Arrow Exterminators
Verified301 W Deer Valley Rd Ste 3, Phoenix, AZ 85027
Open 5 days/week
About Arrow Exterminators
Arrow Exterminators is committed to Going Beyond the Call, offering a full range of residential pest control services in Phoenix, AZ. We are also the #1 provider of the Sentricon System for termite control in the Phoenix, AZ area.
Rating Breakdown
4.7
★★★★★118 reviews
Customer Reviews (30)
Response from Arrow Exterminators
Hi Mike, thank you so much for taking time to give us a 5-star review!
Arrow employees are knowledgeable and friendly. Have had no issues with insects or pests while using their services.
Response from Arrow Exterminators
Thank you so much for taking the time to give us your great feedback. We appreciate your business!
Great service, knowledgeable technicians and thorough service.
Response from Arrow Exterminators
Jim, thank you so much for taking the time to leave this excellent review. We truly appreciate your business!
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
We like that we can get all pest services with one company. We get our scorpion treatments and mosquito treatments from them. Highly recommend the company for great communication and value.
Response from Arrow Exterminators
Thank you so much for taking the time to review our services, Kim. Please feel free to reach out to us at any time with any questions or concerns. Thank you for your business!
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Friendly, efficient, on time, communicates well with the customer. Caring.
Response from Arrow Exterminators
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
On time and great service!
Response from Arrow Exterminators
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
The service providers and staff are polite, respectful and understanding of my needs. The price is very reasonable and the service is reliable. Great job, keep it up!
Response from Arrow Exterminators
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Response from Arrow Exterminators
Thank you so much for taking the time to give us your great feedback. We appreciate your business!
Very nice company.
Response from Arrow Exterminators
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Response from Arrow Exterminators
Thank you so much for taking the time to give us your great feedback. We appreciate your business!
Response from Arrow Exterminators
Thank you so much for your positive review. We're so pleased you're happy with our service and thank you for your business!
Polite, prompt, and professional service. I get a good value for my money.
Response from Arrow Exterminators
Thank you so much for taking the time to give us your great feedback. We appreciate your business!
Response from Arrow Exterminators
Hello there, thank you so much for the 5-star review! We truly appreciate your business and hope you have a wonderful day.
Response from Arrow Exterminators
Thank you so much for taking the time to give us your great feedback. We appreciate your business!
Terrible customer service and ineffective pest control. A complete waste of money. Tried to call corporate to relay my challenges with Arrow and they are unresponsive. Fire ants were my major concern and they are way worse while Arrow was contracted then when I mitigated myself with products from Lowes.
Response from Arrow Exterminators
Hi William, your 100% satisfaction is our number one priority. We're sorry to hear this. We have forwarded your review to our management team to follow up. Thank you for contacting us.
My neighbor had termites, they treated and he got the maintenance program....Still saw brown spots, they said, not active, We painted the brown spots and 2 weeks later, another tube started. Arrow told him the painter didn't paint that corner (LMAO).. They painted over it....That was 2 weeks ago, we are still waiting. When they come out they want to push more maintenance for other things....If they are not going to treat the problem and only take care of it when tubes show, the damage is already done. I would NOT recommend this company, he was an older man and I think they were trying to take advantage.
I did not see ext today
I spoke with Heather over the phone to schedule a termite inspection. I have a lot of questions regards their treatment, cost and procedures. She doesn’t know a thing. All she does is to sep up an appointment, really? Appointment without even knowing how much is going to cost me and how they will address the situation? She hung up the phone on me, so rude and unprofessional. I had the worse experience ever. If that is just the Custumer service I don’t want to imagine working with them. RED FLAG from beginning. The only reason I called is because my friend referred me to them but I will not hire them for anything and I will never refer any of my family and friends.
Response from Arrow Exterminators
Hello Shannon, we're sorry to hear this. Your 100% satisfaction is our number one priority. If you could send us your phone number or contact information to info@arrowexterminators.com we will have our management team contact you right away. Thank you.
Great service. They inform me when they are coming out and inquire if I am having issues with pest anywhere so they could address it at the time of their visit. I would recommend them to anyone who is looking for exterminating servic es.
Response from Arrow Exterminators
Thank you so much for taking the time to review our services. Please feel free to reach out to us at any time with any questions or concerns. Thank you for your business!
Such bad, unprofessional, rude service. Do not recommend. They were so rude to my mother, one of the managers actually hung up on her while she was speaking. If you're looking for respectful and professional service, do NOT go here! So expensive and on top of that have such a bad attitude. No thanks.
Response from Arrow Exterminators
Hi there, your 100% satisfaction is our number one priority. We're sorry to hear this. We have forwarded your review to our management team to follow up. Thank you for contacting us.
Response from Arrow Exterminators
Thank you so much for taking the time to review our services, Linda. Please feel free to reach out to us at any time with any questions or concerns. Thank you for your business!
They said my termite treatment came with a 5 year warranty...great right. Well a year later I get a $250 bill for my termite warranty coverage. They never mentioned it cost anything to keep the "warranty." After several bills and several phone calls later I finally just tell them to get their "rented" property out and cancel my "warranty." So they finally did. They said they canceled it over the phone, they removed their product, I received a receipt that it was removed figured it was finally all done, 3 weeks later I get another bill for $250! I'm so livid. These people are crooks and super annoying.
Response from Arrow Exterminators
Hi Paco, we're sorry to hear this. Your 100% satisfaction is our number one priority. If you'll email your property address to info@arrowext.com, we'll look into your account right away. Thank you!
When Svc man is told three times I feel my home has fleas and he states “you do not have flea”! Then after the 1st spraying I call to inform him the new dog I adopted woke up covered in fleas...I describe this to him....and he agrees my home has fleas and is ready to set up an additional visit BUT it will cost me $250! Required no no visit to inspect...just pay me I’ll send my guy over there, verifies he knew what he was doing to milk another $250 out of me, a retiree with a set budget, he has no SHAME & terrible employee representing ARROW EXTERMINATING.
Response from Arrow Exterminators
Hi, we've searched our active accounts and can't find any record of your account with us. If you can respond back with your property address and zip code, we'll look into this right away. We also wanted to make sure you were contacting the correct company as there is also an Arrow Pest Control located in Gilbert, AZ. We hope to hear from you soon. Thank you!
Contact Information
Phone
+1623-434-8586Address
301 W Deer Valley Rd Ste 3, Phoenix, AZ 85027
Website
www.arrowexterminators.comHours
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