About this provider in Webster
Eco-Pest Inc. Is a family pest control business in the Houston area operated since 1954.
Rating breakdown from customer reviews
4.8
176 reviews
Customer reviews for Eco Pest
Dani C
Thank you Jesse for your honesty. Someone told us to consider installing termite preventative for our home, so I called Eco Pest for a quote. Jesse explained what we actually need and what we don't really need. This was refreshing to hear compared to other companies. Because of this, I will keep them in mind for future needs, and I highly recommend them to others.
Joseph Nasser
Concerned we had termites, we received a quote for services from a national company. Then Eco Pest came by. "Save your money. You don't have an infestation." They went on to show me what to look for, where, and *why* those locations were the highest risk. They also educated me on the types of preventative services, their efficacy, and when they are most worth considering. I've had other local companies before earn my trust by being honest in an industry filled with poor ethics. That earns loyalty. I see no reason I would look elsewhere than calling Eco Pest when I actually need to in the future.
Becky Lyst
Other than being bothered after getting out of my car at 9 PM with "Alex" begging me to sign up. I had just gotten off work and told him numerous times I was tired but he still insisted. Nothing like working 8 hours on your feet with my lunch bag in hand and being expected to automatically sign up.🤬
Provider response
Hi Becky. Sorry somebody was harassing you but that wasn’t anybody who works for EcoPest. We don’t have a sales team or “cold call”. Can you please correct your review? Thanks -Jesse
Reed Harding
Wow! What a refreshing experience I had with Eco Pest. Bought a house in Houston recently and discovered termites. Gave Eco Pest a call and Jesse came by for a free inspection the following day. He was professional, kind, and very honest. He quoted a beyond fair price. Super impressed. Thank you for the 5 star service. Good people do still exist.
Provider response
Thanks Reed!!!!! I hope the house updates go smoothly. -Jesse
Lacy roberson
This company’s customer service in in the Philippians and a PAIN to work with. I’ve held on the phone for over an hour trying to cancel and they continued to tell me they were transferring me to “someone stateside” but the next person that would pick up the phone would say they’re not in the US but “associated with the US”. I’m not sure what’s going on but it’s definitely giving SCAM vibes.
Provider response
Hi Lacy. I think you have the wrong company. We don’t lock anybody into contracts or charge cancellation fees. Also, if you had used our services we would give your money back if you are unsatisfied. Can you correct the review? Thanks! -Jesse
Shelly Jordan
We have had the same technician for many years! He is very thorough and efficient! He always has a smile snd is happy to be helping us. I highly recommend EcoPest! It is earth and pet friendly too!
Provider response
Thanks Shelly!!!!! I hate to brag but we have a good team. We have been lucky to have such good people to work with every day. Thanks! -Jesse
Tyler Trimsale
11:50am Friday November 21st 2025. Technician doing 50 in a 35 and swerving around me like a maniac.
Provider response
Thanks Tyler. Sorry to just now reply. We take anyone’s reports serious. Since your review we have added GPS location and speed to the trucks.
Brittany
Love these guys! They took care of all our fire ants in the yard, and they're timely with their quarterly spray schedules, and their team is super nice and helpful. Thanks Eugene!
Provider response
Thanks for using our services Brittany!!! Yes Eugene is very thoughtful and kind. - Best Jesse
Carl Fuess
Called to see about having a property I'm purchasing treated for termites. Person who answered the phone either was busy or didn't want the business. Was told it should be the seller's problem and or why do I think there's a problem? I guess this company doesn't really need the business.
Provider response
Sorry for your experience on the phone. Sounds like we should have explained better. With any large transaction like a home sale it’s inevitable that non disclosures or bad inspections can become an issue. If a buyer uses their own people and an issue arises later there would be less chance of recourse. Also there are other rules that can apply either the type of mortgage being used. Best -Jesse
Danielle David
Lawrence has been doing my dads house since I was around 7 yo and now I got him out at my home years later and he did an outstanding job for an amazing price!! Thank you EcoPest
Debbie Wisdom
Kevin and Branden were my techs today. They explained everything of how the process works and really felt like they cared about taking care of my issues. Will recommend Evo Pest to my neighbors!
Daniel Rodriguez
These guys were amazing! We had a serious formosan termite infestation. I had 3 other companies come and inspect, and Eco-Pest was the most knowledgeable and recommended the most appropriate and cost effective treatment. They did a better job than the other companies would have done based on the treatment recommendations and Eco-Pest’s work, and they were far more affordable. And when I say far more, I mean it! I was quoted between $1,500 to $8,000 from the other three companies, and Eco-Pest only charged me several hundred. Because they are a smaller family owned company, they don’t have as much overhead and can charge significantly less as a result. The other companies were clearly trying to upsell me expensive extra services that were not needed using scare tactics, but Eco-Pest clearly had my best interests first in mind instead of its own interests. They clearly are a customer first company. Jesse and Viktor did an amazing job, and were very friendly. Excellent customer service! I would recommend them to anyone for termite treatments, and I am sure their other services are great too. I look forward to using them for all of my pest control needs in the future.
Sam Podobinski
Eco Pest is extremely knowledgeable and gives you a no-BS analysis. While Terminix and other competitors try scare tactics to get you to buy their inflated and possibly unnecessary services, this company is reasonable and level headed. They should be your first call if you have any termite concerned!
Provider response
Thank you Sam. Sometimes I feel like I’m doing improv or an intervention on most visits. Hahaha. All seriousness I can be wrong at times and nature is crazy but Eco-Pest will never do a termite service unless it’s necessary. Just because swarmers “reproducers” are in somebody’s house doesn’t mean a colony is eating your home. <br>-JW
Jess Lane
We had our first service with eco pest today it was quite possibly the best customer service I’ve had in years. I was running behind this morning so I was caught off guard by the arrival of the technician (named Anthony), but he was incredibly patient with me. Though I took my dog to another house down the street, he told me she would have been no issue at all, and he made sure to assure me that she will not be affected by the solution he sprayed in and out of the house. He told me he used his smaller sprayer on the outside of the house because of all the plants I had in my garden, and that amount of consideration is top tier in my book. I was also so pleased to find that he was very precise with where he sprayed inside the house and I’m am so grateful for that. This was a very, very pleasant experience.
Provider response
Thank you!!! Yes Anthony is a great guy. He also services our Sentricon termite bait solutions for our customers. Thanks for using Eco-Pest…The Pest Arresters.<br><br>-JW
Rebecca Ann
The salesman was kind and told me I was paying extra money upfront so if I wanted to cancel contract I could. The first person to treat our property did a good job. He took his time removing webs, checking for wasp nests, etc. Now after terrible communication with company for appointments and terrible services since September 2024, I am done and now company says I can’t cancel. We have 2 homes and about 1.2 acres. When they treat our property now they are on the property for less than 10 mins. The ants have only gotten worse, we have had to treat wasp nests and webs and our pets have fleas (before moving here we had been flea free for 5 years). I kept hoping it would get better. I am so frustrated right now and tired of companies not doing the right thing.
Provider response
Hello Rebecca Ann. Sorry you are having problems but I don’t think we are your pest control company. We don’t have contracts and can cancel at any time without penalty. If you are in Houston we can help with pest control. Best, Jesse
Robert Sanchez
Been with them for years. If you report a pest shortly after a spraying they will come a second time no cost
adasia phipps
This place is terrible I live in 51 ten town homes and I have a video of there pest control guy coming in to leave one of those green cards and he left right back out of my house and this is not the first time they have done this, this keeps happening and now it’s getting frustrating I would like to report this as many times as I can… this company wears green shirts and left this green note but did nothing at all
Provider response
Hello Adasia. We do not service your home. The picture shows somebody else. Our uniforms are different colors. Also, you are not in our computer system. Sorry you are having issues. Can you please remove the 1 star review? Best, Jesse
Samantha M.
LOOK NO FURTHER THIS IS THE COMPANY YOU NEED!!!! This company is top tier, if you are looking for amazing service, attention to detail and the kind of hospitality you get from family this is the company for you. They really make you feel like your apart of theirs. I can't say enough about them and Tim our tech AND it's owners. Family owned and run and they really go above and beyond to ensure your pests are controlled. The owners spend time and lots of money to ensure they have the very best chemicals to treat ALL your pest needs and make it safe for your family. They are incredibly understanding financially as well. It's just the absolute best.
Stephanie Carangie
We’ve been using Eco Pest for many, many years and love the service! Eugene is the best, always friendly and professional and keeps our house bug free!!
Sarah Dearing
Our representative, Tim, always does a thorough job. He’s knowledgeable, friendly, and we are very thankful for him.
Shane Armstrong
Tim is the best! Super friendly and always professional. Always a pleasure working with him!
Tammy Bonner
I can highly recommend Eco Pest!! I've used Eco Pest for over 10 years and Lawrence has been my technician for the last 7. He is friendly, kind, and personable, but above all, professional and thorough. My home is fully protected inside and out and I never have to worry. Lawrence also takes the time to ask how I am and even interacts with my dog who loves the attention! Outstanding service!!
C james
I HIGHLY recommend Eco Pest control. From my initial evaluation of my problems with Jon, to my first service call with Ovie, everyone was professional, knowledgeable and kind. I am excited to have my pest management now!!
Terry West
Eugene did great. Always have been pleased with Eco-Pest services
ZEN
Wow!! Jesse came out to the house for a termite inspection. This company is so honest! Yes honest...they do still exist! He did a very thorough job, no termites just fluke bugs. I would highly reccomend them to anyone for pest.
Laurie Omdahl
Tim is great as our exterminator.
Kathleen Brandt
Tim is great! Always on time with a smile on his face and a great recipe to share!! Thanks so much!!
Jim Croce
Eco Pest has been servicing our home for over a decade. Tim is courteous, personable and very professional. I would highly recommend him and Eco Pest.
Merlot Wagner
Tim is always keeping the pests away from our home. He is great with our dog who is the boss of who comes in or stays out😁 10/10 we love ecopest!
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