ortiz, Jr.<br>Branch TC Manager<br>raul.ortizjr@terminix.com<br>310-413-4291
laurie weisler
Jacob is extremely reliable and knowledgeable in the deliver of services. He is patient in communicating his findings and provides solid advice as to how to mitigate issues that I have experienced ( recently with rats). He makes it a point to discuss potential areas on my property that could pose problems with rats spiders etc. highly recommend him
Provider response
Thanks for taking the time to leave us a positive review,laurie weisler! We’re happy to know you enjoyed your experience with Terminix.
Jacqueline Morris
I like Mr. Carranza Ezequiel he's Dyson concern about resolving my pets control problem Thanks
Provider response
Jacqueline Morris, we are so pleased you enjoyed your visit to Terminix!
Carmen Durand
Jacob is friendly, polite, and accommodating of my needs. He’s great!
Provider response
Thanks for the fantastic feedback, Carmen Durand! It’s customers like you who make what we do so rewarding at Terminix.
Yvie P
My service tech Chris always provides great service and does a thorough inspection of the house. He also take the time to explain what he’s doing or did, and answers all my questions in layman’s terms. He’s awesome!
Provider response
Hello Yvie P, thank you; we appreciate your feedback!
Patricia Noble
The service I received from Ezequiel Carranza is always top notched! He is timely, informative and always professional. 5star s always!
Provider response
Patricia Noble, we're so grateful for your positive review! It means a lot to our team.
grace gabe
Arturo Sanchez is the best workman from Terminix’ that i have ever had in the many years of being a customer. he examines all the places where spiders can enter my home and removes the webs. he keeps me safe from insects invading my home.,
Provider response
Grace Gabe, we're happy you found our staff to be so supportive during your experience here at Terminix.
Mark Chavira
Shane Sowell, is the best by far technician we’ve had and we’ve had our share of technician. Management team did an excellent job hiring Shane. I trust Shane to spray my house when I’m not there. Thank you, Shane
Provider response
Hello Mark Chavira, thank you; we appreciate your feedback!
Karran Rouzan
Jacobs has wonderful Communication skills. He’s a good listener, he’s patience, and will do what it takes to solve my problems..Truly a 5 star. In my book. Thank you Jacob!
Provider response
Thank you for the great feedback, Karran Rouzan! Our team at Terminix in Los Angeles is always here to help.
C Gordon
Jacob Deleon is the one that comes out to my house and does the monthly inspection and work and he does a good job to the best of his ability. I have no complaints about his work nor service and he represents the company very well
Provider response
We love hearing from satisfied customers like you, C Gordon! Thanks for sharing your experience with Terminix.
Hannah Rauch
Despite my DOCTOR confirming I had MITE BITES and finding evidence of RATS in our attic, Hugo tried to tell me that it was just a dust allergy and there was nothing he could do. I didn’t realize you needed a medical degree to become an exterminator. A full month and hundreds of itchy bites later, my landlord went to the Terminx HQ and they finally came back to spray our whole apartment. I have not gotten a new bite since. Unfortunately, because Hugo decided he was a doctor and didn’t need to spray our whole apartment right away, I am now battling a rash across my entire body from the bites I sustained in the month we were neglected. Thanks Hugo!! Maybe just do your job next time???
Provider response
Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialmedia@rentokil-terminix.com Listing your full-service address, copy of review and the phone number associated with the account.
Melanie Vansell
Bryan always lets me know when he will be at my house. He is courteous. He is professional, efficient and thorough. Bryan carefully sprays the perimeter of my house.
Provider response
Melanie Vansell, reviews like this give us motivation and help us ensure we provide high-quality care.
Michelle Warren
The technician (Cristopher) arrived in a timely manner. He was very courteous, efficient, and thorough. He dusted as well as sprayed around the Perimeter of my home for spider webs, wasp nest and other pests.
Provider response
Your review means so much to us,Michelle Warren! The team at Terminix in Los Angeles is grateful for your support.
Shabaka Smith
Always a great job by the technician he takes care of all spots big and small never have to call and remind he's always a head of the game thank you from the Smith family
Provider response
We're constantly striving for excellence. Thanks for the positive review!
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