About this provider in Los Angeles
Rodents Stop is the top choice for poison-free rodent control in Los Angeles, providing reliable rat and mice removal with a lifetime guarantee. As a family-owned company, we focus on eco-friendly rodent removal solutions that ensure long-term protection. Our services include rat and mice control, rodent-proofing…
Rating breakdown from customer reviews
4.5
41 reviews
Customer reviews for Rodents Stop - Los Angeles
Elana Hirschman
Great service
Provider response
Thank you, Elana! We’re thrilled you had a great experience and appreciate your kind feedback. We look forward to serving you again.
Brenda Kelleher
They’re absolutely wonderful and have been doing a great job getting rid of the rodents that have invaded our garage and attic etc!!
Provider response
Thank you so much, Brenda! We're thrilled to hear our team was able to get rid of the rodents in your garage and attic and we appreciate you trusting us with your home. If you ever need further help or preventive service, we're here for you.
Stephanie Shapiro
Great company. Very informative. Easy to understand. Friendly. Knowledgeable. They do know how to get rid of the rats. Takes time, but they work. Extremely happy with the company.
Provider response
Thank you for the great review, Stephanie. We're so glad our team was informative, friendly, and effective at getting rid of the rats. We appreciate your patience during the process and are thrilled you're extremely happy with our work. Please contact us if you need anything else.
Karen Skouras Kutcka
I don’t know of any other company, especially now days, that actually honors their word of guarantee and delivers with integrity behind their work. I would recommend no other company, ever. Thank you Rodent Stop.
Provider response
Thank you so much, Karen — we truly appreciate your kind words and your trust in Rodent Stop. We pride ourselves on standing behind our guarantees and delivering honest, effective service. Your recommendation means the world to our team, and we’re always here if you need us again.
Kazue Blackwell
Destiny understands situation and kindly arranges necessary processes.
Provider response
Thank you for your positive feedback! We're glad to hear that Destiny was able to assist you effectively and kindly. Our team strives to understand and meet our customers' needs. We appreciate your support and hope to serve you again in the future.
Maria Flores
Explained what he was doing and why. Very clean.
Provider response
Maria, thank you so much for the awesome review! We truly appreciate you taking the time to share your experience with Rodents Stop.<br><br>We're so glad you appreciated the thorough explanation of our process and the cleanliness of our service. It's important to us that you feel informed and comfortable throughout the entire rat control process. We strive for excellence in every job.
Catrina Mitchell
As I continue to wait for job completion……..
Provider response
We sincerely apologize for the delay in completing your job. Your experience is not reflective of our standards, and we understand how frustrating this is. Please know that we are actively working to resolve the situation and complete the work as soon as possible. Thank you for your patience, and we appreciate your feedback.
Ramiro
I did feel the gentlemen who showed up to address the issue did not do a proper inspection? He was kinda in a hurry and wanted a roofer to do his job. I explained to him the problem area had been previously sealed by them and rats were trying to penetrate their way through it. He ended up placing a mesh around the area but only after I told him the problem would continue, and eventually the rats would make their way back into my attic. I then asked him if he had reviewed the rest of the house and he said Yes even though I never saw him looking all around the house. The last few times rodent stop came over they were a lot more thorough.
Provider response
Thank you for your feedback, Ramiro. We apologize that the inspection did not meet your expectations and that the technician felt rushed. We take your concerns seriously, and we'll be addressing this with our team to ensure thorough inspections in the future. Your experience is important to us, and we appreciate you bringing this to our attention. Please reach out to us directly so we can work towards a resolution.
Leah Buturain
RodentsStop is the best! We had an intractable problem that several established businesses could not solve. It took RODENTS STOP with their intelligent and well-trained people to analyze the root of the problem. Thanks to a staff person slight of build, they crawled under the house to discover a sawed off pipe that rats were crawling up to make of our beautiful home their 5 star hotel. He not only solved that problem and rat-proofed our house, but 11 years later, Israel came out--true to their life-time commitment--they walk their talk--and reset traps and reported there was still no new activity. Now that's top-of-the line treatment from people committed to delivering the best.
Provider response
Thank you for your fantastic review, Leah! We're thrilled to hear that our team was able to address your rodent issue effectively and that you're still enjoying a pest-free home after 11 years. Our commitment to providing top-notch service and solutions is at the heart of what we do, and it's wonderful to see that reflected in your experience. Your kind words will motivate our staff to continue delivering the best for our customers. We appreciate your trust in RodentsStop!
Douglas Prestine
Excellent service and results. The “name brand” exterminator failed to mitigate to even the slightest degree. Wasted time and money after several visits. One full day visit by the Rodent Stop team and problem solved. Perhaps a little pricey, but delivered results rather than hollow promises.
Provider response
Thank you for your feedback, Douglas. We're glad to hear that our team was able to resolve your pest issue effectively. We appreciate your recognition of our service and results, and we strive to deliver value to our customers. If you need any further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority.
Paula Montes
Extremely professional n knowledgeable, fast turnaround service! Thank you!
Provider response
Thank you for your positive feedback, Paula! We're thrilled to hear that you found our service professional and knowledgeable. Providing quick turnaround times is a priority for us, and we're glad it met your expectations. We appreciate your support and look forward to serving you again in the future!
glen gerson
The company and their people are incredible in every way most importantly they’re impeccable with their Word when they say it’s a lifetime guarantee they really mean it could not give them a rating on a 1 to 10 scale I give them a 100 scale and anyone can Time, do you want additional verification? Absolutely incredible. We are Mouse proof we are rodent proof. Their team is incredible, but most importantly they are impeccable with their word.
Provider response
Thank you so much for your enthusiastic review! We're thrilled to hear that you had such a positive experience with our team and that our lifetime guarantee has made a significant impression. Your satisfaction and trust are our top priorities, and it's rewarding to know that we’ve met your expectations. We truly appreciate your support and your recommendation.
Jennifer Kemmerer
The tech gave us excellent service!
Provider response
Thank you for your fantastic review, Jennifer! We're thrilled to hear that our technician provided you with excellent service. Your feedback is highly appreciated and motivates our team to keep delivering great experiences. We look forward to serving you again in the future!
Lee Gilbert
Never had rats before, so starting out i trapped three. But it seems the others were smarter than the average rat. I called Rodents Stop who completely solved my problem. I now have peace of mind. Thank you
Provider response
Thank you for sharing your experience, Lee! We're thrilled to hear that we could help solve your rat problem and bring you peace of mind. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, don't hesitate to reach out!
robert titus
miguel called ahead of time, showed up on time, explained everything, and took steps to ensure i wouldn't continue to have issues.
Provider response
Thank you for your wonderful review, Robert! We're glad to hear that Miguel provided you with timely and thorough service. Your satisfaction is our priority, and we appreciate your feedback!
Diane McElroy
I like that they are on time for appointments. They also do through inspections and answered all my questions. Very friendly and knowledgeable.
Provider response
Thank you, Diane! We truly appreciate your kind words! We are so pleased you chose us to fix this problem, and even more pleased that you are happy with the service. If anything comes up in the future, please give our office a call.
Jimmy Trinetra
It was raining hard on the day of the service. The Rodent Stop guys were about 15-20 minutes out. I decided to cancel the service out of my concern for their safety and reschedule the service for another day. Thank you.
Provider response
Thank you for your understanding, Jimmy! We appreciate your concern for our team's safety. We look forward to rescheduling the service at a more convenient time for you. Your support means a lot to us!
David Casey
The service rep who came out was professional and timely. However the work is not completed. He said we would be contacted by someone from Rodent Stop to return to complete tasks including closing of some holes, etc but nothing occurred.
Provider response
Thank you for your feedback, David. We appreciate your positive comments about our service representative. We apologize for the incomplete work and the lack of follow-up regarding the remaining tasks. Your concerns will be addressed to ensure better communication moving forward. Thank you for your patience.
Dianne Philibosian
I have not yet had the service! It is scheduled for Dec 26!
Provider response
We apologize for any confusion, Dianne. Thank you for your feedback, and we appreciate your patience until your service appointment on December 26. We look forward to providing you with a great experience!
Tai Samuels
Professional staff, service and hassle free! If you hear a a noise in the attic, see droppings outside or have used other companies who just want to put poison out……look no further, call them!.
Provider response
Tai, thank you so much for your kind words! We're genuinely happy to hear you had such a positive, hassle-free experience with our team. It means a lot to us that you appreciate our approach to rodent control.<br><br>We're dedicated to providing effective and professional solutions, especially when it comes to protecting homes and businesses in Los Angeles. We truly appreciate your recommendation!
john rogers
Rodents stop was very professional in scheduling their initial visits. Actual attack and inspections soon after for any rat activity. I have not been home to do a personal check but the folks I have living there and caretaking have not seen any sign of rat activity. Thousands of dollars was difficult to swallow but the rats had taken over. To have them gone gone forever is priceless.
Provider response
Hi John,<br><br>Thank you so much for your kind words! We're truly happy to hear that the rodent issue seems to be resolved and that those living at the property are now rat-free. We understand that rat control can be a significant investment, and we're glad you feel it was worthwhile to restore your peace of mind.
Sandra
It was amazing. I haven't had to call back, because I haven't had any rodents since you treated my home. Its been years. Thank you
Provider response
Sandra, hearing that our work has provided you with long-term peace of mind is truly rewarding! We are so grateful for your kind words and are thrilled to know that our rodent control solutions have made such a positive difference in your home over the years.
Amanda Livingston
Always professional and thorough. Thank you so much!
Provider response
Amanda, thank you so much for your kind words! We truly appreciate you taking the time to share your experience.<br><br>We're so glad to hear you found our team professional and thorough. Providing excellent service and ensuring our customers are happy is always our top priority.
alan fox
Follow up service is poor.
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