Provider profile

West Termite, Pest & Lawn

4.8 stars from 77 customer reviews · 2605 S Knoxville Ave, Russellville, AR 72802

  • 4.8 out of 5 stars
  • 77 customer reviews
  • Russellville, Arkansas
  • Open 5 days/week
4.8
Rating
77
Reviews
Yes
Claimed
Yes
Website

About this provider in Russellville

Get to know West Termite, Pest & Lawn in Russellville. When it comes to Russellville pest control, termite control, and lawn care, we have it covered. Our highly trained service technicians will inspect your home or business for free with no obligation to use our services! Our Russellville pest control technicians…

Pests handledruts
Praised forcourteousfriendlyknowledgeable

Rating breakdown from customer reviews

4.8

77 reviews

5
67
4
6
3
1
2
1
1
2

Customer reviews for West Termite, Pest & Lawn

BP

Bruce Petrillo

4mo ago

Christopher is a model employee who cares about his work and his work ethic is what makes him a great employee…

JH

Joe Hurley

5mo ago

Friendly, knowledgeable and always happy to help!!

KD

Katherine Dickey

5mo ago

Benjamin is always very professional and engaging. He listens to my concerns about my lawn. He is an asset to your company.

Provider response

Thank you for your kind words! We're delighted to hear that Benjamin made such a positive impression. His professionalism and ability to listen truly make a difference, and we're glad you recognize that. Your feedback is appreciated!

SB

Susan Breier

6mo ago

Chris is a very efficient technician. Thank you for your service!

CT

Carole Tarvin

6mo ago

James did a great job getting our yard in great shape. He’s easy to communicate with too.

Provider response

Thank you for your kind words, Carole! It's wonderful to hear that James was able to help get your yard in great shape and that you found him easy to communicate with. We appreciate your feedback and are glad you had a positive experience!

A

Al

6mo ago

Another excellent service provided by James.

Provider response

Thank you for your kind words! It's fantastic to hear that James provided excellent service and maintained a professional demeanor. We appreciate your feedback!

KR

Kelley Reames

7mo ago

West Termite and Floyd are great! On time, positive and courteous.

R

Robyn

7mo ago

Very pleased with this company. The technician always communicates with me before arriving so that I can put my animals inside.

BR

Brenna Rainwater

7mo ago

Danny is great at what he does and always takes care of our needs. He is our favorite technician!!!!

DD

Darrell Dale

7mo ago

The West field representative (Floyd) who takes care of my pest control is outstanding. He is always on time, courteous, professional, knowledgeable, and friendly. Five stars!

MS

Mark Seiter

8mo ago

Christopher does An excellent job maintaining our yard throughout the year. He is personable and professional. We appreciate the great job that he does!

JB

Jake Bartlett

9mo ago

Ryan always does a great job with our yard, and today he actually found our dogs roaming the neighborhood. He was able to put them inside the fence, and we were very thankful for him.

Provider response

Thank you for sharing your experience, Jake! It's wonderful to hear that Ryan provided such attentive service with your yard and helped keep your dogs safe. We appreciate your kind words and are glad to know you had a positive experience.

VB

Vickie Bond

10mo ago

Tech was friendly and professional

Provider response

Thank you for your kind words, Vickie! It's great to hear that our technician made a positive impression with their friendly and professional service. Your feedback is truly appreciated!

LJ

Laurie Johnson

10mo ago

Ryan was very helpful, as I had some concerns regarding my dogs. He was polite and friendly and nice

GG

Gail Goins

10mo ago

Benjamin does a great job

JJ

Johnny Johnson

10mo ago

Ryan always does a great job. He has a super rapport with his customers!

WS

William Smith

3y ago

Fertilizes and provides weed control. Lawn went from patchy with weeds to nice lawn that people have even commented on

Provider response

Thank you for your five-star review, William. Our team at West Termite, Pest & Lawn always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

VW

Vinny Walker

3y ago

So last year is when it got bad. When you water down chemicals then add on treatments that's actually ripping the costumer off. Furthermore I know for a fact they didn't treat my backyard at least, AT LEAST, 3 times last year. Gave them another chance this year and I got crab grass and I guess small trees growing in my lawn. I have complained at least 4 times in the past year and was told a manager will be talking to me and have NEVER heard from anybody. Who is this Chad guy ? Never heard of him. Wonder why. And take your automated " management will get back to you" and stick it because they never do. Other people in this neighborhood or concerned to, now I will be on a mission to get everybody to change company's. Bet you hear me now.

Provider response

Thank you for taking the time to voice your concerns. Please reach out to us at (479) 968-5166 to further discuss your concerns. Thank you and we hope to hear from you promptly.

GL

Gregg Love

3y ago

Pest service is great, but lawn service is truly lacking. I called and complained. They said they're going to come out and look at the lawn and said they would call before they came out. (No one called or came out). This isn't the first time this has happened!!!

Provider response

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (479) 968-5166 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

DF

Don Farris

3y ago

Quarterly Home Pest Spraying

Provider response

Thank you for your review, Don. We appreciate your feedback and are glad that you are happy with our quarterly home pest spraying service.

MB

Michele Bingham

4y ago

We paid quarterly for lawn weed control and fertilization for an year. My lawn looks worse now than it did before beginning with their service. I was told they ran out of product to kill crabgrass over winter months. They still have not done this treatment. I paid for them to aerate lawn and overseed lawn. Followed there directions and set up timer on sprinkler to water twice a day and 3 weeks later no growth but the crabgrass. Chad, the manager, said they waited to spray for the crabgrass until the seed took hold, but they were supposed to have already sprayed for the crabgrass before I even decided to reseed the lawn. I was told dates they would be coming out and they would not show up. Poor customer service and follow through. If I could have given zero stars I would have. Update: district manager reached out to me and came down and looked at my yard and made a plan to resolve the issues we are having.

JM

Jim Martini

4y ago

They try to make things right if your not happy with their services.

GG

Gary Gold

5y ago

They do a good job but my lawn was actually fuller and greener when extreme lawn care took care of it. They are better than everone else that we have had since extreme lawn care is no longer.

JA

James Ake

6y ago

Should not treat yard after the big rains Ruts thru front yard

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