Optimus Pest & Wildlife Solutions
Verified409A S Mountain St, Smithville, TN 37166
Open 5 days/week
About Optimus Pest & Wildlife Solutions
Pest Control and Wildlife Company
Rating Breakdown
4.5
★★★★★53 reviews
Customer Reviews (26)
Response from Optimus Pest & Wildlife Solutions
Thank you!
Response from Optimus Pest & Wildlife Solutions
Thank you!
We own a few short term rental properties and Optimus has been an incredible service for us. We are on a quarterly plan with them and enjoy the peace of mind knowing they service any issues between those sprays. I appreciate the fact that they always call me back if I leave a voicemail. Optimus has been a huge help to making sure our properties are clean and comfortable for our guests!
Response from Optimus Pest & Wildlife Solutions
Thank you for your kind words and business. We're here for you when you need us!
awesome people! max is the best!
Response from Optimus Pest & Wildlife Solutions
Thank you! We think he's pretty awesome too!
Thank you, Jeremy for your quick attention to my call for help. No more ants😊
The gentlemen that came to our trailer were very polite and professional! They went above and beyond to explain everything they were doing and now I know WAY more about roaches than I ever expected to. Lol Very good deal and comfortable people to be around. It was fast and it has been 2 weeks and we can see noticeable improvement! We will Definitely have them come back next month! Great company! Thank you so much!!!!
Response from Optimus Pest & Wildlife Solutions
Thank you for your business!
i called on a weekend 3 weeks ago, and I've never heard back from them. We went with another company that came the next day.
Extremely thorough!! Highly recommend Jason and Jeremy 😁😁
Response from Optimus Pest & Wildlife Solutions
Thank you for allowing us to serve you!
Recently started using them after my move to smithville. Everything from the first call, technicians onsite, to paying the bill has been 100% top professional quality.
Response from Optimus Pest & Wildlife Solutions
Thank you for your kind words and allowing us to serve you!
We have had the pest company for several years. We get our quarterly and annual inspection. They are always on time. Jeremy Murphy is our tech that services our home. He is very polite and professional.
Response from Optimus Pest & Wildlife Solutions
Thank you for choosing Optimus!
People at Optimus great People have gone above and beyond. I would recommend them any time. John center
Response from Optimus Pest & Wildlife Solutions
Thank you for choosing Optimus!
I use them for my house and my rentals. They have treated every kind of pest for me. They are very responsive and work very hard to make sure to fit in treatments to my schedule. Joseph Rainey is always on time and professional. I have no problems with him interacting with my renters and family if I am unable to be there. I have tried several larger / national companies and Optimus has a better service, price, and definitely better people. I would highly recommend them for and pest problems you may have.
Response from Optimus Pest & Wildlife Solutions
Thank you for allowing us to serve you!
Jeremy has been coming to our home for years to spray and always does a great job. I would recommend this company!
Response from Optimus Pest & Wildlife Solutions
Thank you!
Response from Optimus Pest & Wildlife Solutions
Thank you!
Jeremy is excellent! Very through and knowledgeable. Would recommend this company to everyone, they do a great job.
Response from Optimus Pest & Wildlife Solutions
Thank you for much!
Inspector didn’t know the difference between ants and termites. He recommended a $900 termite treatment. A second opinion is highly recommended.
Very nice people.
Response from Optimus Pest & Wildlife Solutions
Thank you!
Very nice on the phone. They were to call back and or email an estimate/contract. Never heard from them again.
Customer service is Awful. Over the last two years, they sent a different person, each time. They cant keep good people. I did NOT like a new person entering my home every time. I specifically made an appt, with the office mgr, for the man that was here last time. Based on his schedule. Again, another new person. All my neighbors have quit Optimus.
I have never have a service technician so rude or disrespectful in my life he told me I was the reason for the pest problem However I live in Nashville this was my mother’s house. Never ever use this company they are totally unprofessional and do the worst work ever What a disappointment
Response from Optimus Pest & Wildlife Solutions
Actually, it wasn't a Service Technician, it was me, the Owner. We have never done any service for you. When you failed to lift a finger to help your mother (who is sick going through chemotherapy), we stepped up and did your job for you. We gave you 2 days to get ready, although you told us you only needed one. I'm sorry there was a small fee involved. As for trying to tear up my $30,000 piece of equipment, and vandalizing your mother's property, you won't ever get away with that while I'm present. Breaking your mother's window and screaming obscenities at me, was the absolutely wrong way to voice your concerns to me, hence my reaction. Now, there is a warrant out for your arrest (by management, not me), you are banned from the Property where your mother lives, and management may have to evict her because of you and your drama. You Sir, are definitely a candidate for Son of the Year.
Contact Information
Phone
+1615-215-7378Address
409A S Mountain St, Smithville, TN 37166
Website
www.optimuspestsolutions.comHours
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