It's Bugs Or Us Pest Control - Northlake
Verified2906 Peekaboo Ln, Northlake, TX 76247
Open 7 days
About It's Bugs Or Us Pest Control - Northlake
Since 2001, It's Bugs Or Us Pest Control has proudly served the Fort Worth community. We specialize in comprehensive pest control solutions, ensuring your home or business remains free from unwanted invaders. Our experienced team is dedicated to providing effective and reliable service, delivering peace of mind with every treatment. Trust us to handle your pest concerns with expertise and efficiency, making your space comfortable and pest-free.
Rating Breakdown
5
★★★★★34 reviews
Customer Reviews (10)
I had to write in gratitude for the outstanding service we receive from “Its Bugs Or Us”. Our tecnician Colton was very professional and courteous, but most of all, was very knowledgeable. A new housing development is going up across the street an mt neighbors have noticed mice. Colton explained the mitigation measures that he performed previously, and how he makes sure the weep holes in the bricks are thoroughly treated. He walked the property with me a suggested copper mesh to to prevent any pests from entering the property. Colton explained the treatments performed and what to look out for. It is comforting to have such a dedicated and knowledgeable person looking out for our best interests.
Response from It's Bugs Or Us Pest Control - Northlake
Hi, Mark!<br><br>Thank you for taking the time to share such thoughtful feedback. We’re glad to hear Colton’s professionalism, knowledge, and attention to detail made a difference for you. <br><br>Proactively addressing concerns—especially with nearby construction—and taking the time to explain treatments and prevention methods are things we take seriously. It’s great to know you feel confident and well taken care of. <br><br>We truly appreciate your trust in It’s Bugs Or Us Pest Control.
The best pest control company in the Dallas-Fort Worth area. Served by a family ownership and his owner Erik Hernandez is the best. His professional service is unique and always follows if everything is running OK with the services given by his employees. Thank you Erik for everything and thanks for answer all my messages always.
Response from It's Bugs Or Us Pest Control - Northlake
Thank you for such kind and generous feedback, Adrian! <br><br>We’re proud to serve the Dallas–Fort Worth community as a family-owned company, and it means a lot to hear that our team's hands-on approach and follow-up stood out to you. Staying responsive and ensuring that every service meets expectations are priorities for us. <br><br>We truly appreciate your trust in It’s Bugs Or Us Pest Control and your continued support.
After canceling due to poor service, the owner rang my doorbell multiple times, peered through our front window into the house (caught on Ring camera), called/texted/WhatsApp repeatedly even after I said I was busy and would call later, and ignored my ‘please stop calling’ request. The owner even figured out where I work and mentioned my CTO’s name in his text, which felt like stalking and deeply intrusive. Have full logs and video.
We are so grateful for Erik! He went above and beyond removing cobwebs by exterior entrance and removed a dirt dauber. The pest control service for our new dental office (Sacred Smiles) was definitely what we needed before we open to our community. Erik has an incredible personality, is efficient and cost friendly! Every business needs "It's Bugs or Us Pest Control" Thank you!
Response from It's Bugs Or Us Pest Control - Northlake
Dear Breanna,<br><br>Thank you so much for the kind words and for trusting us to help prepare Sacred Smiles for opening day! Erik will be thrilled to hear your feedback — he truly takes pride in delivering thorough and friendly service. <br><br>We're so glad we could take care of the cobwebs and dirt dauber so you could focus on welcoming your community. <br><br>Wishing you the very best as you launch your dental office — we're always here when you need us!
Absolutely recommend bugs r us! They are quick to respond, take care of you and not to mention the owners and their employees are such kind people! The first time I called them I was having a panic attack from having maggots in my kitchen and they came to the rescue quickly, another time Erik helped my ant problem at my office quickly as well. They also came quarterly for maintenance and always were respectful to my home and kind! Highly recommend :)
Response from It's Bugs Or Us Pest Control - Northlake
Hi Jennifer!<br><br>Thank you for the amazing review and continued trust in our team! We’re so glad we could be there for you—whether it was the emergency with the maggots or keeping things under control with regular maintenance. <br><br>It means a lot to hear that the team made you feel supported and respected every step of the way. <br><br>We're always here when you need us!
LOCAL Family owned, multi generational business. Very straight up and honest. Erik went over and above in services for my rent house in Justin, TX! Programmed this one in my phone for all my future pest control needs.
Response from It's Bugs Or Us Pest Control - Northlake
Dear Angie,<br>Thank you for your wonderful feedback! We're delighted to hear that Erik provided exceptional service for your rental house in Justin, TX. <br>As a local family-owned business, we truly appreciate your support and look forward to meeting all your future pest control needs.
Highly recommend! We recently relocated from out of state, and were referred to Erik for our pest control needs. Erik was so friendly and knowledgeable. Great experience and outstanding customer service!
Response from It's Bugs Or Us Pest Control - Northlake
Thank you Erica, for the glowing review! We're thrilled to hear that our team provided you with excellent service and made your transition smoother. <br>We appreciate your recommendation and look forward to continuing to serve your pest control needs!
Eric came out to my property to inspect an area of my fence I suspected had termites. Eric quickly assessed the fence and diagnosed the issue to be dry rot and not termites. He also took the time to educate me on the differences and didn’t charge me for his time. We will definitely use Eric in the future because of his integrity!
Response from It's Bugs Or Us Pest Control - Northlake
Dear Jesse,<br>Thank you so much for your kind review! We're thrilled that our team provided you with a thorough inspection and valuable information. It's our goal to ensure our clients are well-informed and satisfied.<br>We look forward to serving you in the future!
Nick is great! Friendly and knowledgeable.I trust the information he provides and he very thorough when he treats our home.
Response from It's Bugs Or Us Pest Control - Northlake
Dear Imari,<br>We appreciate your 5-star review! We're delighted to hear that our team provided you with friendly, knowledgeable, and thorough service. Your trust in our team means a lot to us. <br>We look forward to continuing to keep your home pest-free!
I have used this company since I moved to Texas in early 2023. The owners are great and they are always responsive. Texas bugs are big and if you want someone you can trust that will help you manage and keep under control look no further:
Response from It's Bugs Or Us Pest Control - Northlake
Dear Jessica,<br>Thank you for the fantastic review! We're delighted you've had a positive experience with us since moving to Texas. We take pride in being responsive and reliable in managing those big Texas bugs. <br>Your trust and satisfaction mean the world to us!
Contact Information
Phone
+1480-284-3737Address
2906 Peekaboo Ln, Northlake, TX 76247
Website
itsbugsorusnorthtexas.comHours
Services
Frequently Mentioned