Rating breakdown from customer reviews
4.6
44 reviews
What Universal Termite & Pest Control says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- state of Tennessee licensed
Areas served
Upper Cumberland
In business since
1986
Services listed
- Pest Control
- Termite Treatment and Prevention
- Crawlspace Encapsulation
- Inspections
- Mold Removal
Source: universalpestcontroltn.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Universal Termite & Pest Control
Julie Rutter
Jordan and his team are AMAZING at what they do! We just purchased a home and ran into an issue with dampness in our crawlspace. Knowing that my husband is extremely allergic to mold, Jordan made the encapsulation work happen quickly. He explained EVERYTHING from how the dehumidifier works to what he and his team did to the crawlspace. They even put shoe protectors on to walk around the new encapsulation! We give Jordan BIG kudos for keen attention to detail, explaining everything thoughtfully and thoroughly, and overall...for being just a genuinely nice person!
Bob Hart
Universal has always done a great job for our second home in Spruce Creek near Jamestown Tennessee.
Tim Denehy
Great place and reasonable. People are great.
Katelyn Thomas
Absolutely Stellar service I will never go to somebody else after being hung up on by Orkin over a schedule issue I'm so glad that these gentlemen fit my house into their schedule they will not try to sell you something you don't need they will tell you the facts as it applies to your house. They answered every question I had and help me work through some scenarios on how to move forward . I will forever use them for my Pest Control needs
Provider response
Thank you for your kind words Katelyn! We appreciate your business.
Michele Knisley
Love Love The Excellent Service!! Everyone is so friendly!!
Provider response
Thank you Michele!
Brian D
Did a great job remediating mold for a competitive price
Provider response
Thank you Brian! We appreciate the review.
Mary Ruth
Great service!
Provider response
Thanks Mary! We appreciate you taking the time to leave a review.
South
I’ve tried others but these guys are better. They treated my home regularly for over a year now. They are punctual. I’ve also had my Crawlspace cleaned and encapsulated. The Crawlspace humidity is now a steady 52%. The Crawlspace dehumidifier has another benefit it keeps the air warm so winter freezing will never happen.
Provider response
We are so glad to hear you are pleased with your service. Thank you for taking the time to leave a review.
Jon Gallo
Thank you, Great service, on-time, and answered all of my questions.
Provider response
Thank you Jon! We appreciate your kind words and your business.
Wade
Great service, professional, great price
Provider response
Thank you so much for taking the time to leave us a review! We appreciate you allowing us to serve you!
Ron C.
Jordan and his crew did an excellent job on my crawl space encapsulation. Both the materials used and the attention to detail to make sure it was fully sealed were top par - I'm very happy with their encapsulation work and would highly recommend it to others. I also heard about them from a friend who's basement/crawl space looks excellent, so they do a consistently good job. Thanks Jordan!!
Provider response
We are so happy to hear you were pleased with your encapsulation. Thank you for taking the time to leave a review!
Brandon Keith
Honesty was what was important to us and our technicians were very professional and honest. It was a pleasure having them out and getting their report.
Provider response
Thank you so much for taking the time to share this, Brandon! Honesty and integrity are so important to us as well. Thank you for your business.
Bob Colley
Marcus and Lynn came immediately to handle the Yellow Jackets that were in our horse hay bales. Excellent job and very professional! Thanks.
Provider response
Thanks for your kind words, Bob. We are glad Marcus and Lynn could help!
TN DogMa
Absolutely the best. Its hard to find a company anymore that does great work and stands behind it. Been using them for years and always 110% satisfied.
Provider response
Thank you so much for your kind words! We appreciate your business so very much.
CJ Gardner
We got to work with Jordan and his team when we where closing on our home. They came in and did a termite inspection/treatment for us before we closed on our new home in TN! They even came after to remove everything from our crawl space and install a brand new vapor barrier! They did an amazing job and we had been back in VT and not even home. They a great to deal with, responsive, fair pricing and we plan to use them for all of our future crawl space and treatments moving forward! Double thumbs up from us!
Provider response
Thank you so much for your kind words CJ! We appreciate your business and look forward to working with you in the future.
Paul Leroy
not anymore. Terrible response time. they may have merged or bought Southeast Pest Control, and was the worst which I had . I would suggest during your pest & termite control business elsewhere.
Edward Tomek
The only problem we had with them was 2 missed appointments. In all I would still use them! 🙂
Beach Somewhere
They never return calls. And when you finally get them on the phone they put you off for weeks. They try to spray several houses in the same area on the same day. Doesn't matter if that day of the week doesn't work for you...
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Treatment and cost guides before you call
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