Provider profile

Orkin

4.3 stars from 67 customer reviews · 1 Wildwood Dr, Parkersburg, WV 26101

  • 4.3 out of 5 stars
  • 67 customer reviews
  • Parkersburg, West Virginia
  • Open 7 days, Early hours, Evening hours
4.3
Rating
67
Reviews
Yes
Claimed
Yes
Website

About this provider in Parkersburg

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…

Rating breakdown from customer reviews

4.3

67 reviews

5
48
4
7
3
3
2
3
1
6

Customer reviews for Orkin

CR

Ciara Roberts

1y ago

They sprayed my home and literally sprayed my dog without my consent to spray my home. They had the wrong address but regardless they SPRAYED MY PET IN THE FACE WITH PESTICIDES. I have it all on video and will be complaining further to the company..

JH

Jeremy Hunt

2y ago

UPDATE they wanted me to sign a contract before answering any questions

JH

Jeremy Hunt

2y ago

Kept saying they would show up and never did

JM

John Murphy

2y ago

they kill bugs

KV

Kitrina Van Dine

4y ago

Polite and professional. The guy they sent out to give the estimate made me feel comfortable having a man in my home when I was alone. Overall, no complaints. They were beat out by Terminix because I could get whole home pest control and make monthly payments. Otherwise, their services were reasonably priced from my research.

LO

Larrey Oliver

4y ago

Been onboard with Orkin for years now and have never had any problems with their services. They always call me the day ahead of time and Mike is always on time. Never had a bug problem and he makes sure to that it stays way.

CP

Carolyn Paugh

5y ago

I feel they try to pressure people into a contract without knowing for sure what the issue is. Could easily persuade an elderly person to pay for unnecessary service. No elderly person that lives alone could possibly do all the prep work alone.

NP

Nick Proscia

5y ago

Called 3 times. 3 times they said they would call back. Never did

CT

Christian Truitt

6y ago

Still cant get none to call me back

DB

Debbie Burge

6y ago

Everything was good

MM

Marcy Miller

6y ago

1st apt was 4 hours late tech running behind had to put a full day on hold for them to show up for an apt they never called to let us know we called several times never got a response back then finally had to call the company to see what was going on. 2nd apt susposed to show up at our home at 8 am called the guy on the card didnt answer his phone and its 2 hours now past this 2nd apt time. Running a business you should arrive on time and stay in contact with customers on apt days if your going to be late, call them make some sort of communication alot of customers have jobs to do as well. I find it disrespectful for the price we pay your company to make a customer put a full day on hold. If you cant arrive in a 15 min span of time from an apt time you shouldn't have a bussiness to begin with. If I could give no stars I would.

GM

Greg Miller

6y ago

Very happy with the service the employee that service’s our home is a very good person and does a great job

TS

Tomohiko Sugiyama

6y ago

My wife tried to contact you by e-mail and text several times but never got response.

BW

Bobbi Workman

6y ago

While I had doubts because the roaches didn't seem to be leaving fast or at all, the treatments did indeed work so all in all good service although you might have to tell your exterminator to use at least half the bottle even if HE feels it isn't needed. You are paying for it after all.

FD

Felicia Dennis

6y ago

I'm not happy with my services u haven't been here since June and the pest is getting worse. I need the services I'm paying for.

Provider response

Ms Bryant, I apologize for the late response, can you please call the office and we will see if we can help with your services. I tried looking up an account but there isn’t one with your name on the account? Thank you. Jason B

BW

Bethany Wyatt

6y ago

We called Orkin in due to a pest problem in our business. They have visited us 4 times and have done great each visit. This is now a routine maintenance for us. Thanks Orkin!

SC

Samuel Canterbury

6y ago

Super quick and efficient

DB

Darrell Beam

7y ago

Very courteous and professional. Pulled no punches with the situation at hand and with a treatment regimen. Very well pleased and I highly recommend this company.

LH

Leta Hildreth

7y ago

Orkin came out quickly when I first called. They sprayed inside and I think outside. I didn't go it with him. It was raining so I don't know if that made a difference or not. He sat a couple mouse traps. A few days later I called again about the mouse issue. They came the same day and set some traps and we still have the mouse. We still have lots of ants, spiders and other 4 legged bugs. The lady told me it was because there was a mountain dew can on the patio table out front. Don't sure if the can bright the ants to the back patio or not. Than there was a very large brown spider with a large web outside the dining room window. I took pictures and attached then to the text message they sent me about leaving this review because the message said to text them if I had any questions. So I attached the pictures and told them about this spider. Not one word back from them. I wasn't going to do this review until I heard back from them. But decided to go ahead and leave a review....I have said all to say I am NOT at all pleased with Orkin's service.

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Treatment and cost guides before you call

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