About this provider in Kearneysville
Petti Pest Control is a family-owned pest control company based in Charles Town, West Virginia. We aim to provide quality, affordable pest control to our community. Our number one priority at all times is your safety and happiness, so you can rest easy knowing you're in good hands.Get fast relief wi
Rating breakdown from customer reviews
4.9
942 reviews
Customer reviews for Petti Pest Control
Sierra
10/10 recommend Petti Pest! When I say I called them in full panic mode… I mean FLYING ANTS had me questioning everything 🥹 I called, probably sounding slightly unwell, and they came out SAME DAY like absolute pros. No judgment, just “we got it handled” energy while I tried to recover emotionally. Fast, professional, and truly lifesavers. If bugs ever try to humble you, call them immediately — these are your people! If I call with a worry they almost always make it same day if not the very ne
Provider response
Thanks, Sierra! We appreciate the rating and your business.
Troy Thomas
Sean and Robert were very informative, professional and pleasant at their consultation and application. And, the application was administered directly after the consultation, which was also very proficient and appreciated! Within 90 minutes, the envelope of our home was assessed and addressed. From a customer service perspective, Petti has met the mark. The treatment applied to ward off all pests I will assume is at least an industry standard solution and will expect it to do so. We are very ple
Provider response
Thank you, Troy! Your feedback helps us continue to improve and grow.
Iyana
RESPONSE TIME: Extremely Fast. They might even be able the schedule you for same day service. CUSTOMER SERVICE: The workers are very friendly. As well as the customer service rep. The lady on the phone definitely wants to help and is polite. OVERALL REVIEW: Unfortunately, in regards to pest control they could not help with my issue and I wish they had been upfront about that. Especially at such a high price point and being unable to resolve the main issue. LIMITATIONS: Due to not being g
Provider response
Iyana, thank you for your feedback. We're sorry to hear that our service didn’t resolve your pest issue as expected. While we are not general contractors and can't move appliances, we should have communicated this clearly upfront. Additionally, it’s concerning that some areas—such as the visible hol
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Treatment and cost guides before you call
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