Provider profile

Fox Pest Control Brownsville

4.7 stars from 76 customer reviews · 11 Rentfro Blvd, Brownsville, TX 78521

  • 4.7 out of 5 stars
  • 76 customer reviews
  • Brownsville, Texas
  • Open 7 days, Early hours, Evening hours
4.7
Rating
76
Reviews
Yes
Claimed
Yes
Website

About this provider in Brownsville

Fox Pest Control Brownsville offers free inspections and same-day pest control and termite treatment services. Since 2012, we’ve helped over 150,000 families control rodents, mice, ants, bees, wasps, and much more. Need a bed bug exterminator or a reliable exterminator for general pests? We’ve got you covered. Fox…

Rating breakdown from customer reviews

4.7

76 reviews

5
67
4
2
3
1
2
1
1
2

Customer reviews for Fox Pest Control Brownsville

ET

Eva Torres

2mo ago

Papa Nkrumah was very knowledgeable, amiable and easy to talk to. Excellent service!

Provider response

It's wonderful to hear you had such a great experience with Papa Nkrumah at Fox Pest Control. It's great to know that he was easy to talk to and made the whole process smooth and comfortable. Thank you so much for taking the time to share your feedback—it means a lot to us. We look forward to serving you again in the future!<br>Sincerely,<br>Lynsey T.<br>Customer Relations Team

WT

Willie Torres

2mo ago

Paapa was great at explaining their services.

Provider response

Thank you for your wonderful feedback, Willie! We're delighted to hear that Paapa was great at explaining our services. Thank you for choosing Fox Pest Control.<br>Sincerely,<br>Lynsey T.<br>Customer Relations Team

RM

Richard MONTEZ

2mo ago

Your employee fred s. Charging people outside of work to do poor work. Wish I was was able to get a refund but it's a cash on the side deal. Didn't like his teen angst attitude with his baseball cap demeanor. What year are we 1999? The man looks too old for that.

R

Romer

8mo ago

Excellent job.

Provider response

Hi Romer- <br>Thanks for the five-star review! We’re so glad you’re happy with the service. Here’s to keeping your home pest-free! <br>Thanks,<br>Cortney G<br>Customer Relations Team

YC

Yvonne Chavez

9mo ago

Fox Pest Control has been coming to fumigate our business for over a year now. It has helped tremendously. We had trouble with roaches, fleas & ticks. They are all gone. If we happen to see anything we just call them and they come and spray in between their monthly visits. HIghly recommend.

Provider response

Hi Yvonne, <br>We’re glad to hear that our team has been able to keep those pests away for good. Knowing you can count on us between visits makes us so happy. We appreciate the recommendation and great review!<br>Thanks,<br>Cortney G<br>Customer Relations Team

MM

Maria Miller

9mo ago

Professional service and great w customer communication, definitely recommend.

Provider response

Hi Maria, <br>We’re glad the service and communication hit the mark. We appreciate the recommendation and great review!<br>Sincerely,<br>Cortney G.<br>Customer Relations Team

ML

Mary Lopez

9mo ago

Great service, would recommend to all my family

Provider response

Hi Mary, <br>We really appreciate your recommendation! So glad you had a great experience with us.<br>Thanks,<br>Cortney G.<br>Customer Relations Team

MS

Martha Sauceda

9mo ago

Zachary is knowledgeable ,efficient ,courteous and always puts the customer first.

Provider response

Hi Martha,<br>We’re so glad Zachary could provide knowledgeable and courteous service while putting you first. We really appreciate you sharing your experience!<br>Sincerely,<br>Cortney G<br>Customer Relations Team

FR

Frank Rivera

9mo ago

Very satisfied withe service

Provider response

Hi Frank,<br>We’re glad to hear you’re satisfied with our service and appreciate you choosing Fox Pest Control to protect your home.<br>Thanks for sharing,<br>Cortney G.<br>Customer Relations Team

IV

Isabel Vasquez

9mo ago

Great service. Very friendly. Awsome job.

Provider response

Thank you, Isabel! We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

EA

Echo Atwell

11mo ago

Anthony was extremely helpful and informative.

Provider response

Hi Echo-<br>Great to hear Anthony was able to help and provide the information you needed. We appreciate you trusting Fox Pest Control!<br>Sincerely,<br>Cortney G<br>Customer Relations Team

RV

Ruben Vega

1y ago

Very satisfied with the service of Fox Pest Control

Provider response

Thanks, Ruben! We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

RG

Rosa Garza

1y ago

Spraying not focusing on outside importance

Provider response

Hi Rosa-<br>We're really sorry to hear that your experience didn’t meet expectations. Providing thorough, attentive service is very important to us, and it’s disappointing to know we may have fallen short—especially when it comes to the importance of outdoor treatment. Our service manager will be reaching out personally to learn more and make things right. We really appreciate your feedback and the chance to improve.<br>Sincerely,<br>Cortney G<br>Customer Relations Team

LL

Lili L

1y ago

Very good service. Always a great experience

Provider response

Thank you, Lili! We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

CM

Carol McCord

1y ago

Prompt and professional service. I was very pleased and would recommend.

Provider response

Hi Carol-<br>We’re really happy to hear you were pleased with our prompt and professional service. Your recommendation means a lot to us, and we appreciate you taking the time to leave us a review.<br>Sincerely,<br>Cortney G<br>Customer Relations Team

AC

Armando Cantu

1y ago

Great service, always. Techs are knowledgeable and respectful. Enjoy speaking with them and they typically have spot on suggestions and remedies a typical homeowner can do, a DIY sort of thing. Thanks!

Provider response

Your feedback is incredibly valuable. Thank you for sharing your experience with Fox Pest Control.<br>Sincerely, <br>Kacie E.<br>Customer Relations Team

MG

Mercedes Gomez

1y ago

This is a terrible company. The sales persons lies to you and says there is no fee to cancel when the fee is actually $250. I don't recommend them at all. I had to escalate this issue 4 different times and spent over an hour each time just for them to cancel the fee. They don't like taking the responsibility of there sales agents scamming people.

Provider response

Hi Mercedes,<br>We apologize for any miscommunication with your service agreement. We are committed to providing honest and effective pest control services. Thank you for sharing your feedback so we can improve our processes. If there is any other assistance we can provide you, please reach out.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

RM

Ralph Miller

1y ago

Fox Pest Control has already gotten my issue under control, they are great. Now, they are in preventative mode.

Provider response

We love to hear that, Ralph! Thank you for trusting Fox with your home!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

PP

Placido Pena III

1y ago

EDWARD IS THE BEST!!!! Thanks for the Great Service!! The other tech are Awesome Also!!!!

Provider response

Placido, we are happy to hear that! Edward goes the extra mile for his customers. Thank you for choosing Fox!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

BL

Bert Lozano

1y ago

Workers are very helpful.

Provider response

Thanks, Bert! We are happy that you have been pleased!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

AB

Ashley Bradhurst

1y ago

Updates: I never received a call back nor the service manager scheduled. There was no attempt to listen to the original sales call. Claims IT cant find it. I have reported them to the BBB as well. Nothing this company has informed me of or said they were going to do has been done. When they put to call nothing happens they say mor time is needed and almost a week is too long. In other review same thing still seeing pest after treatment. I was supposed to be credited my last bill shows a balance due. I was supposed to be at least refunded a month not done. UPDATED: Their satisfaction Guarantee is a joke, when calling on the issue I was informed its only to retreat. I have had 3 treatments and no changes in activity. I was told that i have been with the company not even 90 days and would not even get a partial refund when I see 0 results. We started using these guys for fleas mostly. I was told at the initial start it was for inside and outside treatment. I have had to have them come out 3 times as the fleas are still bad and they are biting me and my kids now. We are still experiencing a huge problem with the fleas when I called to schedule my next appointment I was informed that the service does not cover the outside of my house. I asked how this was the case when they have sprayed 3 times in the yard. I will not and strongly consider going somewhere else. I have paid over $200 and nothing has changed.

Provider response

Hi Ashley,<br>We apologize for the issues you encountered with your service and appreciate your patience as we worked to set things right. A full refund has been mailed to you, and there will be no charge for your additional treatment on 5/26. We hope you feel satisfied with this resolution and encourage you to contact our office if you have any remaining questions or concerns.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

JD

Jose De Jesus Reyna

1y ago

Good service and very informative on pest control.

Provider response

Thank you, Jose! We are happy to have you in the Fox family!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

LG

Lyn Garcia

1y ago

Awesome service

Provider response

Hi Lyn, we are so happy to see you had a 5-star experience with us. Thank you for sharing your rating and recommending us to others.<br>Sincerely,<br>Fox Pest Control - Brownsville <br>Customer Relations Team

Other providers in Brownsville worth comparing

Pest control near Brownsville compare other Texas markets

Back to all Brownsville exterminators or the full Texas directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.