Provider profile

Gopher Team

4.9 stars from 236 customer reviews · 1300 Galaxy Way STE 17, Concord, CA 94520

  • 4.9 out of 5 stars
  • 236 customer reviews
  • Concord, California
  • Open 5 days/week
4.9
Rating
236
Reviews
Yes
Claimed
Yes
Website

About this provider in Concord

Gopher Team utilizes environmentally friendly methods to get rid of gopher, mole, and voles. And, our staff is very knowledgeable in best methods for control. We also use unique and remarkably safe techniques for ground squirrel removal.

Pests handledgophersmoles
Praised forgreat communicationexcellent service
Methodsthe gopher teamthe entire gingrich gopher team

Rating breakdown from customer reviews

4.9

236 reviews

5
225
4
9
3
0
2
0
1
2

Customer reviews for Gopher Team

MH

Michele Huertas

4mo ago

Gingrich is wonderful. Eric was our technician, and he was so professional, and he had so much knowledge about moles!

Provider response

Thank you for the wonderful review Michele! We passed your message on to Eric as well!

MP

Michelle Pierson

5mo ago

Very quick response time and service.

Provider response

Thank you for the wonderful review Michelle! Please let us know if you see any new activity!

DZ

Dan Zito

5mo ago

Excellent service. Always fast and communicative.

Provider response

Thank you for the wonderful review Dan! Please let us know if you see any new activity!

RT

Rand Teix Ram

5mo ago

The entire Gingrich Gopher Team Is amazing… and David Nicholson is the best. Gophers should be very afraid.

Provider response

Thank you for the wonderful review Rand! Please let us know if you see any new activity!

BK

Bob Krambuhl

5mo ago

Excellent, quick reliable service! Highly recommended.

Provider response

Thank you for the wonderful review Bob! Please let us know if you see new activity!

SG

Scott Griffith

6mo ago

Great service. Experts at trapping and eliminating gophers.

Provider response

Thank you for the wonderful review Scott! Please let us know if you see any new activity!

GK

Greg Kremenliev

6mo ago

We recently have been plagued with gopher activity in our front yard. After several attempts to do it ourselves, we decided to call the gopher team. While it seems odd to describe something relating to gopher as pleasant, the experience has been first rate. Beginning with helpful background info on the website to clear explanation of fees and services, the team has been great. Javier or technician has been absolutely wonderful. My next door neighbor just hired them for her gophers.

Provider response

Thank you for the wonderful review Greg! We passed along your message to Javier as well! We really appreciate the support. Please let us know if you see any new activity!

PC

Paul Cohune

6mo ago

Mark is our technician who has been here a number of times over the past year. He's friendly and professional and just now, after his third visit, finally caught the gopher that has been wreaking havoc in our back yard. There is open space on the other side of our fence and based on the company's excellent service I've elected to contract them for the coming year. Can't recommend them more highly,

Provider response

Thank you for the wonderful review Paul! We really appreciate the support!

JD

Justine Del

7mo ago

Gingrich does an awesome job with our gopher issues and, of course, fertilizing our lawns and trees. We have been their client for over 15 years. They are professional and efficient and a pleasure to work with.

Provider response

Thank you for the wonderful review Justine! We really appreciate the support!

PM

Paul Moreton

10mo ago

In six years this is the third time I've had Gingrich out to remove gophers. At first I thought they were a bit expensive. But they provide EXCELLENT service, and their employees are always very courteous. They were recommended to me by my landscaper (The Flower Garden.) I highly recommend Gingrich too.

JM

Judy Moon

10mo ago

I appreciate the speedy and efficient service to rid my flower bed or a gopher. Service tech was very knowledgeable and found the critter. Thank you.

Provider response

Thank you for the wonderful review Judy!

CS

Catherine Schilling

10mo ago

Excellent service! The Gopher Team was highly responsive, called back within minutes, came out same day. Luckily got the gopher right away but they will come out again within 30 days if anymore show up. Felt a little pricey but worth it. Efficient and knowledgeable team, won't waste time with your gopher Issues. Thanks so much!

Provider response

Thank you for the wonderful review Catherine! Please let us know if you see any new activity!

JF

Julie Farley

10mo ago

Super nice and easy to work with! Great communication as well.

Provider response

Thank you for the wonderful review Julie! Please let us know if you see any new activity!

S

SMG

10mo ago

Super efficient and easy to work with. Got one, 1 more to go! Thanks Gopher Team

Provider response

Thank you for the wonderful review! Please let us know if you see any new activity!

VP

Valarie Pagnini

11mo ago

I called and the tech was here a few hours later. Very friendly and knowledgable staff. Great communication! I would highly recommend this company.

Provider response

Thank you for the wonderful review Valarie! Please let us know if you see any new activity!

TT

Ted Tsukahara

11mo ago

Gopher returned again and we received very prompt service and follow up.

Provider response

Thank you for the wonderful review Ted! Please let us know if you see any new activity!

DW

Don Whiteside

11mo ago

Great communication and fast excellent service.

Provider response

Thank you for the wonderful review Don!

TC

Terry Cervantes

1y ago

Both Alex and Nolan were very nice and professional. Took Alex two trap settings to catch the gopher, I thought that was pretty good. I fully recommend Gingrich for this kind of work.

Provider response

Thank you for the wonderful review Terry! We will pass your message on to Alex and Nolan as well!

JS

Jodi Stewart

2y ago

So far, so good! The Gopher Team caught 4 critters in the first two weeks and we are hoping they won't be back. Communication was really good, though I wish their notification included an arrival window. Our gates are locked, so that would be helpful.

Provider response

Thank you for the review Jodi! The "on the way" text message comes with a link with a more accurate ETA for the arrival time. You can also text or call us at (925) 676-6021 and we can try and give you a better window of time as well. Please let us know if you see any new activity!

PM

patricia menasco

2y ago

Great service and good trappers.... caught 3 so far this year!!! Just wish they could narrow down appointment times a little more.

Provider response

Hello Patricia and thank you for the review! Please let us know if see any new activity!

LM

Louis McDougal

4y ago

I did not feel comfortable with this service - they made 2 mistakes in their communication with me - one included charging me for 2 gophers caught when that email should have gone to a different customer - the other said they’d been to my home and found nothing- but I’d been there all day - they do not provide adequate proof of gopher catches and you must trust them when they say gophers were caught on your property- trust in financial transactions to me are mutually exclusive- my recommendation: find a different pest control team

Provider response

Hello Mr. McDougal,<br>We acknowledged the mistakes in communication as those emails were supposed to go to another customer. We also tried to explain to you that those emails are service notes and not how you are charged. You were never charged for those mistakes. As for adequate proof of gopher catches, we take photos of the critters after they are caught. You proposed that we schedule appointments with each home owner to verify catches since you said you didn't trust our method. If we were to provide this requested service, we would have to charge 2X the amount we already do to schedule appointments with homeowners. We have been performing this service for about 20 years and we have found that most people appreciate the photos. We communicated to you that we think your requests might be better met by a different company. We hope you can find a company to meet your needs.

RM

Richard Mezzavilla

4y ago

On his initial visit to my backyard, I pointed out to John Girard that something had burrowed under my (somewhat) new retaining wall. Several large amounts of dirt now covered my flower bed in front of the barrier. I told John I suspected that either badgers or wolverines had done the damage. He laughed, and upon inspection he pointed out that the culprits were ground squirrels. He explained how the problem would be addressed and the costs involved. I decided to use Gingrich's services. Hopefully, I'll be able to give them even more of a positive review in the near future.

MC

Michael Casten

4y ago

Very nice people good system, you can mark active holes that appear in between visits, the do catch the moles and voles, the only reason not 5 stars is cost, the service seems pricey. That said they deliver results!

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