Provider profile

Truly Nolen Pest & Termite Control

4.8 stars from 619 customer reviews · 200 E Myer Dr, Sierra Vista, AZ 85635

  • 4.8 out of 5 stars
  • 619 customer reviews
  • Sierra Vista, Arizona
  • Open 6 days/week
4.8
Rating
619
Reviews
Yes
Claimed
Yes
Website

About this provider in Sierra Vista

Truly Nolen of Sierra Vista provides an innovative solution to ongoing household pest problems. Our Four Season's Protection Plan combines advanced, proactive treatments with pests' seasonal behavior to keep your Sierra Vista home protected year round. We will work with you on pest control, termite

Pests handledtermitesmiceants
Praised forunderstanding

Rating breakdown from customer reviews

4.8

619 reviews

5
561
4
31
3
7
2
4
1
16

Customer reviews for Truly Nolen Pest & Termite Control

C

Cathy

6mo ago

We signed the contract with them, weeks after, they weren't able to catch not even one mouse with their traps, so I emailed them, they offered me a refund, but they also said that they needed more time to catch the mice, so we gave them more time because we really needed the problem taken care of, with the understanding that if they weren't able to kill the mice we would cancel the service, moving forward a few months, they didn't capture ANYTHING, so I reached out, to my surprise now, because w

Provider response

Cathy,<br><br>I'm so sorry to hear that you still have pests. Please email me at ginny.white@trulynolen.com, with your address, so that I can find the branch you are affiliated with and reach out to the branch with your issues. I cannot locate your account with the information that was provided.<br>

DJ

Diane Johnson

10mo ago

Sam and Charles have been excellent during this very stressful time. They were very thorough, friendly and understanding about my “freak out” regarding our sudden BB appearance. They have been out twice and each time assured us the situation was getting under control and also explained the process of dealing with BB. We are happy to say that Truley Nolan now handles all our pest control needs with the yearly program they offer. Very reasonably priced and we feel good they are only a phone call a

Provider response

Diane,<br><br>Thank you so much for taking the time to write such a wonderful 5-star review about Sam and Charles! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback!<br><br>Sincerely,<br>Ginny White<

S

Sandra

1y ago

Do not recommend! I set up two appointments. No one came. The first appointment was set at 1:30am not pm, but i was told they would be at my house between 1pm and 3pm. No one showed up. Called them and they said it had been scheduled for 1:30 am. So I rescheduled for the next Monday between 11am and 1pm again No one showed up. Called them again and they said I was next on the list that day with Michael and that they would call him and find out where he was. They told me they left him a voicemai

Provider response

Sandra,<br><br>I'm so sorry to hear that we haven't met your expectations. Please email me at ginny.white@trulynolen.com, with your address, so that I can research your account and reach out to the branch with your issues. I cannot locate your account with the information that was provided.<br><br>S

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