Faulkner Pest Defense & Control

Mr. Ray was outstanding! I called him about a rodent issue, and he arrived on-site very promptly to take care of it. He was extremely professional, knowledgeable, and took the time to explain everything throughout the process. I really appreciated his patience and willingness to answer all of my questions. If you’re looking for someone who is reliable, professional, and genuinely cares about providing great service, I highly recommend giving Mr. Ray a call.

Mr. Ray is a hero. I called him after seeing a snake hanging out of the siding of my house. He was calm and put me at ease over the phone. He arrived that day and spent significant time explaining everything and inspecting my property. He didn’t find the snake initially as the invader had left his hiding place. However, as he was preparing to leave, the snake attempted to return to the scene, and Mr. Ray swiftly captured and removed him. I was so relieved! Mr. Ray will be coming back out to help make my backyard as snake proof as possible, and I am forever grateful. Great company, very kind, and attentive!

I can’t begin to explain how much peace and relief Ray gave our family. We had raccoons for months and this other company was so horrible in conducting business. Ray came in as my last resort and was able to get a raccoon in less than 2 hrs and the rest were gone within the week. They dusted, sanitized and cleaned up our attic. Their prices are very family friendly with quick work done. Can’t thank them enough for the work done. They will have my business as long as they are in services!!!

I cannot emphasize enough how fabulous this company is! After calling 5 different pest control businesses and not getting the help I needed, I called Faulkner Pest Defense and Mr. Ray was so patient and helpful and assured me he would help me figure out my pest issue and resolve it. It was very easy to set up an appointment and he was very thorough in examining my home to find the culprits (something was biting me every night and no one else could figure out what was going on). He was able to identify the problem (mites) and went above and beyond to help me solve the issue. His pricing was reasonable and I felt confident in his ability to help me. He was very knowledgeable and took the time to answer all my questions and to give me tips on how to prevent possible infestations in the future. He was available by text message also when I had questions after setting up my initial appointment. He also brought along with him such a friendly, positive attitude and positive energy. It was a very stressful week for me due to this issue, but he was just so patient, kind, and had such a calming presence. He was confident in his work and I can finally rest at ease without getting bit every night. I would highly recommend his services! Just like his name, Mr. Ray is truly a “ray of sunshine!”. I’m so thankful for his help and I know just who to call in the future for any pest control issues!

Mr.Ray was extremely helpful and answered all of my questions! Customer service was off the charts!

Mr. Ray came in under an hour and took care of the water moccasin we encountered while outside at our home. Price was fair and service was excellent. Highly recommend!

After speaking with Ray over the phone, I felt like maybe I found the right exterminator. Tristan came out and he was awesome. He was friendly, professional, respectful, and educated us on keeping pest at bay. I thought I just wanted a one and done, but after talking with him, I'm going to get continued service. Great customer service goes a long way. I'm glad I found them.

Highly recommend Faulkner! Fast response time, excellent customer service, and they took care of our issue quickly and efficiently.

They did my first pest service today, and I'm a big believer of the first impression, and the technician Patrick was just amazing and polite and professional and did great job, I will update my review after few more services but I have good feelings that will be a positive result too.

Tristan is AMAZING! His customer service was absolutely stellar and he was very knowledgeable of all the issues we were having at the time. He was super diligent in his work and took the time to even give us tips about preventing future disruptions from wildlife. I've since had my close friends and relatives call Tristan for all future occurrences. Best part about it is his low, affordable pricing. You don't have to pay these big name companies top dollar to receive TOP QUALITY. Thanks Tristan!

Best exterminator service in town, polite, fast, honest, affordable and reliable. Absolutely recommended if anyone is in need of services there's only one name to trust and that's Faulkner!

Tristan was great! Very professional and you can tell he really knows his stuff. Answered all of our questions and walked us through everything. Great guy and I highly recommend his service!

Tristan did a stellar job! He took time to walk us through the process. We felt much more confident and knowledgeable managing the pest problem in our home. Happy now that the pests are on their way out!

I waited a couple months after their service to write my review because I wanted to see if it would actually last and I’m glad to report that we are very satisfied with the service that was provided. We had so many wasps always surrounding our house. Somehow they started getting into the house and we couldn’t figure out how. Faulkner pest control came over several times to treat the issue and we haven’t seen a wasp since! Very grateful because we’d paid 3 other pest control services since moving in 3 years ago and no one treated the root cause like Faulkner did.

Tristian was very prompt, thorough, professional, and friendly. The price was fair and reasonable for what was needed. The best part? No more squirrels and now we know who we can call for these issues in the future. Will be doing business again friend. Take care Tristian, God bless ya and your business

No one ever wants to deal with pest control : but if you have to, I’m so glad I found Faulkner Pest Defense. From the first call, they were kind, professional, and incredibly knowledgeable. He took time to educate me about what was going on, explained the process clearly, and truly made me feel at ease. What really stood out was his level of care ;even when I had a late-night pest issue, he took the time to help me over the phone and reassure me through it. That kind of support is rare! If you’re looking for someone who genuinely cares about their clients and goes above and beyond, I highly recommend Faulkner Pest Defense.You wont regret it!

Working with Faulkner Pest Defense, particularly with Tristan, has been a professional and efficient experience. Tristan's knowledge and expertise in pest control have been invaluable to our business. I highly recommend Faulkner Pest Defense for any pest management needs in Richmond.

"I've been thoroughly impressed with Faulkner Pest Defense exceptional service! Tristan was knowledgeable, friendly, and thoroughly explained the treatment process. The results have been outstanding - no more unwanted critters in my home! What really stood out was their attention to detail, ensuring the job was done right. Plus, their prices were very competitive. I highly recommend Faulkner Pest Defense for all your pest control needs. Five stars isn't enough - they deserve ten!"

Great services an they really want to help you as best as they can

Very reliable and communicate with me along the way.

Great Pest Control Expert

Very kind, helpful and professional.

Ray came out after hours around 10 PM and still provided amazing service. They answered my call right away, gave me a quick quote and ETA, and even explained what to do until he arrived. Once here, he removed the SNAKE in less than 5 minutes and took the time to explain everything about it. I had called another company before, and their quote was $450 with the same ETA. Ray charged $250, which was very reasonable for the time and distance. He did an excellent job, and I definitely recommend Faulkner Pest Defense!

Found a snake in our garage late last night. We were lucky to have found Tristan still at work and he agreed to come help us out. After an hour long search, he finally found it's hiding spot and caught it. He made sure we were safe at all times and answered all our questions (a million of them) to put our minds at ease. We are very grateful for his service and would highly recommend his services to anyone else.

I was in my garage late at night when I spotted a mouse and completely freaked out. I called Faulkner Pest Control right away, and to my surprise, they were at my house within an hour! They set up traps immediately, inspected my home for possible entry points, and explained everything clearly so I knew what to expect. What really impressed me was their follow-up. They came back for additional visits to check the traps, reassess the situation, and make sure the problem was truly resolved. Thanks to their fast response and thorough work, I can finally go into my garage without feeling on edge. Highly recommend their service!

Faulkner pest control is the best! They are professional and efficient. No pest problem is too large for them to handle completely. They are knowledgeable regarding the pests and how to get rid of them quickly. With many years of experience and expertise you will not be disappointed with their continued service. Call them TODAY!! Don’t DELAY!

I had a mouse issue and called in Faulkner, they quickly assessed the situation, sealed access points, and set up bait stations and traps that completely controlled the situation. Mr. Ray was professional, knowledgeable, and generous with prevention tips so it won’t happen again. Excellent customer service all around, would absolutely recommend!

It has been about 2 weeks since the bed bug spray treatment and seems to be working well. Called about 5 companies on a Saturday night before settling with Faulkner. Mainly for two reasons: Kim, the coordinator, and the reasonable price. Kim really listens and spends the time to explain the process and was very transparent. I think our chat must have lasted for about half an hour and that was in the middle of the night. Such a relief when I was at a total loss for I had never encountered bed bugs in my home or anybody else's. The service didn't stop there as the technician, Tristan, showed up on the same day, Sunday, and was very explicit in the process. His recommendations, physical assistance in helping me throw some of my heavier belongings, helped my neighbor who accidentally dropped his keys to his home from the dumpster and lastly, updated me through texts on the time that I could return home, really put me at ease. Oh, he is also very knowledgeable and absolutely honest. In a nutshell, Faulkner's management must have a good system put together to have service-oriented team members. Oh, one last note, please get Kim a computer that is faster as I had to wait for a bit over the phone because of it. Anyhow, the fact that she loves her job in itself deserves a super computer.

As a business owner it was nice to see how Ms. Kim and Mr. Ray. It was nice to see our way we run business aligns with Faulkner Pest Defense. I will recommend all my customers to Faulkner Pest Defense. Thank you Mr. Ray for the amazing work you did. Thank you Ms. Kim for answer the call and the phenomenal customer service you provided to me. May God keep blessing this business and wish nothing but the best for y'all.