Provider profile

Terminix

4.8 stars from 1,014 customer reviews · 7845 E Gelding Dr Suite 105, Scottsdale, AZ 85260

  • 4.8 out of 5 stars
  • 1,014 customer reviews
  • Scottsdale, Arizona
  • Open 7 days, Early hours, Evening hours
4.8
Rating
1,014
Reviews
Yes
Claimed
Yes
Website

About this provider in Scottsdale

Since 1927, Terminix has been Scottsdale, Arizona's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuis

Pests handledtermites
Praised forfriendlyefficienthighly recommend

Rating breakdown from customer reviews

4.8

1,014 reviews

5
939
4
25
3
7
2
4
1
39

Customer reviews for Terminix

DD

Denise Dunning-Ricketts

8mo ago

They have the worst customer service ever! First, wewere looking for an inspection to sell the house. They lied, said we had to do the inspection that extended the warranty (without knowing if the buyer wanted to stay with Terminx). Finding that was the wrong inspection, they rescheduled, and after waiting three hrs, no one showed up. Finally got the correct inspection These big companies that have decentralized offices, not in your area, much less your part of the country do not serve the cl

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience

LC

Lucia Cisneros

1y ago

The initial inspection was conducted promptly by Kevin O. No issues there. Technician Canyon H. did his initial pest control measurements on December 2nd. The scheduled follow-up visit was to take place on December 5th, but I received a text message from him informing me that he had to cancel due to illness. I responded with my well wishes and inquired about the new date and time for the visit. However, no further communication has been received. I strongly advise against recommending this co

Provider response

Hi, we take our reviews seriously and are disappointed to see that we didn't meet your expectations. We'd like to learn more; please reach out to us at (877) 837-6464. We hope to hear from you soon.

LB

LeAnna Bunting

2y ago

We have had termite service through Terminix for years now. When we initially signed up with them, we were told that if we got termite damage while receiving treatment with them, they would pay to repair the damages. They never did a full perimeter treatment. They only did a spot treatment and guess what. Now we have termite damage in two different places in our house. They came out and did spot treatments and I was told a manager would call me about the existing damage. The manager would not ca

Provider response

Hi Leanna Bunting, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please forward your contact information to social.support@rentokil-terminix.com and we will be happy to further assist you.

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Treatment and cost guides before you call

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