Provider profile

Terminix

4.6 stars from 1,023 customer reviews · 485 Production Ave Suite 100, Madison, AL 35758

  • 4.6 out of 5 stars
  • 1,023 customer reviews
  • Madison, Alabama
  • Open 7 days, Early hours, Evening hours
4.6
Rating
1,023
Reviews
Yes
Claimed
Yes
Website

About this provider in Madison

Since 1927, Terminix has been Madison, Alabama's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisanc

Pests handledmicetermitessomething
Methodstermite control

Rating breakdown from customer reviews

4.6

1,023 reviews

5
871
4
55
3
18
2
11
1
68

Customer reviews for Terminix

NR

Natalya Rierson

2y ago

UPDATE: I thank you for your response. You filed a report that the repairs were complete, when in fact there was one visit by Zoey to gather the information only. I called several times and nothing has been done. I just called the number listed below. Please, TERMINIX, finish the job. 07/01/2024 It has been a month since I called about the termite damage to the studs. Zoey came out, took pictures and said she will submit the report. TERMINIX came out and drilled the holes around the building. N

Provider response

We would like the opportunity to address your concerns. Please reach out to us directly at (877) 837-6464 when you have a chance. Thank you, and we look forward to hearing from you.

MM

Marcia M

1y ago

The scheduling is absolute trash. I pay hundreds of dollars per year for service but can't seem to get them to do the inside treatment because they send me a text message less than 12 hours before an appointment with a 4 hour window. I have a job; as a professional, I can't just call out last minute like that. How can you have customers on a recurring pest control plan but can't have a set or semi-set schedule...? Or be able to schedule more than 12 hours out? It's been months since my last indo

Provider response

Marcia M, we regret to hear that you had this experience with us.we regret hearing about your experience with us. We want to address this matter further. Please email social.support@rentokil-terminix.com listing your full-service address or customer number, phone number, and review or service conce

HN

Heather Nielsen

2y ago

TLDR; do not waste your money. They will not even acknowledge complaints made and charge you a hefty fee for cancellation of an unsatisfactory service. Good luck getting a hold of corporate. Left big holes in my yard. Initially I gave this company a 3 star. Neutral at best on satisfaction UNTIL they decided to sign us into a one year contact for termite control (never ask for it we live in a brick home with no trees or any sort of termite attraction). They came and installed stakes into the gro

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to social.support@rentokil-terminix.com listing your full-service address or customer number, phone number and your Google Review or service concern/request. We apologize for any in

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Treatment and cost guides before you call

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