Provider profile

HomeShield Pest Control

5 stars from 2,931 customer reviews · 6108 Venice Blvd., Los Angeles, CA 90034, United States

  • 5 out of 5 stars
  • 2,931 customer reviews
  • Los Angeles, California
  • Open 6 days/week, Early hours
5
Rating
2,931
Reviews
Yes
Claimed
Yes
Website

About this provider in Los Angeles

Ian Morgan, the founder of HomeShield, had a dream of owning a company one day. Early on in his career he worked for another pest control company and saw that his ideas could really make a difference. He wanted to change the pest control industry for the better, so he got to work. In 2009, he starte

Pests handledfleas
Praised forfriendlyefficientpolitethorough
Methodsthey used a different product
Safetypet safety

Rating breakdown from customer reviews

5

2,931 reviews

5
2,879
4
19
3
4
2
3
1
26

Customer reviews for HomeShield Pest Control

KB

Karen Byrd

4mo ago

Xavier was prompt, efficient and thoroughly explained the process of treating for fleas. I was amazed at all the 5* reviews and now I totally get it! If you must have it done, I would highly recommend them. I am updating my review as our second experience at a different location was very unpleasant and the company's response was unacceptable. They used a different product. After staying out of the house for 2 days we returned and I had an initial headache so I stayed out for 30 minutes. C

Provider response

Karen, thank you for your thoughtful words about Xavier’s approach and communication. We appreciate your confidence in HomeShield Pest Control.

MP

Michael Palaniuk

10mo ago

Homeshield is a horrible company. Unprofessional and unreliable. I paid them $1600.00 to start the service and then I paid $45/month from Jan-Oct. They came to treat my property 3 times and I kid you not, were there for 30 mins max. In the original estimate, they took 15 photos of areas that needed treatment and literally only treated 3 areas. I would call them and they would say that they would call back and schedule a treatment time and would never call me back. Originally they wanted to tent

M

M

9mo ago

This has been an incredibly frustrating experience. This company is disorganized, unhelpful, and extremely rude at times. My appointments were changed repeatedly without any warning, and every time I tried to get clarity, I received different answers depending on who answered the phone. It feels like nothing is tracked or communicated internally and the customer is left to deal with the chaos. I was promised solutions that NEVER came, misled multiple times, and treated as though my concerns wer

Provider response

M, we're very sorry to hear your experience was not typical of our 5 Star Reputation. I personally want to find out more about this, and hopefully get the chance to rectify this for us. If you are willing to contact our office, and ask for Zachariah, I will see to it you are taken care of. I am sorr

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Treatment and cost guides before you call

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