Naturescape Lawn and Landscape Care

Great customer service, if there is an issue (and I haven’t had one yet) they will come out and make corrections free of charge. I priced other companies on weed control and grass growth, no one could beat their price. Highly recommend!

Naturescape is an excellent company that provides great lawn service. I’ve been struggling keeping my lawn green during spring and summer months the products they use got my lawn back to the standards that make me proud.

A neighbor highly recommended Naturescape to me and I'm glad they are servicing our yard, as they have made it look fantastic. I dropped TruGreen for Naturescape and never looked back. Great service, great communication, and very reasonable pricing. I plan on staying with them for a long time.

Excellent service with guaranteed satisfaction. Prices are exceptional so toss out your aerator and spreader and relax!

They have mowed my lawn for several years and they have never let me down. I have never had a complaint because they always do a great job.

I have been a customer of Naturescape since 2022. It has been 3 years of chasing them to get them to apply the lawn treatments. I have given them every benefit of the doubt when they have told me about their multiple change of leadership and staffing issues. My lawn is now bare spots and weeds where there once was grass which has resulted in me needing to get it resodded. I have even had people ask me what has happened to my lawn. Not sure how they have the amount of positive reviews they do but if I could give them no stars I would. Don't be fooled by the reviews.

Naturescape has not been able to control the weeds in my yard. I had to purchase weed killer to help contain them. The only reason i pay for the service is because we know someone who works for the company. If they didnt work at naturescape we would not renew the service.

They do it all they’re always available and anything that needs to be corrected their immediate about it. Great company.

Nathan did a wonderful job aerating my lawn. Very professional and great work ethic!

A great company, reliable people, and they do a good job! I have been hiring them for a out 10 years!

I signed up and paid for mowing and bush care. They did come out and spray my bushes, but after 10 days they still hadn’t mowed my lawn. It did rain a lot, but there was no communication at all. When I finally called, they said there was no scheduled date and it might happen “sometime this week.” The receptionists were nice, but they didn’t seem to know what was going on. I just wanted the mowing service I paid for, but it never happened.

The absolute best lawn care service in the Upstate! Naturescape services are performed promptly, are competitively priced and the customer support is exceptional. I highly recommend them for any of your lawn care needs!

I’ve used this company for years with great success under the leadership of Jeremy. A new manager has taken over and it’s been awful. Several years back when Naturescape damaged our lawn they refunded us and sodded the lawn and repaired all the damage.. This past fall they seeded and aerated our lawn with a faulty aeration tool, which they admitted they were having problems with, and came out to do the service. The aeration tool has dug up several sections of our yard. It looks terrible. Our once green beautiful lawn is no more. Also, the manager came out to look at it and said the seeding didn’t take. He offered to repeat the service in the Spring but now is saying he won’t and wants us to sign up for another treatment plan. Their motto is “We are 100% committed to having each and every one of our customers completely happy with their lawn.” I guess that’s not true.

Excellent customer service! Jesse is amazing!!

Angela was "Senior Friendly". She quickly resolved my on line experience explaining regarding their recent "power failure" etc. Angela is a. true professional in customer service. Her ability and demeanor of honesty, patience, and most important ability to listen to the customer without interruptions. She quickly knew how to resolve the problem and also offered at the end of the conversation, a "Thank you for all my 13 years of my Naturescape customer loyalty. A joy and peace ending to a quickly resolved problem just because of having hired such a professional customer service employee like Angela. Thank you for hiring here and also thanks for the Chain of Command leadership and customer satisfaction for the 13 years of being a customer with Naturescape, all thanks to that knock on my door from Senior Manager of Naturescape, a young man named JEREMY. Great people and a great company. "Joy and Peace" Candy Robbins

Our lawn has never looked so good. This team is on top of everything. From answering the phone to treating the lawn they are professional.

I will recommend to all my friends in family if they are in need of any lawn care.

I would like to give NatureScape’s two thumbs up!!!! Amazing company!!! Kendon was my licensed professional yesterday and went above and beyond! Very knowledgeable and Very Professional!!! Took time to educate me on my lawn!!! He touched base with a coworker on our game plan on my backyard!

Naturescape came to my property and sprayed. I don't use this company and never get my back yard sprayed even by my company. Have no idea what they sprayed on my yard.

Beware!! These folks came out last Wednesday to aerate my backyard. They didn’t finish the job. I called and was told they would call technician and get back to me. I called today and spoke with “customer service” who told me she has no idea when the job they have already been paid for will be completed. She thinks maybe this week. Horrible customer service and I am on hold waiting to send my ENTIRE lawn.

Worst lawn care provider I've ever dealt with. Not only did they not communicate effectively when requested, but they did not show to their own scheduled services. When it was requested of them to cancel the service and get refunded and showed up anyway. Then when refunds were requested a second and third time they were not processed. The conversations had with their reception never reach the techs and no one knows what the other is doing. Even though I've taken lawn fertilizer and weeding into my own hands and have had better results, I fear they are just going to show up some random day and throw more chemicals on my lawn. Based on their track record this is highly likely since I requested a refund more than a month ago and still have not received it. I do not recommend their services and 1.) recommend you go with another provider or 2.) do it yourself for 1/8th the cost.

Made an appointment with them to have a service performed before a set date. Not only did they not stove on time, but didn't give enough notice to name a different plan on their absence. If you're not going to do what you say, at least have the courage to communicate it.

I had them for part of last year and pre-paid for all of this year. I've just called today and left a message, we've not seen them since early in the year. The pre-emergent they put down was AFTER the crabgrass and other weeds were already above ground so we've fought it ourselves all summer. It's cheap but honestly, not worthwhile. I had much better service when I lived in Spartanburg from TruGreen. Will try Trugreen again in 2016. I really cannot tell that their treatments have helped our lawn at all. We have been fighting the weeds on our own and are starting to get a little control.

paid for lawn aeration and reseeding, aeration was poorly done and I asked why they did not aerate the section between the street and sidewalk was told they did not have equipment to do a small area asked if they could do it by hand answer was no. I had to ask another company that was doing work down the street to fix the problem and they did at no charge.