Texas Bug Team LLC

RUN! Within the first two weeks of service we complained about the first service. They came back out and still did not rectify the issue. We tried to work with them. They have a bad product, poor customer service, and difficult to speak with over the phone.

Been with them since 2018 and they’ve always been reliable and done a great job with new pests in our new build neighborhood. Every message is responded to timely and has always come out even when it’s not his ordinary routine if a new problem comes up. Highly recommend Josh and his team

The service was fine when we had them. They are not responsive to calls or emails though. We could not contact anyone when trying to cancel service. We ended up having to cancel the recurring charge through our bank.

Horrible!! If you cancel they will charge 80% off the remaining 2 year contact. Which I didn't know about. I thought this was quarterly service and could cancel at anytime. Unfortunately, I wasn't at home when the service was started, so I couldn't read the contract. I'm stuck with a $600.00 bill.

Lee was extremely rude and unprofessional did not take care of the problem at all.

Great pest control and even caught a snake for me!

Don’t go with this company very dishonest they lied on your face very nice when setting service even first service they left stuff untreated waist of time and money no customer service even complaint no response they intentionally make you to cancel service so they can charge 80% of contract run as fast you can from this company.

All potential customers stay away from this company don’t sign any paper or electronic consent they don’t tell you what they will charge you on my first service was done by his so called team left hornets nest on house after service same insect problems call couple times no fix very dishonest company don’t trust waste of money and time not even register with BBB .

Be aware they will ask you all personal info even SS# don’t trust this company they don’t tell you in front what they will getting signatures from you no email or hard copy of papers you sign later when you don’t like their service try to cancel they will charge your cc for whole year regardless you have first service don’t waste your money and time Get any reputable company pay more for better service and peace of mind..

The on point expertise that Josh and his team provided to me and my family was like no other pest company has ever done. I recommend them to every friend and family member I have. Should be your first choice for all your bug and pest needs.

Definitely dedicated to doing a good job no bs. Family owned and operated they are not as pricey as the corporate bug Killers; Not the cheapest but do you really want that?

Run as fast as you can from this so-called business. They will lie to your face and then you’ll get one or maybe two treatments where they are wonderful and then all of a sudden you cannot reach them via phone, text, anything. Good luck trying to get an appointment set again. They will show up completely out of the blue, with no appointment or just ignore your phone calls. They didn’t perform services they said they performed and lied flat out to my bank. I have the evidence and I am pursuing a lawsuit. Be very careful with these people they are thick as thieves and liars. Also, you will get billed for some erroneous amount that makes no sense whatsoever. They’ll then to tell you you have a contract and then come up with a bogus paperwork. You are so much better off going anywhere else but to this company.

Josh came out, awesome job

Did a awesome job!! very professional and friendly would recommend to anyone!!

Top Quality Services

Dishonest , Dishonest ,Dishonest.

I can't say much about the service, I had them at my home twice. It is difficult to contact them by phone. I emailed to cancel one service to be set forward to another month. I had tried to call multiple times before I emailed the request of change. I kid you not 216 was charged to my card the night of my email after business hours (8pm). I attempted to call and email about the miscommunication. I didn't want to cancel my contract but the service of the month. Instead of calling me to confirm or be professional and respond to my emails or phone calls they ignored me. I do not recommend them because of the customer service. Absolutely unprofessional.

I always receive excellent service from this company. They not only explain the whole process and educate you on prevention they will also come back free of charge if needed. Highly recommended.

After one treatment; no mosquitos or flies!

Waste of money - poor service. First time he talks nicely and make the contract. after that they won't care about quality but charge you more money. paid $240 to break the contract. Billing lady is horrible without notification she charged the card for cancellation. They never respond to customer call and emails.

Horrible ! poor and worst service - I won't recommend.

This is the guy you want everytime. Professional and reliable.

Texas bug team did a great job on my house. You can see they take pride in what they do and do it well.