Provider profile

Defender Wildlife & Pest Control

5 stars from 279 customer reviews · 3909 W Ajax Ave, Rogers, AR 72758

  • 5 out of 5 stars
  • 279 customer reviews
  • Rogers, Arkansas
  • Open 6 days/week
5
Rating
279
Reviews
Yes
Claimed
Yes
Website

About this provider in Rogers

Defender Wildlife & Pest Control is a top-rated pest control service provider in Bentonville & Northwest Arkansas region We offer the following pest control services in Benton and Washington County: 1. Wildlife Control 2. Pest Control 3. Residential Pest Control 4. Mosquito Control 5. Termite Control 6. Ant Control 7…

Pests handledrodents
Praised forcourteousprofessionalgreat servicehighly recommended
Methodsdefender

Rating breakdown from customer reviews

5

279 reviews

5
276
4
2
3
0
2
0
1
1

Customer reviews for Defender Wildlife & Pest Control

JP

Jerry Padron

4mo ago

I was having issues with squirrels in the attic getting in through the roof vents, I tried contacting several places, but defender was by far the most responsive. They quickly sealed the entrance and were able to remove one of the squirrels caught on the first day. They will also be installing mesh guards over all the roof vents to prevent future issues.

Provider response

Thank you so much for the business and for your review Jerry!

JM

J M

4mo ago

I am very pleased with the quality of service and pricing of their product/service line. All their services, including critters control and prevention remains the best of any I have used. Thank you so much!

Provider response

Thank you for your support and kind words!

JG

Jaclyn G

4mo ago

Really happy to learn they service our area in MO. Very friendly staff. I called on Saturday and they were here by Monday. Thank you Jackie and Bobby!

Provider response

Thank you for your kind words!

RG

Riley Goldburg

4mo ago

Great company to work with.

Provider response

Thanks Riley!!

RI

Ricky Izquierdo

4mo ago

Great service and reliable company. Never had a problem and will continue to use them for the foreseeable future

Provider response

Thanks Ricky!

KM

Kathryn Mccullough

5mo ago

I’ve used Defender for my Pest Control for eight years now and in two different houses. They’re always very responsive, friendly, on time and most importantly eliminate any pests. I rarely need them to come back but a few times were the problem persists they’re always fast to come back out and retreat. You won’t regret doing business with them!

Provider response

Thanks for your kind words, Kathryn!

AJ

Adam Jackson

5mo ago

Great responsive service. They were on time and did a great job explaining everything to me.

Provider response

Thanks for your support Adam!!

NG

Nina Garrett

5mo ago

Defender showed up the same day I called and within 48 hours we had our groundhog removed Martin was very quick and knowledgeable about the situation and gave us tips on how to keep critters out we would definitely use them again

Provider response

Thank you for the opportunity!

VI

Vincent Iannazzo

5mo ago

Martin was an excellent service provider. Smart and clear in his explanation of everything

Provider response

Thanks Vincent!

CB

Christina Busker

5mo ago

Great service! They are very communicative and do such a great job. Bobby is so nice and thorough and answers all my questions. We will always use Defender Pest Control.

Provider response

Thanks for the feedback Christina!

LM

LINDA MATKINS

5mo ago

Bobby Showed up on time did what he was supposed to do very easy to talk to,great young man,did a great job! Very nice people!

Provider response

Thanks for the kind words Linda!

HT

HARRISON TORRANS

6mo ago

Very fast and efficient. Martin was great

Provider response

Thank you for your kind words!

PS

Patrick Sbarra

6mo ago

Prompt, professional, courteous.

Provider response

Thanks Patrick!!

SS

Shawn Sederholm

6mo ago

Great service and great company. They always stand behind 5eir work. I highly recommend this company.

Provider response

Thanks so much Shawn!

DM

David Mackey

7mo ago

Bobby from Defender Pest Control is always professional, courteous, asks if we have any specific issues we would like address, and is a pleasant person to work with. I would recommend DPC for pest control services.

Provider response

Thank you David!

JE

jackie evans

8mo ago

Great reliable service, timely responses if you have a questions. Give them a call!

Provider response

Thank you so much for your review Jackie!

MP

Mike P

8mo ago

Excellent service and prompt help.

Provider response

Thank you for your kind words!

JV

Joni Varner

8mo ago

Nate is a very professional worker who really knows his stuff. He has never failed me yet. Prices are reasonable, guarantees his work, And does the best possible job he can. Would definitely recommend him.

Provider response

Thank you for kind words and support!

AM

Albert Mac Dade

8mo ago

Excellent evaluation - all respects. Mr. Beidelman's explanations were clear ,competent, courteous. Look forward to the coming work. Later : Job finished. Organized, clear, description of issues & work done. Superior service, men, & commo. Thanks.

Provider response

Thank you for those kind words, Albert!

LD

Lisa D

8mo ago

We have used Defender Pest Control for years, both in Fayetteville and in Bella Vista. They are great!! Very responsive and dependable.

Provider response

Thank you Lisa! We are so grateful for the support!

JS

Jessica Shabatura

9mo ago

Fantastic response and communication from Defenders pest! We had rodent sneaking into our attic for years and these guys finally closed off the highway LOL. Fantastic communication over text and phone, and documented everything well with photos. Highly recommended.

Provider response

Thank you for your kind words Jessica!

CG

chuck gunther

10mo ago

Great job very professional. Nate was right on time and we really appreciate his help. Highly recommend.

Provider response

Thank you Chuck!!

BA

Brenda Alexander

10mo ago

They did a great job. They constructed an L-shaped barrier around my mobile home. They are fair priced and efficient.

Provider response

Thank you Brenda!! We appreciate the opportunity!

RW

Rendell Whitehead

11mo ago

They came out and got us a Termite inspection, and contract for our REFI, when our previous company thought they had us over the barrel. They gave a good rate, and good rates on yard spray, and quarterly service. It's a family business. They are customer service oriented. Highly recommended. They came out next day on a carpenter bee call. Took care of the problem. Included with my quarterly payment. They kick ass. Update after 1.5 years- In Rogers — Defender Pest Control- Fair Prices, great work, the right stuff to fix pest problems inside and out, and professionalism. This is the company that I recommend for all your pest control needs. I now recommend them exclusively. Nate hands whatever I need. The chemicals are not dangerous to pets, once they are dry. No more having to board my kittens for a day. I lock the two of them in the master bath for about two hours, and good to go. Less trauma, less fuss. My Rating -7.3 #pestcontrol #defenderpestcontrol #bestpestcontrol #mwapestcontrol #pestcontrolservice #pestcontrolprofessionals #pestcontrolservices #rendellsreviews

Provider response

Thank you Rendell!!

NA

Nathan Aycock

1y ago

Fantastic customer service. We've been using Defender since 2019 when they first started. They always go out of their way to take care of their customers.

Provider response

Thanks Nathan! We are grateful for the support!!

SP

Shawn Phillips

4y ago

AVOID THIS COMPANY and thank me later. I'm big on customer service and hiring professionals that know what they're doing and Defender Pest Control falls short in both of these areas. We used Defender for our real estate portfolio in NWA and wanted to give the small family owned business a chance, but they continued to come up short. We had to have them come out and retreat several times for simple and obvious issues. The owner Nate would complain to our staff about high fuel cost and ask that we provide him with a detail list of what to look for for each property he would treat for us. With our other pest control vendors, they have their own internal process and list of what to look for when they treat a home and will provide us with what was treated and any issues they came across we might need to address in the future. Again don't waste your time or money- go elsewhere...anywhere but not Defender Pest Control.

Provider response

Hey Shawn, it seems like this is a bad case of miscommunication. I tried to give you a call and was only able to leave a voicemail. We have been taking care of your properties for a while now and we certainly appreciated the opportunity. We’ve always been responsive and proactive in treating the pests around the properties. Anytime an issue popped up we came out happy to take care of the problem. We treated your new property in Noel on Friday at 10-10:30am. Then at 4:30pm we received an email saying there was a wasp issue in the shed. I called the tech and he mentioned he treated the outside of the shed and talked to the contractor present about the wasp issue. The technician said he thought they were talking about the property on Hickory so he went back this morning to retreat at Hickory. So, once we learned that it was in fact the new property, I offered to go back out on Monday. I also apologized for the miscommunication. As far as Nate complaining about high fuel costs, and demanding a detailed list of what to look for, that isn’t the case at all. In my email I stated that it would be helpful for us to have a heads up when you add a new property what the present pest issues were so we could avoid the high fuel costs of having to going back out—which we still were willing to do. I offered to go back out and treat the wasp situation, however Shawn declined.<br>Again, I’m sorry for the miscommunication and we’d be happy to get this all sorted out.

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