Provider profile

Exterm-Tek Pest Control, LLC

4.6 stars from 9 customer reviews · 106 B Tolley Hollow Rd, Charleston, WV 25320

  • 4.6 out of 5 stars
  • 9 customer reviews
  • Charleston, West Virginia
  • Open 6 days/week
4.6
Rating
9
Reviews
Yes
Claimed
No
Website

About this provider in Charleston

Exterm-Tek Pest Control is a local, veteran owned company servicing the residential and commercial needs of the Kanawha Valley and surrounding areas.

Pests handledyellow jacketsbed bugsmice

Rating breakdown from customer reviews

4.6

9 reviews

5
8
4
0
3
0
2
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1
1

Customer reviews for Exterm-Tek Pest Control, LLC

EP

Emma Pepper

5y ago

We are worried about yellow jackets in our home. We have a small child and dog, and so this has been especially concerning for us. This company has been a pleasure to work with - they went above and beyond for us. Extremely responsive, timely, and thoughtful in their approach. They took the time to walk us through options and services, and educated us on what to look for.

Provider response

Aww :) That’s very sweet of you to say Mrs. Pepper. It’s most certainly our pleasure to help and we certainly appreciate the kind words, as they help local businesses tremendously.

BW

Bettina Wilkinson

5y ago

I contacted them after reading the positive reviews. Basically that they were reasonable on the prices, and that they was. I found I had bed bugs. I contacted them, they were quick to come in midst of lockdown. Which I was grateful. They gave me fair price and offered me payment plan, half then half in 2 weeks when they came back. I paid all the 1st visit, probably a bad mistake looking back. Its been 30 days they said they'd come-back in 2 weeks spray again in case there were eggs. I first sent email that was 10 days ago off their website, there was no reply. Then I called and spoke with someone 5 days ago, they said they'd call me later that evening..I have heard nothing back. So 2 days ago left message. Called again this morning because I am still getting bites, and would like them to do as they said they would. The call went to voice-mail, so I will see? If they come and do the 2nd treatment I will update my review. Otherwise, be cautious if it's a 2 step process. It is alot of money to do the treatment anyways but if like they said there was eggs. It was money down the drain. *Update tgey never came for the 2nd treatment. Its been 8 months and still getting bites but here I am paying someone else double the price. However, they come back 3x, its a gaurantee ( I will get in contract) 90 days. So dont waste your money, they are cheaper but your basically throwing your money away. You will be calling someone else later.

KW

Kristi Wheeler

7y ago

Professional team with reasonable costs. Very responsive and informative - I appreciate and highly recommend their services.

AF

Andy Frampton

8y ago

Had a problem with an infestation. They were extremely professional and timely. Explained everything I'd need to know about the products they used and timeframes on them. Bug problem solved and the company is a pleasure to deal with.

RH

Rabbit Hole

8y ago

The technician is really nice and actually shows up on time. We have a mouse problem and Exterm-Tek has helped us way more than the last pest control company did. The last company stopped by once a month and was here for three minutes. The tech with Exterm-Tek actually spends time with us to ask about any new developments and he adjusts the program but not the price. We couldn't be happier. I highly recommend this company to anyone.

Provider response

We really appreciate the time we get to spend with our clients. The old school approach of spending time with clients during and in between services is something we believe whole heartedly in. We certainly appreciate the time you took to review our company. Have a great day!

NS

Nikki Stone

8y ago

This company was a pleasure to deal with, from beginning to end! Their customer service was top notch, and they went above and beyond our expectations for services rendered. We will be using them for all of our pest control needs from here on out, and highly recommend them to anyone that has a need for their service!

Provider response

It was our pleasure and we certainly appreciate the kind words. We also hope your fur babies can play comfortably in the yard with no pesky fleas biting them!

UA

Uninvited Apparition

8y ago

Had a big, bad, bed bug problem. 2 Story house and lots of space. Professional and corteous, prompt and efficient. Would recommend for any pest problem. Very educated on the process and chemicals, and a fair price to boot.

Provider response

Thanks so much for the great review! It was our pleasure servicing your family and we hope you never have to experience that problem again!

JW

Jamey White

8y ago

The prices here are substantially lower than any of the other providers in the area. You can save 30-40% or more on a standard bed bug service. The service is outstanding, as is the customer service delivered by the company. I highly recommend this company for any pest control need you may have!

Provider response

It’s always a pleasure hearing how someone is pleased with our service and savings. We appreciate the feedback and positive review.

PP

Paul Phillips

8y ago

Great prices compared to others in the area and the techs were super nice. I have referred three friends so far and highly recommend.

Provider response

We strive to keep the “local” feel and that includes saving our neighbors their hard earned money. Thank you for the kind words and know that we really appreciate you.

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Treatment and cost guides before you call

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