Provider profile

Fairway Lawns of Nashville

4.6 stars from 96 customer reviews · 161 Bain Dr, La Vergne, TN 37086

  • 4.6 out of 5 stars
  • 96 customer reviews
  • La Vergne, Tennessee
  • Open 7 days, Early hours
4.6
Rating
96
Reviews
Yes
Claimed
Yes
Website

About this provider in La Vergne

Fairway Lawns is your trusted local choice for comprehensive lawn care in Nashville. We provide year-round lawn treatment programs that improve turf health with balanced fertilization, weed control, and seasonal services tailored to your yard. Our experienced team also protects your landscape with targeted tree and…

Pests handledweeds
Methodspre-emergent

Rating breakdown from customer reviews

4.6

96 reviews

5
84
4
2
3
0
2
1
1
9

Customer reviews for Fairway Lawns of Nashville

SB

Service By The Yard

5mo ago

I was told that this company has bought out a company I had been previously doing business with for many years. The other company is PureGreen. If this information provided by that company is false please let me know so I can update this review. If it is true they are trashing your name! A technician by the name of Tyler apparently was given my account. I had been a PG customer for a very long time and dealt solely with a woman named Sharina. I have learned she is taking personal time and not working as many hours this season. This forced me to utilize the phone number on the website a few times. Which is unfortunate because it appears that phone number leads to a call center for incompetence. All 3 times I have used the call center line the services have been messed up. I take care of 100's of lawns across middle Tennessee and my clients trust me so I need to have a company that I trust to provide the services for them that I do not provide regularly. Until this year one of those companies was PureGreen. Tyler seems like he is not a service tech and just a salesman. He doesn't feel it is in his best interest to actually EARN my trust and apparently doesn't understand that my clients are not going to commit to an unproven product. They advertise they do not require contracts and things run on basically a subscription type platform. However Tyler will not come out for one visit, you have to sign up for a program that at the least is 5 visits according to him. Seems like a scam to rope folks into hundreds of dollars. As a small independent company myself, I cannot afford to commit to 5 visits per client I send them and pay upfront for services only to have Tyler fall short of results and my clients feel like they've been charged for something they didn't get. For one lawn this may not seem like a big deal but over 5,10, 20 lawns if they aren't meeting my clients expectations and my clients don't feel like they should have to pay for shotty results I definitely cannot afford to continue to have Tyler costing me money. I would think that some money is better than no money TYLER! Take some time to prove yourself and earn my client's trust as well as mine. For years before you came along Sharina and I had a great thing going. My clients were happy, I was happy, PureGreen made some money and everything went smoothly. Happy trails TYLER.

Provider response

We regret any misunderstanding regarding Tyler and the modifications to our services. A message has been left on your business line. Kindly contact us at your earliest convenience to resolve this matter.

RB

Richard Baxter

5mo ago

Fairway has serviced our lawn for 4 + years after we left other lawn companies who did our lawn. Their device has been thorough and really effective, and they have been willing to come back and treat "pesky" violets. And they are priced reasonably. Really recommend them.

Provider response

Hi, Richard. We really appreciate you taking the time to give us such a stellar review!

JJ

Jackie Johnson 442

6mo ago

Would like to tell you how professional and really knowledgeable Jacob King is . He really is the face of your company and represent your company with excellence

Provider response

Hi, Jackie. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!

CJ

cathy janowski

8mo ago

Jacob with Fairway Lawns is doing a great job keeping the weeds in my yard under control. We have also had our yard aerated and seeded and am very pleased with the results. We will continue to use Jacob with Fairway Lawns.

Provider response

Hi, Cathy. Thank you so much for rating your experience with us so highly!

JY

Jason Yost

8mo ago

Fairway Lawns Nashville is great! My lawn is always in top shape, and Jacob is the best. He’s attentive to my lawn and spots problem areas, applies pre-emergent on time, and handles any perennial weeds that may pop up! Could not be happier with the services provided

Provider response

Hi, Jason. We appreciate the rating, and are glad we could provide you with a positive experience!

DE

David Elkins

8mo ago

Fairway Lawns technician Jacob King is an outstanding technician. Fairway Lawns is fortunate to have Jacob King within their employ. And I am fortunate to have Jacob King service my property. Message to Fairway Lawns leadership: "Promote this Man immediately, if not sooner."

Provider response

Hi, David. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

YC

Yolanda C

8mo ago

Gavin serviced my lawn yesterday, he provided excellent service. He took his time to make sure he covered my yard. He is friendly and provided details of the service he was conducting. I am very pleased with Fairway Lawn Service!

Provider response

Hi, Yolanda. Your feedback is highly appreciated. Thank you so much for the review!

AL

Alisa Lassiter

8mo ago

Great job!

Provider response

Hi, Alisa. Thank you so much for leaving us a stellar review! We love making our customers happy and providing a great experience!

DC

Doris Chandler

8mo ago

Gavin does a great job.

Provider response

Hi, Doris. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!

JO

Jim O'Dowd

8mo ago

Our lawn looks great this year and our Technician is always courteous and respectful of our property.

Provider response

Hi, Jim. Thank you so much for rating your experience with us so highly!

KD

Kelly Davis

8mo ago

We have been using Fairway for over 2 years now and our grass has never looked better. We have a large yard and Jacob and Ryan manage it well. They are efficient and professional. Nice guys!

Provider response

Hi, Kelly. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

GD

George Deleon

8mo ago

Late summer, I switched to Fairway Lawns Services, per a referal from a friend. So glad I did. The service is superior to my previous Lawn Co. The services are top notch and my yard seeding filled in extremely well. There techs are very polite and well versed in there jobs. Can't wait till next spring to see how beautiful my yard will look. Thanks so much.

Provider response

Hi, George. Your feedback is highly appreciated. Thank you so much for the review!

PD

Prashant Dhoot

9mo ago

Excellent service , Jacob went above and beyond to treat the weeds and cover the brown patches with seeds , highly recommended lawn care company

Provider response

Hi, Prashant. We appreciate the rating, and are glad we could provide you with a positive experience!

KC

Karen Clark

9mo ago

Our lawn looks better than it ever has. Great, fairly priced services

Provider response

Hi, Karen. You've made our day! We are thrilled that you shared such positive feedback with us!

KP

Kimberly Puglia

9mo ago

Gavin has been servicing my lawn this year. I am absolutely pleased with how my lawn looks and is being cared for. He is also very professional and knows lawn care extremely well. Thanks again Gavin! I appreciate you!

Provider response

Hi, Kimberly. Thank you so much for leaving us a stellar review! We love making our customers happy and providing a great experience!

JS

J Stover

9mo ago

I’ve been using Fairway Lawns for two full seasons and their annual service has definitely improved my lawn’s health by keeping those hard to kill weeds out and helping my fescue flourish and stay dark green.

Provider response

Hi, J. Your feedback is highly appreciated. Thank you for the review! Please reach out any time you have questions or concerns.

HW

Hannah Ward

9mo ago

Our lawn has never looked better. We’ve tried other companies and “at home” care but nothing compares to our service with Gavin. He’s great and so friendly 😊

Provider response

Hi, Hannah. We appreciate the kind words and are glad we could provide you with a good experience! We look forward to continue serving you.

BM

Bad Mafuca

11mo ago

Paid over 3 grand for weed, mole and mosquito control and I still have all 3, more than ever before! If you call and complain, you just get excuses... I am over it - going back to Mosquito Joe's and TruGreen next year. Don't waste your time and money with empty promises!

Provider response

We’re very sorry to hear about your experience and that we didn’t meet your expectations. Our goal is always to provide effective and reliable results, and it’s clear we fell short in your case. We take feedback like this seriously and would like the opportunity to review your account to understand what went wrong and how we can make it right.<br><br>We will reach out to you directly so we can personally discuss your concerns and work toward a resolution. We appreciate your feedback—it helps us improve.

JS

John Sowell

1y ago

Worst my lawn has looked in 17 years when we have typically been envy of neighborhood. They are happy to upsell but poor on solutions. Looking for someone else to save my lawn.

Provider response

We acknowledge the issues you've experienced with our services. A manager will contact you shortly to assess your lawn's requirements and identify the best solutions. Our goal is to help your lawn thrive, and we value your cooperation.

SN

Sean Nolan

1y ago

This company is incredibly incompetent. The amount of miscommunications and consistent issues are unbelievable. They miss services, do too many services, apply services I didn't sign up for then charge me, and have sprayed on areas I specifically asked them not to.

Provider response

Mr. Sean, your feedback is highly valued as it enables us to strive for excellence. A local manager has contacted you to address the situation. We would appreciate the opportunity to discuss this matter directly with you. Kindly return his call at your earliest convenience. Thank you for your cooperation.

JD

Jim Davis

1y ago

Does not return phone calls does not return messages online – then they say call them to work out problems but they won’t answer the phone.

Provider response

Thank you for sharing your concerns about our communication. We apologize for the difficulties you've experienced in reaching us. We understand how frustrating this can be and take your feedback seriously. We will have a manager reach out to you as soon as possible to address your situation and find a resolution. We appreciate your patience and look forward to connecting with you to resolve this issue.

OR

Oak Ridge Ranch

2y ago

They charge for work that has not been done.

Provider response

Veronica, we sincerely apologize that our services did not meet your expectations. Although our goal is to provide to absolute best service and solutions to all of our valued customers, we understand that this is not always possible. We do however, respect your decision to cancel and wish you the very best.

SH

Steve Helton

2y ago

This company performed services that I did not authorize 252.00 in one month plus monthly service. They did not call ahead and let me know what service they were performing I cancelled

Provider response

Steve, we sincerely apologize for the issues you've faced with our billing. Your feedback is crucial to us and we understand your concerns. To address this, we'd like a manager to personally reach out to you to review your account and try to make things right. We will be in touch soon, and we appreciate your patience and understanding as we work to rectify this situation.

AG

A Gandhi

2y ago

Been using these guys for several months and still have weeds in our yard and now bare spots where grass won’t grow. Great benchmark is the neighbors (connected yard/s) who use a different service and don’t have the same issues. Very disappointed.

Provider response

We apologize for your experience with us and would like to try and make things right. Your feedback is important to us, and we value your business. A manager will be reaching out to follow up. Please feel free to send us a message with any questions or concerns in the meantime and we are happy to assist. We look forward to speaking with you.

RF

Richard Florian

3y ago

Had them taken care of my lawn. They did not follow there treatment schedule. He treated my lawn with a pump-up bottle sprayer.Some of my lawn nice and green and other spots brown.Tec cam to treat my yard with bottle sprayer.What a scam. Do not use or trust this company. Have video cameras show him not doing what I paid for.I canceled this scam company.

Provider response

Hello Richard, we appreciate the feedback. It is usual practice to use back pack sprayers and hand can sprayers to spot spray weeds, especially in the hot summer months. This helps target the weeds without stressing the rest of the lawn. Also, different products are used for different weeds and will some times require the use of hand cans. I am going to reach out to the manager just to be sure, so someone should be in touch with you very soon. In the Spring and Fall we use the hoses to blanket the entire lawn, but this is not the best process in high temperatures. I will also make them aware of the areas of discoloration in the lawn. This may be caused by high temperatures or from spot spraying weeds. But we would like to evaluate your lawn to be sure.

KY

Kenneth Yanicky

3y ago

They overseed our Zoysia back yard with Fescue. I saw the worker do it. After raising the issue to management they denied they did it, then they came back and sprayed it again with a pre-emergent which the "manager" swore would kille the fescue. As a follow up, most of the Zoysia in our back yard is now dead. We refused to pay them for the service, which they have now sent to a debt collection. Poor quality and very poor customer service. Would never recommend them to anyone.

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